Questions & Answers

Q: QuestionDoes this water dispenser have a child safety lock?

• A:Answer Yes, this water dispenser has a child safety lock for the hot button.

Q: QuestionIs the drip tray removable for easy cleaning?

• A:Answer Yes, the drip tray is removable for easy cleaning.

Q: QuestionWhat is the length of the power cord?

• A:Answer The power cord length is 72 inches.

Q: QuestionIs this water cooler certified by Energy Star?

• A:Answer Yes, this water cooler is certified by Energy Star.

Q: QuestionWhat are the different dispenser settings available?

• A:Answer The dispenser settings are cold, cool, and hot water.

Q: QuestionWhat is the hot water temperature of this dispenser?

• A:Answer The hot water temperature is 185 degrees fahrenheit.

Q: QuestionWhat type of jugs are compatible with this water cooler?

• A:Answer This water cooler is compatible with standard 3- and 5-gal jugs.

Q: QuestionDoes this water cooler have a child safety lock?

• A:Answer Yes, this water cooler has a child safety lock for the hot button.

Q: QuestionWhat is the temperature of the hot water from this dispenser?

• A:Answer The hot water temperature is approximately 185 degrees fahrenheit.

Q: QuestionWhat is the temperature of the cold water from this dispenser?

• A:Answer The cold water temperature is approximately 47 degrees fahrenheit.

Q: QuestionWhat type of jug is compatible with this water dispenser?

• A:Answer This water dispenser is compatible with standard 3-5-gal jugs.

Q: QuestionWhat is the capacity of the cold tank in gallons?

• A:Answer The cold tank capacity is 0.79 gallons.

Q: QuestionIs the drip tray on this water cooler removable?

• A:Answer Yes, the drip tray is removable for easy cleaning.

Q: QuestionHi, Will this allow filling a water bottle from the dispenser. Do you know how long it takes to fill a quart size bottle? Also, how do you clean the dispenser inside and how often is suggested? Thank you.

Asked 1 year ago by Mary.

• A:Answer Hello, The unit will dispense at the rate of 2.2L/Min. The user manual will provide step by step instructions on how to clean the unit.

  Answered 1 year ago by Water Cooler Expert

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Q: QuestionDoes it come with a water bottle? Are they 3 gallon?

Asked 4 months ago by RebelCon.

• A:Answer Hi, The unit does not come with a bottle. The bottled water can be purchased from a retailer of your choosing.

  Answered 4 months ago by Water Cooler Expert

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Q: QuestionHi! Is there an option to shut off the hot function? I cannot find a cooler that ONLY cools!

Asked 8 months ago by Stephie.

• A:Answer Yes it’s in the back of the machine and there’s a separate hot water only toggle on top of the machine.

  Answered 8 months ago by Anonymous

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Q: Questionwill this unit except a zero water filter unit the mouth where the water jar sets needs to be wide.and the water container (stainless steel) needs to be visible

Asked 1 year ago by Clem.

• A:Answer Hi, This attachment will not be compatible with this model. Our A1 model will work with the zero water filter.

  Answered 1 year ago by Water Cooler Expert

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Q: QuestionCan it support a 5 gallon glass bottle (16 lbs) or only plastic bottles?

Asked 1 year ago by Jeff.

• A:Answer Hi, We would not suggest using a glass bottle with this unit has it can become too top heavy and fall over.

  Answered 1 year ago by Water Cooler Expert

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Q: QuestionDoes this give room temperature water?

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by mlk777Verified Purchase

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