Questions & Answers

Q: QuestionHow many antennas does this router have?

• A:Answer This router is equipped with 12 antennas.

Q: QuestionDoes this mesh router system support wired backhaul?

• A:Answer Yes, the ZenWiFi BE30000 supports wired backhaul for a more stable connection.

Q: QuestionWhat wireless networking standard does this router use?

• A:Answer This router utilizes the Wi-Fi 7 wireless networking standard.

Q: QuestionDoes this router offer parental control features?

• A:Answer Yes, it offers robust parental controls through a free subscription, allowing you to monitor and customize settings for each connected device.

Q: QuestionHow many devices can connect to this mesh network?

• A:Answer The ZenWiFi BE30000 mesh network can support up to 200 connected devices.

Q: QuestionWhat is the maximum wired speed supported by this router?

• A:Answer This router supports a wired speed of up to 10000 megabits per second.

Q: QuestionCan the ET12's be used as satellites with the BE30000?

Asked 1 year ago by DalTxJim.

• A:Answer Yes. That'll work best with wired backhaul though considering the available bands, and the ET12 being tri-band versus quad-band. The BE30000 can negotiate 2.5gbe on its 10gbe ports. You'll also want to make sure the BE30000 is on the latest firmware. The ET12 won't support many of the BE30000's features, but if those are your only devices it'd still be best to have the BE30000 set up as the primary router. If your buying the 3pk of BE30000 you may not need the ET12, as the BE30000 does have even better coverage. Meaning you may be able to use the ET12 for something else, or maybe sell it. There are still some issues with the implementation of Guest Network Pro on the BE30000's firmware, particularly with the 2.4Ghz band while using non-BE30000 nodes. So, you might want to set up the ET12 as a separate AP versus a MESH node as something like a dedicated IOT AP. At least until, and if, there are some firmware updates to resolve the 2.4Ghz issues with nodes while using Guest Network Pro, it may be easier to set up a different AP for that band.

  Answered 1 year ago by thomwithahVerified Purchase

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Q: QuestionWiFi connections for our new BE30000 Mesh network are very unstable. Signal strength very good, prior devices in the same locations (ASUS GT-AX11000) were stable. Firmware is up to date. I've seen other reviews w/same complaint. How do I resolve this?

Asked 1 year ago by AllenV.

• A:Answer I had the same issue. I was extreemly opimiztic that the ZenWifi would be the best option for my home network. but... devices just wouldnt connected constantly drop. cant contact Asus for help because once you put your SN into there support portal it directs you to Geek squad. Ended up returning the router.

  Answered 1 year ago by Fitz

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Q: QuestionAre the BE3000 units compatible with any other ASUS networks? Are they compatible with other mesh networking brands?

Asked 4 days ago by CooledCat.

Q: QuestionCan you buy extra satellites without purchasing a whole bundle? I only need one more satellite.

Asked 4 days ago by CooledCat.

Q: QuestionAnyone getting a 1GB/1GB on this unit with Frontier. My old Linksys mesh system was 11MBPS up and 1GB down. Frontier said to install the included eero Pro7 and went up to 1GB/1GB. Wondered if eero pro 7 was better or this?

Asked 1 week ago by etp7.

Q: QuestionWhere can I find the User Manual online to d/l? It's not on Asus's site

Asked 1 week ago by picrthis.

Q: QuestionCan you do a wired and a wireless backhaul? main node in basement can use ethernet ( wired backhaul to the first node on first floor but can only do wireless to second node on the second floor). I know they have updated these a lot since 2023.

Asked 4 months ago by Danny.

• A:Answer Yes, you can setup a mix of wired and a wireless backhaul connections from different nodes on this ZenWiFi BE30000 Mesh System.

  Answered 4 months ago by ASUS Answers

  
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Q: QuestionCan I combine this with another BE30000 (3 pack) kit, to have a total of 1 router, 5 nodes?

Asked 4 months ago by Combining.

• A:Answer Yes, you can combine this with another BE30000 (3 pack) kit, to have a total of 1 router, 5 nodes.

  Answered 4 months ago by ASUS Answers

  
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Q: QuestionIs this router able to NOT broadcast ssid?

Asked 6 months ago by Farmermj.

• A:Answer The ASUS ZenWiFi BE30000 allows users to disable SSID broadcasting through its router settings, which can be configured via the web interface or ASUS Router app. This feature enhances network privacy by preventing the SSID from being visible to nearby devices.

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionIf wired backhaul, are all the bands available for wifi for devices?

Asked 7 months ago by nakenergy.

• A:Answer With a wired backhaul setup, the ASUS ZenWiFi BE30000 enables all WiFi bands—2.4GHz, 5GHz, and 6GHz—to remain accessible for connected devices, ensuring optimal network performance.

  Answered 7 months ago by ASUS Answers

  
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Q: QuestionIs this the same as the BQ 16 Pro? What is difference between this version what Asus sells directly on their website. I know Best Buy is selling a three pack but why don't they sell 2 pack my house is 6500 square foot so I dont need 11000 sf coverage.

Asked 10 months ago by Nbhargava.

• A:Answer Yes, the BQ 16 PRO and this ZenWiFi BE30000 are the same router, except the name. This router is only being sold in three pack.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionDoes the BE30000 support DFS channels for the 5Ghz and 2.4Ghz networks?

Asked 1 year ago by Kyne.

• A:Answer Yes

  Answered 9 months ago by NbhargavaVerified Purchase

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Q: QuestionIs the ZenWiFi BE30000 Hardware identical to the Zenwifi BQ16 Pro in terms of Hardware (and this just being the special designation for the Best Buy Exclusive 3-pack)?

Asked 1 year ago by Kyne.

• A:Answer The hardware specs certainly seem to be the same. I'm not sure if the software acts differently because the devices don't have "Pro" in the name, I'm in AP mode, so that could be relevant, but I don't see any of the "Pro" features in the web UI, which I would expect on the "BQ16 Pro".

  Answered 1 year ago by DavidLVerified Purchase

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