Questions & Answers

Q: QuestionDoes it comes with the deadbolt lock and physical keys ?

Asked 6 years ago by RS.

• A:Answer No it does not. The reason that it doesn't is because you use the deadbolt that is already there and the keys do not change from the original. This is simply a device that replaces the locking mechanism on the inside of the door. It is very easy to install. Follow the directions and anyone can install it

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionIf i have 3 locks, can i buy 1 smartthings hub and control all 3 locks with voice? Hence not needing the 3 August Connect hubs?

Asked 5 years ago by NewfieTexan.

Q: QuestionIf i buy 3 locks with hubs, is the hub connected to THAT lock so need 3 hubs or can all 3 lock connect to one hub?

Asked 5 years ago by NewfieTexan.

Q: QuestionDoes this device require wifi or how does it pair to your phone (not looking for a technical answer). Just really need to know if I need to provide a router/modem in order to get this to work at the person's house I am sending it to.

Asked 5 years ago by Rudy.

Q: QuestionDoes this works with Ring system alarm?

Asked 5 years ago by Totoyo.

Q: QuestionDoes this work with SmartThings?

Asked 5 years ago by User1.

• A:Answer Yes, it works with Samsung SmartThings.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this lock work with Apple HomeKit?

Asked 5 years ago by SteveL.

• A:Answer No

  Answered 5 years ago by GabeVerified Purchase

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Q: QuestionCan you use this lock to leave a door open from say 8:00am-8:00pm?

Asked 6 years ago by Alicia.

• A:Answer Ours is August app only. Simple to check on phone and lock/unlock. To program specific times would need to connect with Alexa which is extra.

  Answered 6 years ago by PeajayVerified Purchase

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Q: QuestionI a bed-ridden, will it unlock from bed?

Asked 6 years ago by Anonymous.

• A:Answer Yes as long as you have your phone and access the August App.

  Answered 6 years ago by AugustDoorLock

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Q: QuestionDoes this work with Samsung SmartThings?

Asked 6 years ago by SomeGuy.

• A:Answer Yes, it will work with Samsung SmartThings.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this work with GOOGLE HOME HUB?

Asked 6 years ago by John.

• A:Answer Yes

  Answered 6 years ago by iPhones

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Q: QuestionHow many users can you assign to the lock at one time?

Asked 6 years ago by MG1969.

• A:Answer I have 5 users assigned to mine. Each one runs an app on their phone to access the lock.

  Answered 6 years ago by AugustDoorLock

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Q: QuestionDoes this replace the entire deadbolt or just the inside part? I noticed it’s twice as expensive as the other one

Asked 6 years ago by Callistra.

• A:Answer It replaces just the inside part. You still need a regular deadbolt installed on your door.

  Answered 6 years ago by iPhones

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Q: QuestionWhat is the typical battery life?

Asked 6 years ago by charlie.

• A:Answer Don't know, I've only had it for < 1 month and I'm sure it depends on how often you are locking and closing...

  Answered 6 years ago by lavyVerified Purchase

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