Questions & Answers

Name: ASUS - ROG Zephyrus 16" FHD 165Hz Gaming Laptop-Intel Core i7-16GB DDR5 Memory-NVIDIA GeForce RTX 3060-512GB PCIe 4.0 SSD - Off Black
Brand: ASUS
SKU: 6494642
Price: 495.99 USD
Rating: 4.4 (706 reviews)

ASUS - ROG Zephyrus 16" FHD 165Hz Gaming Laptop-Intel Core i7-16GB DDR5 Memory-NVIDIA GeForce RTX 3060-512GB PCIe 4.0 SSD - Off Black

Model:: GU603ZM-M16.I73060; |
SKU:: 6494642

User rating, 4.4 out of 5 stars with 706 reviews.

Highly rated by customers for:

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QuestionDoes this model have the customizable LED matrix on the lid?
Asked 2 years ago by TaylorK.
- Answer M16 doesn’t but the G14 does
  Answered 2 years ago by ColbyB
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QuestionCan you clock the 165hz screen down to both 144hz and 120hz using windows display settings? 144hz would be for 24 and 48fps movies to prevent jitter, and 120hz would be able to play nice with 30 and 60fps videos from YouTube.
Asked 2 years ago by Domenic.
- Answer I would imagine that using the nvidia control panel to set framerate will work. Just go this laptop for my wife today, will try to test soon.
  Answered 2 years ago by Anonymous
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QuestionWhen I plug the power cord into a standard household outlet, it blows the breaker whether it is plugged into the laptop or not. Anyone else have this issue?
Asked 2 years ago by MMMM.
- Answer Possibly, too many devices are connected at the time, overloading the circiut of your household. Or, the particular outlet is bad. Try connecting the laptop to a surge protector, not directly to the wall or AC outlet.
  Answered 2 years ago by ASUS Answers
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QuestionDoes this model have the programmable display on the back(outside) of the top? If not which model does? Thanks
Asked 2 years ago by jamesnmandy.
- Answer No, this model doesn't have a programmable display or Anime Matrix LED on the lid. The ASUS ROG Zephyrus G14 AniMe Matrix, or Model: GA401IV-BS96WH will have this feature.
  Answered 2 years ago by ASUS Answers
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QuestionCan I use another SSD For storing games, is there a way to use it externally? I have one from my older PC.
Asked 3 years ago by Jared.
- Answer Yes, you can add a 2nd SSD to the open internal slot. If you want to use the other internal drive externally, you will need an enclosure for it.
  Answered 2 years ago by Jesse
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QuestionDoes purchasing this laptop come with additional goodies? Like backpack or mouse?
Asked 3 years ago by koen.
- Answer No. The box is kinda cool though. You get points from ASUS and a couple other sites that you can rack up for game discounts once you register everything.
  Answered 2 years ago by Kayla
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QuestionSo I’ve had this for about 4 months and the right fan is starting to make a buzzing sound like it’s loose or not connected properly it’s seems to resolve itself with a light tap on the fan cover but then returns 10minutes later
Asked 3 years ago by Sethr.
- Answer I also had fan issues and exchanged my laptop for one that doesn’t. The computer gets pretty hot and melted the spindle so it made the fan spin all wonky.
  Answered 3 years ago by Murky
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Questioni bought this laptop less than a week go and last night i noticed a type of crackling, whirring type of sound, it sounds kind of electrical and im not sure whats wrong. it deosnt seem to be speaker or fans. how can i fix this??? i
Asked 3 years ago by Myself11.
- Answer Could be coil whine, I have it sometimes on my g14 and it goes away if you turn keyboard brightness up
  Answered 3 years ago by Edward
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QuestionI just purchased this laptop for a week, I want to know whether this laptop is able to shaking(vibration) and drop on table in daily use, because I afraid after I shake or drop this laptop, it will easily be damage.
Asked 3 years ago by Canon.
- Answer Yes it’s a sturdy laptop just don’t slam it a light tap or thump onto a counter shouldn’t harm it but might loosing the fans a little just be careful cause gaming laptops aren’t built for rage
  Answered 3 years ago by Sethr
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QuestionIs there any reason to worry about the hot air blow onto the screen? Would it damage it?
Asked 3 years ago by Dima.
- Answer Most likely not
  Answered 3 years ago by Edward
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QuestionWhat would be Original manufacturers warranty on this Laptop ?
Asked 3 years ago by visaulboy.
- Answer This model comes with one year warranty that covers servicing and labor.
  Answered 3 years ago by ASUS Answers
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QuestionIs ms office full time?
Asked 3 years ago by Chakri.
- Answer Microsoft office 365 free trial is included but $99 a year afterwards
  Answered 3 years ago by Murky
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QuestionI have read some reviews from other sources that the 2021 model had problems with various configurations (fans sound even at low load, the blue screen appears and some drivers) when updating from win10 to Win11 with this 2022 model it has the same conflic
Asked 3 years ago by victor.
- Answer Many of the issues and complaints with the 2021 M16 were heat, poor performance, and constant fan noise. This was due to last year's chip. This 2022 model has Intel's new 2022 Alder Lake CPUs, which are much better performing and don't get as hot. It also comes pre-installed with Win11, so most likely no issues there. This is a solid pickup, especially for $1199.
  Answered 3 years ago by DylanK
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QuestionIs the battery replaceable? I don't see an access panel on the bottom side.
Asked 3 years ago by LSnyder.
- Answer Yes, the battery is replaceable. You would need to remove the bottom cover, there are steps on how to replace the battery in the upgrade guide for this model which can be found on the official ASUS website.
  Answered 3 years ago by ASUS Answers
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QuestionWhy is the screen resolution not being corrected on the Best Buy site and in stores? After buying this laptop, I discovered that the screen resolution is actually 1920x1200 and not the listed 2560x1600 which is listed on the website and the in-store tags
Asked 3 years ago by SGR.
- Answer We will contact the appropriate department in order to make the necessary correction regarding the display resolution. Thank you.
  Answered 3 years ago by ASUS Answers
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QuestionHow can i use it in my country Türkiye C, F 230 V my country plugs Do i need to anything except converter
Asked 3 years ago by Erdal.
- Answer Yes, it can be used in Turkiye. The AC adapter supports dual voltage, no converter is needed. A power outlet or plug adapter may need to be used.
  Answered 3 years ago by ASUS Answers
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QuestionHi what's the correct specs of the screen on this one? Is it a 2560 x 1600 or a 1920 x 1080 display?
Asked 3 years ago by Saboor.
- Answer This model is 1920x1200 and is incorrectly listed as 2560x1600 which I verified with Best Buy.
  Answered 3 years ago by SRGzzz
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QuestionWhat does it come in inside the box?
Asked 3 years ago by Mengly.
- Answer The laptop and ac power cords.
  Answered 3 years ago by MamamiaDestinia
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QuestionDoes this laptop have HyperV, Intel VT-x, and vitualization support?
Asked 3 years ago by camman.
- Answer Yes, this laptop supports Hyperthreading, Intel VT-x and Virtualization technology support.
  Answered 3 years ago by ASUS Answers
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Questionwhat type of ram is it DDR4 or DDR5
Asked 3 years ago by madex.
- Answer DDR5 SODIMM 4800 Megahertz.
  Answered 3 years ago by ROGLaptop
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Showing 81-100 of 133 questions

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Questions & Answers

ASUS - ROG Zephyrus 16" FHD 165Hz Gaming Laptop-Intel Core i7-16GB DDR5 Memory-NVIDIA GeForce RTX 3060-512GB PCIe 4.0 SSD - Off Black

Q: QuestionDoes this model have the customizable LED matrix on the lid?

Q: QuestionCan you clock the 165hz screen down to both 144hz and 120hz using windows display settings? 144hz would be for 24 and 48fps movies to prevent jitter, and 120hz would be able to play nice with 30 and 60fps videos from YouTube.

Q: QuestionWhen I plug the power cord into a standard household outlet, it blows the breaker whether it is plugged into the laptop or not. Anyone else have this issue?

Q: QuestionDoes this model have the programmable display on the back(outside) of the top? If not which model does? Thanks

Q: QuestionCan I use another SSD For storing games, is there a way to use it externally? I have one from my older PC.

Q: QuestionDoes purchasing this laptop come with additional goodies? Like backpack or mouse?

Q: QuestionSo I’ve had this for about 4 months and the right fan is starting to make a buzzing sound like it’s loose or not connected properly it’s seems to resolve itself with a light tap on the fan cover but then returns 10minutes later

Q: Questioni bought this laptop less than a week go and last night i noticed a type of crackling, whirring type of sound, it sounds kind of electrical and im not sure whats wrong. it deosnt seem to be speaker or fans. how can i fix this??? i

Q: QuestionI just purchased this laptop for a week, I want to know whether this laptop is able to shaking(vibration) and drop on table in daily use, because I afraid after I shake or drop this laptop, it will easily be damage.

Q: QuestionIs there any reason to worry about the hot air blow onto the screen? Would it damage it?

Q: QuestionWhat would be Original manufacturers warranty on this Laptop ?

Q: QuestionIs ms office full time?

Q: QuestionI have read some reviews from other sources that the 2021 model had problems with various configurations (fans sound even at low load, the blue screen appears and some drivers) when updating from win10 to Win11 with this 2022 model it has the same conflic

Q: QuestionIs the battery replaceable? I don't see an access panel on the bottom side.

Q: QuestionWhy is the screen resolution not being corrected on the Best Buy site and in stores? After buying this laptop, I discovered that the screen resolution is actually 1920x1200 and not the listed 2560x1600 which is listed on the website and the in-store tags

Q: QuestionHow can i use it in my country Türkiye C, F 230 V my country plugs Do i need to anything except converter

Q: QuestionHi what's the correct specs of the screen on this one? Is it a 2560 x 1600 or a 1920 x 1080 display?

Q: QuestionWhat does it come in inside the box?

Q: QuestionDoes this laptop have HyperV, Intel VT-x, and vitualization support?

Q: Questionwhat type of ram is it DDR4 or DDR5

QuestionDoes this model have the customizable LED matrix on the lid?

QuestionCan you clock the 165hz screen down to both 144hz and 120hz using windows display settings? 144hz would be for 24 and 48fps movies to prevent jitter, and 120hz would be able to play nice with 30 and 60fps videos from YouTube.

QuestionWhen I plug the power cord into a standard household outlet, it blows the breaker whether it is plugged into the laptop or not. Anyone else have this issue?

QuestionDoes this model have the programmable display on the back(outside) of the top? If not which model does? Thanks

QuestionCan I use another SSD For storing games, is there a way to use it externally? I have one from my older PC.

QuestionDoes purchasing this laptop come with additional goodies? Like backpack or mouse?

QuestionSo I’ve had this for about 4 months and the right fan is starting to make a buzzing sound like it’s loose or not connected properly it’s seems to resolve itself with a light tap on the fan cover but then returns 10minutes later

Questioni bought this laptop less than a week go and last night i noticed a type of crackling, whirring type of sound, it sounds kind of electrical and im not sure whats wrong. it deosnt seem to be speaker or fans. how can i fix this??? i

QuestionI just purchased this laptop for a week, I want to know whether this laptop is able to shaking(vibration) and drop on table in daily use, because I afraid after I shake or drop this laptop, it will easily be damage.

QuestionIs there any reason to worry about the hot air blow onto the screen? Would it damage it?

QuestionWhat would be Original manufacturers warranty on this Laptop ?

QuestionIs ms office full time?

QuestionI have read some reviews from other sources that the 2021 model had problems with various configurations (fans sound even at low load, the blue screen appears and some drivers) when updating from win10 to Win11 with this 2022 model it has the same conflic

QuestionIs the battery replaceable? I don't see an access panel on the bottom side.

QuestionWhy is the screen resolution not being corrected on the Best Buy site and in stores? After buying this laptop, I discovered that the screen resolution is actually 1920x1200 and not the listed 2560x1600 which is listed on the website and the in-store tags

QuestionHow can i use it in my country Türkiye C, F 230 V my country plugs Do i need to anything except converter

QuestionHi what's the correct specs of the screen on this one? Is it a 2560 x 1600 or a 1920 x 1080 display?

QuestionWhat does it come in inside the box?

QuestionDoes this laptop have HyperV, Intel VT-x, and vitualization support?

Questionwhat type of ram is it DDR4 or DDR5