Questions & Answers

Name: ASUS - Zenbook Flip 2-in-1 15.6" OLED Touch-Screen Laptop - Intel Evo Platform - 12th Gen Core i7 - 16GB Memory - 512GB SSD - Azurite Blue
Brand: ASUS
SKU: 6501008
Price: 886.99 USD
Rating: 4.5 (425 reviews)

ASUS - Zenbook Flip 2-in-1 15.6" OLED Touch-Screen Laptop - Intel Evo Platform - 12th Gen Core i7 - 16GB Memory - 512GB SSD - Azurite Blue

Model:: Q529ZA-EVO.I7512BL; |
SKU:: 6501008

User rating, 4.5 out of 5 stars with 425 reviews.

Highly rated by customers for:

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Page Showing 61-80 of 87 questions

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QuestionIs this laptop available with 1 TB hard drive? If so, what would be the cost?
Asked 2 years ago by Mark.
- Answer The one I purchased had 512 GB but I replaced it with a 4TB Nvme drive
  Answered 2 years ago by MichaelS
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QuestionI just purchased this laptop but when I added a secondary monitor I'm getting streaks and not a clear picture. The one I bought was a new LG that looked to be compatible. What monitors are best to work with this laptop or what should I do to fix the pic?
Asked 2 years ago by sbell1.
- Answer Try another cables maybe
  Answered 2 years ago by Azer
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Questionhave m2 and sata port?
Asked 2 years ago by rocco.
- Answer As listed in the Specs: 2 x Thunderbolt 4, 2 x DisplayPort 1.4, 1 x HDMI 2.1 If you are asking if it has an M2 chip? This is not an Apple laptop so it will not have that.
  Answered 2 years ago by Kmiku604
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QuestionCan this be rolled back to Windows 10?
Asked 2 years ago by Anonymous.
- Answer It’s possible.
  Answered 2 years ago by Azer
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Questionwhat pen is compatible
Asked 2 years ago by Anonymous.
- Answer Asus pen
  Answered 2 years ago by Azer
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QuestionDoes this come with windows and Microsoft on it
Asked 2 years ago by Re.
- Answer mine did
  Answered 2 years ago by VirginiaM
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QuestionIs this laptop good for video editing?
Asked 2 years ago by Anthony.
- Answer Yes, this model is good for editing.
  Answered 2 years ago by ASUS Answers
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QuestionIs the 1-year warranty international or not? Can I still have warranty outside of the US?
Asked 2 years ago by hookmarl.
- Answer No, this model does not have international warranty.
  Answered 2 years ago by ASUS Answers
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QuestionHow well does this computer run games? not looking for anything too intensive probably just minecraft
Asked 2 years ago by Anonymous.
- Answer This laptop will play games like Minecraft in a lower settings.
  Answered 2 years ago by ASUS Answers
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QuestionRecommended software?
Asked 2 years ago by Shawna.
- Answer Microsoft Office
  Answered 2 years ago by Azer
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QuestionHow fast does this charge through Thunderbolt? What is the highest wattage of the Thunderbolt adapter to use?
Asked 2 years ago by NikN.
- Answer It will be slow if you charge the laptop through the Thunderbolt port. We recommend charging it through the DC jack or power port. The Thunderbolt's maximum power is 100 watts.
  Answered 2 years ago by ASUS Answers
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QuestionWhat is the max power adapter rating I can use for charging the laptop through USB C?
Asked 2 years ago by NikN.
- Answer For the Thunderbolt 4 port you would connect a 20V/5A rated power source to charge your laptop through USB Type-C.
  Answered 2 years ago by ASUS Answers
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QuestionI recently bought this laptop. I went to flip to tablet mode, but when I get the screen halfway open, it seems to stop, and stick. What am I missing to flip the screen? I don't want to force it.
Asked 2 years ago by Capecodman.
- Answer Don’t force. Call BestBuy
  Answered 2 years ago by Azer
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QuestionWhat is open box mean??
Asked 2 years ago by Hao.
- Answer It means the packaging has been opened by a previous owner and likely been returned for some reason, but not necessarily because it's damaged.
  Answered 2 years ago by ASUS Answers
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QuestionHow long is the warranty
Asked 3 years ago by Joby.
- Answer after i registered the item, only one year warranty
  Answered 2 years ago by Anonymous
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QuestionI see this laptop has PCIe gen 3. I ordered it but ASUS has replied that you can upgrade the 512GB PCIe 3.0 to 1TB PCIe 3.0. Can I upgrade the 512gb ssd to 1tb PCIe 4.0 and will I notice a noticeable difference?Also will a 2.5 inch SSD fit in this laptop?
Asked 3 years ago by PaulDelport.
- Answer While you maybe able to use a PCIe 4.0 drive it will run at PCIe 3.0 speeds and this model does not support Sata drives.
  Answered 3 years ago by ASUS Answers
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QuestionDoes this computer use 32 bit or 64 bit software?
Asked 3 years ago by Lucky.
- Answer This laptop runs 64-bit software or applications.
  Answered 2 years ago by ASUS Answers
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QuestionCan it be charged using 240 volts in the UK, and using a plug adapter?
Asked 3 years ago by SpikeSmith.
- Answer The given information on the supplied AC adapter says the input is 100 to 240 volts 50 to 60 Hz. 1.5A. With the proper plug adapter, it should be OK for the UK.
  Answered 2 years ago by Buzz
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QuestionWhat do we do about uneven keycaps? The heights are all very different and typing correctly is difficult this way
Asked 3 years ago by triplerectumfryer.
- Answer We recommend that you take it to the nearest BestBuy store to have it checked.
  Answered 3 years ago by ASUS Answers
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QuestionWhen will this be back in stock.
Asked 3 years ago by Anonymous.
- Answer For product availability, please contact BestBuy Customer Service at: 1 888-237-8289 for details.
  Answered 3 years ago by ASUS Answers
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Showing 61-80 of 87 questions

Questions & Answers

ASUS - Zenbook Flip 2-in-1 15.6" OLED Touch-Screen Laptop - Intel Evo Platform - 12th Gen Core i7 - 16GB Memory - 512GB SSD - Azurite Blue

Q: QuestionIs this laptop available with 1 TB hard drive? If so, what would be the cost?

Q: QuestionI just purchased this laptop but when I added a secondary monitor I'm getting streaks and not a clear picture. The one I bought was a new LG that looked to be compatible. What monitors are best to work with this laptop or what should I do to fix the pic?

Q: Questionhave m2 and sata port?

Q: QuestionCan this be rolled back to Windows 10?

Q: Questionwhat pen is compatible

Q: QuestionDoes this come with windows and Microsoft on it

Q: QuestionIs this laptop good for video editing?

Q: QuestionIs the 1-year warranty international or not? Can I still have warranty outside of the US?

Q: QuestionHow well does this computer run games? not looking for anything too intensive probably just minecraft

Q: QuestionRecommended software?

Q: QuestionHow fast does this charge through Thunderbolt? What is the highest wattage of the Thunderbolt adapter to use?

Q: QuestionWhat is the max power adapter rating I can use for charging the laptop through USB C?

Q: QuestionI recently bought this laptop. I went to flip to tablet mode, but when I get the screen halfway open, it seems to stop, and stick. What am I missing to flip the screen? I don't want to force it.

Q: QuestionWhat is open box mean??

Q: QuestionHow long is the warranty

Q: QuestionI see this laptop has PCIe gen 3. I ordered it but ASUS has replied that you can upgrade the 512GB PCIe 3.0 to 1TB PCIe 3.0. Can I upgrade the 512gb ssd to 1tb PCIe 4.0 and will I notice a noticeable difference?Also will a 2.5 inch SSD fit in this laptop?

Q: QuestionDoes this computer use 32 bit or 64 bit software?

Q: QuestionCan it be charged using 240 volts in the UK, and using a plug adapter?

Q: QuestionWhat do we do about uneven keycaps? The heights are all very different and typing correctly is difficult this way

Q: QuestionWhen will this be back in stock.

QuestionIs this laptop available with 1 TB hard drive? If so, what would be the cost?

QuestionI just purchased this laptop but when I added a secondary monitor I'm getting streaks and not a clear picture. The one I bought was a new LG that looked to be compatible. What monitors are best to work with this laptop or what should I do to fix the pic?

Questionhave m2 and sata port?

QuestionCan this be rolled back to Windows 10?

Questionwhat pen is compatible

QuestionDoes this come with windows and Microsoft on it

QuestionIs this laptop good for video editing?

QuestionIs the 1-year warranty international or not? Can I still have warranty outside of the US?

QuestionHow well does this computer run games? not looking for anything too intensive probably just minecraft

QuestionRecommended software?

QuestionHow fast does this charge through Thunderbolt? What is the highest wattage of the Thunderbolt adapter to use?

QuestionWhat is the max power adapter rating I can use for charging the laptop through USB C?

QuestionI recently bought this laptop. I went to flip to tablet mode, but when I get the screen halfway open, it seems to stop, and stick. What am I missing to flip the screen? I don't want to force it.

QuestionWhat is open box mean??

QuestionHow long is the warranty

QuestionI see this laptop has PCIe gen 3. I ordered it but ASUS has replied that you can upgrade the 512GB PCIe 3.0 to 1TB PCIe 3.0. Can I upgrade the 512gb ssd to 1tb PCIe 4.0 and will I notice a noticeable difference?Also will a 2.5 inch SSD fit in this laptop?

QuestionDoes this computer use 32 bit or 64 bit software?

QuestionCan it be charged using 240 volts in the UK, and using a plug adapter?

QuestionWhat do we do about uneven keycaps? The heights are all very different and typing correctly is difficult this way

QuestionWhen will this be back in stock.