Deals Worth GiftingShop now

Main Content

Questions & Answers

Your price for this item is $357.40
Page Showing 1-4 of 4 questions
  • QuestionHow to install it? Is it connected to a water hose?

    Asked by Jg.

    • Answer Yes

      Answered by Nanc

  • QuestionThe description doesn't mention it includes filters or where to get the filters. Does this package contain filters? Thanks.

    Asked by Janet.

    • Answer The package did include 2 starter filters. We were able to order replacements with out any issues.

      Answered by Erik

  • QuestionIs this a cold water feed for both sides?

    Asked by Chollen.

    • Answer Hi, This unit will be hooked up to a cold water line. The water that goes into the unit will be filled into separate hot and cold holding tanks.

      Answered by Water Cooler Expert

  • QuestionHow does it self clean?

    Asked by Ru.

    • Answer Hi Ru, The self-clean cycle should be run once a week and will take 90 minutes to complete. The begin the self-clean cycle simply press and hold the black self-clean switch for a few moments. The power light will begin to blink. Do not use the water cooler while the unit is cleaning. When the cycle is complete the power light will return to steady on and you can use the cooler as normal. Although your water cooler does have this self-cleaning feature, we still recommend manually cleaning the cooler every 6 months. This is to avoid any potential mineral build up. The user manual will provide instructions on manually cleaning your cooler. If you have any additional questions or need any additional information please contact our customer support team at 1800-256-0695 or by email at [email protected]. Thank you!

      Answered by Water Cooler Expert