Questions & Answers

Q: QuestionHow many network ports does this router have?

• A:Answer This router features 4 Network (RJ-45) ports for wired connection.

Q: QuestionWhat is the total Wi-Fi speed for this router?

• A:Answer The Wi-Fi speed for this router is 1.8 gigabits per second.

Q: QuestionWhat is the wireless transmission speed of this router?

• A:Answer This router offers up to 225 MB/s data transfer rates.

Q: QuestionWhat kind of wireless standard does this router use?

• A:Answer This router uses the Wi-Fi 6 (AX) wireless standard.

Q: QuestionI believe the photo above is not accurate to the product but instead depicts the RTAX56U.

Asked 3 years ago by Anonymous.

• A:Answer You are correct. The RT-AX55 has the Asus logo on the right hand side of the router and it also has two red stripes on the top surface. See this link for the correct picture - https://www.asus.com/Networking-IoT-Servers/WiFi-Routers/All-series/RT-AX55/

  Answered 3 years ago by 57RamblerVerified Purchase

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Q: QuestionWould this router work with a 5g internet provider like Spectrum and work with 2g devices like HP Printers and Ring doorbells?

Asked 3 years ago by DonG.

• A:Answer this is just a router not a modem. you will still need your ISP's modem. this router does utilize 2.4g and 5g network. i just upgraded my spectrum modem and upgrades my router and im getting more the 300mbs. which is the service i pay for. i have 8 devices connected to this router and can mange any of the devices via the mobile app. i have vivant as a security system and it works well with this router.

  Answered 3 years ago by MarvinNVerified Purchase

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Q: QuestionIf I have gig internet coming out of the wall what kind of speed will come out of this router?

Asked 2 years ago by wantfasterinternet.

• A:Answer Whatever realtime speed that is coming out from your ISP, if 1Gbps, the router will support it.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionCan this be configured for VPN? NordVPN or ExpressVPN?

Asked 3 years ago by Top.

• A:Answer Yes it can

  Answered 3 years ago by Anonymous

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Q: QuestionThis Asus router was found to be compromised by a botnet. Are you warning users to hard reset? Stealthy Backdoor Campaign Targeting Thousands of ASUS Routers

Asked 6 months ago by Baccus.

• A:Answer If your ASUS router was compromised by a botnet, this can easily be resolved by doing the following: Disconnecting the router to the internet, perform a factory reset, and update the firmware to the most current version.

  Answered 5 months ago by ASUS Answers

  
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Q: Questionif you connect to the wifi the owner of the router can see how long you have been connected. but once you aren’t how long does it take for that device to not be seen anymore.

Asked 1 year ago by Ava.

• A:Answer Yes, the owner of the router will see your browsing and search history and are written or recorded in a log file with a timestamp. This record will stay permanently unless the owner will delete this log file.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionThe image shows a toggle switch on back. Is this to shut off the entire device, or only the wi-fi radio, or something else?

Asked 1 year ago by knd.

• A:Answer Yes, this is a power switch in order to turn the router On and Off.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionHow does this router do with going through walls?

Asked 1 year ago by JacobD.

• A:Answer Regardless of the brand name, signal strength of any routers will be affected through walls. Please ensure you install the router free from obstructions or walls.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionIf I connect a MoCA to my ISP connection and an Ethernet cable from the MoCA to the RT-AX55, will that work within an ISPs modem?

Asked 2 years ago by Thatekgy.

• A:Answer MoCA does work with the ASUS RT-AX55 router.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionHow far can the extender do the job

Asked 2 years ago by Anonymous.

• A:Answer There's a lot in play for this answer. Theoretically, signals will usually reach about 150 feet or over 45 meters for a 2.4 GHz frequency. Using a 5Ghz frequency, you will get about 50 feet or about 15 meters of reach.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionIs this router compatible with verizon dsl?

Asked 2 years ago by Router.

• A:Answer Yes

  Answered 2 years ago by Poppatone

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Q: QuestionDoes this router have separate bands for 2.4G and 5G? My current free router from Spectrum has them combined and many of my home devices will not connect as I cannot choose between the two bands.

Asked 2 years ago by LindaP.

• A:Answer Yes they can be split, it will prompt you to do so while setting up

  Answered 2 years ago by Poppatone

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Q: Questionthis model can it cover up to 1500 -1800 sq ft

Asked 2 years ago by slim.

• A:Answer Yes it can but I do have an extender upstairs in my home!

  Answered 2 years ago by Carol60Verified Purchase

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Q: QuestionIs this router compatible with T-mobile new 5G home internet Modem?

Asked 2 years ago by Myrtle.

• A:Answer Yes, this router is compatible with T-Mobile 5G home internet services.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionIs this router compatible with optimum cable service?

Asked 2 years ago by Nita.

• A:Answer Yes, this router to compatible with all major service providers.

  Answered 2 years ago by ASUS Answers

  
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