Questions & Answers

Q: QuestionHow many monitors can I connect with this hub?

• A:Answer You can connect up to two monitors using this hub.

Q: QuestionDoes this Belkin hub include a power supply?

• A:Answer No, a power supply is not included with this hub.

Q: QuestionHow many USB ports does this hub offer in total?

• A:Answer This hub provides a total of 5 USB ports.

Q: QuestionWhat is the maximum power output of this USB-C hub?

• A:Answer This USB-C hub has a maximum power output of 100 watts.

Q: QuestionWill this work with an HP Chromebook?

Asked 3 days ago by Anonymous.

• A:Answer Hi there. Yes! The Belkin INC015btSGY (Connect Universal USB-C 8-in-1 Dual Display Core Hub) is designed to work with HP Chromebooks and other Chrome OS devices.

  Answered 3 days ago by BelkinStaff

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the power cord we need

Asked 2 weeks ago by Anonymous.

• A:Answer Hi! The USB-C port supports pass-through charging up to 100W, minus 15W for the hub’s operation. You may use a 65W charger, which will deliver up to 50W pass-through charge while using other dock functions. Performance depends on laptop requirements.

  Answered 2 weeks ago by BelkinStaff

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI bought this few days ago and connected several disks and another usb hub with more disks (no displays, so didn't install Silicon Motion drivers). Got it working. Today nothing connected to it appears in Explorer. Windows 10.

Asked 3 weeks ago by Tbone.

• A:Answer Problem was due to BitDefender antivirus insisting on periodically asking whether to scan USB devices for viruses and quarantining them if no responses due to my having been away from machine. Disabling that check in the BitDefender settings solves the problem. Belkin help chat person was clueless, kept asking me to do nonsensical things. Belkin should educate help chat people to know this is likely problem with antivirus.

  Answered 3 weeks ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I attach an external power supply to one of the USB-C ports to lessen the load on the laptop power supply? If so, to which USB-C port should I connect it? Also, what is the difference between the USB-C port labeled "PD 3.0" and the other ports?

Asked 1 month ago by Tbone.

• A:Answer Hi Tbone! The power supply should be on the USB-C 3.2 PD since it is for power delivery. For the USB-C ports, it is for your USB-C peripherals or devices.

  Answered 1 month ago by BelkinStaff

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill it connect two screens from a Mac mini

Asked 3 months ago by Anonymous.

• A:Answer Hi, there. The Belkin INC015 should work with a Mac Mini as it is designed to be compatible with Mac. Moreover, the hub can also expand to dual monitors with resolution up to 4K at 60 Hz and 4K at 30 Hz.

  Answered 3 months ago by BelkinStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I connect a monitor to the usb-c port in addition to the hdmi?

Asked 7 months ago by Dutch.

• A:Answer Hi. You can only use the HDMI port on this hub to expand or connect to external monitors for a dual display setup. It supports resolutions up to 4K at 60Hz for one monitor and 4K at 30Hz for the other. The USB-C port on this hub is primarily for pass-through charging and data transfer, not for secondary video output in a dual display configuration.

  Answered 7 months ago by BelkinStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I attach a USB-C extension cable because the Belkin cable is too short ? I purchased a USB-C extension, but the instructions state it is not compatible with Belkin USB-Thunberbolt -3 Docking Station

Asked 8 months ago by Anonymous.

• A:Answer Hi there. It's not advisable to use an extension cable to connect the Belkin Connect Universal USB-C 8-in-1 Dual Display Core Hub to your host computer, as it may affect its performance. The hub must be connected directly to the computer.

  Answered 8 months ago by BelkinStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy is this not compatible with MacBook Air M3 with two external displays and laptop open? I went to Best Buy and they told me this would work and it is not functioning after the money spent.

Asked 9 months ago by Lexi.

• A:Answer MacBook Air m3 is only compatible with 2 external monitors with the MacBook closed. You can not use 2 external and keep MacBook open. https://support.apple.com/en-us/117373

  Answered 7 months ago by TaylorVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow does this docking station connect to the laptop? I am wondering what type of port is needed on the laptop in order for it to work. It would be a windows 11 laptop, brand is yet to be determined as I am currently shopping for new devices.

Asked 9 months ago by Serching.

• A:Answer Hi, Serching. You can connect the Belkin INC015 to your compatible laptop’s USB-C port. For your reference as well, you can check out this link for the list of devices tested to be compatible with the dock: https://www.belkin.com/support-article/?articleNum=336356.

  Answered 9 months ago by BelkinStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this with Dell - Inspiron 3030 Desktop to expand the video slots? The PC has two video ports, I want to add this so I can have three. Thanks!

Asked 10 months ago by Charles.

• A:Answer Hi, Charles. The Belkin INC015 hub has not been tested to work with the Dell - Inspiron 3030 Desktop but is designed to be compatible with Mac, Windows, Chromebook, USB-C enabled devices, and M1, M2, and M3 MacBook. Moreover, the hub also supports dual monitors. Feel free to check out this link for more information about the hub: https://www.belkin.com/support-article/?articleNum=336357

  Answered 10 months ago by BelkinStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this device allow for extended display across two monitors, or is it for replication of the same display on both monitors?

Asked 1 year ago by DonnaS.

• A:Answer Hi! The Belkin INC015btSGY supports Dual monitor. However, please keep in mind that the actual output will vary based on the host device’s specifications.

  Answered 1 year ago by BelkinStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with a 2020 HP Pavilion Laptop?

Asked 1 year ago by Candy.

• A:Answer Hi, Candy. The Belkin INC015 is compatible with Mac, Windows, Chrome, and USB-C enabled devices. Thus, it is only tested to work with MacBook Pro 13" M2 (2022), MacBook Pro 14" (2021), MacBook Pro 16" (2019), Lenovo ThinkPad X131e Chromebook, Dell XPS 13”, Dell XPS 13” Ultrabook, and Surface Book 3. Please check this link for more details: https://www.belkin.com/p/universal-usb-c-8-in-1-dual-display-core-hub/P-INC015.html.

  Answered 1 year ago by BelkinStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs compatible with dell?

Asked 1 year ago by Dj.

• A:Answer Yes, Dj. The Belkin Connect Universal USB-C 8-in-1 Dual Display Core Hub is compatible with Mac, Windows, Chromebook, USB-C enabled devices, and M1, M2, and M3 MacBook. It has been tested for compatibility with the following devices: MacBook Pro 13-in (M2, 2022) MacBook Pro 14-in (M1 Pro, 2021) MacBook Pro 16-in (Intel, 2019) iPad Pro 11-in (M1, 3rd generation) iPad Pro 12.9-in (M1, 5th generation) Dell XPS 13 Dell XPS 13 9310 Dell XPS 13 Ultrabook Dell XPS 15 9530 HP Spectre x360 Lenovo ThinkPad X1 Lenovo ThinkPad X131e Chromebook Microsoft Surface Book 3 Acer Chromebook Spin 311 Google Pixelbook Go Dell 27-inch 4K U2720Q Samsung U32J590 LG 27GP950-B HP 27f 4K (DisplayPort, HDMI) ASUS VG278Q (1080p, DisplayPort, HDMI) Acer VG272U (2560 x 1440, DisplayPort, HDMI, USB-C) Dell P2723QE Lenovo ThinkVision P27h-20 HP P32u G5 QHD (2560 x 1440, DisplayPort HP, Type-C) ViewSonic VX2452MH (1080p, HDMI, DVI, VGA)

  Answered 1 year ago by BelkinStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question