Questions & Answers

Q: QuestionWhat is the minimum and maximum size of TV screen that this mount can support?

• A:Answer This mount can support TV screen sizes between 47 to 84 inches.

Q: QuestionHow much does the TV tilt?

• A:Answer The tilt technology allows adjustments from -8 to +12 degrees.

Q: QuestionWhat is the maximum weight capacity of this TV mount?

• A:Answer This TV mount can hold up to 110 lbs.

Q: QuestionWhat is the maximum that the TV can be pulled away from the wall?

• A:Answer The TV can be moved 18 inches away from the wall.

Q: QuestionAre Best Buy essentials products reliable?

• A:Answer Best Buy essentials are backed by Best Buy for quality and reliability.

Q: QuestionDoes this wall mount come with all necessary hardware for installation?

• A:Answer Yes, the wall mount comes with all the parts needed for installation on wood stud, solid concrete, or concrete block walls.

Q: QuestionWhat is the minimum distance from the wall to the television that this mount can achieve?

• A:Answer The minimum mounted distance from the wall to the television is 2.76 inches.

Q: QuestionWill Best Buy come to our apartment and install the wall brackets (2) for us?

Asked 3 years ago by lancer.

• A:Answer Yes! The technician that installed my mount was very professional and efficient. He practiced all Covid-19 guidelines. He removed all packaging, cleaned up his work area, and cleaned and sanitized areas he had touched.

  Answered 3 years ago by SheilaDVerified Purchase

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Q: QuestionDoes the mount come with the bolts that attach it to the Television? How do I know if it will work for/fit my TV brand?

Asked 3 years ago by Lea.

• A:Answer The mount comes with several sizes of machine screws for various size televisions regardless of brand.

  Answered 3 years ago by EricVerified Purchase

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Q: QuestionIf the studs are not in the center of my wall, can this mount move side to side so that I can center it after installing it on the wall?

Asked 3 years ago by Kam.

• A:Answer Yes, up to a point. The TV position can be adjusted side to side a bit - I'd say less than a foot total though. If you pull the mounted TV out from the wall you can move the TV from side to side using the mounting arms - watch any wires that you have going near the mounting arms when doing this - they could get pinched. You can also loosen the securing screws holding the TV to the mounting plate itself and slide the TV about 6" or so to the left or right on the mounting plate too (be sure to tighten the securing screws back up when done)

  Answered 3 years ago by stillinboxnoreviewyet

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Q: QuestionWhat is the profile of this mount? (i.e.: how close can I get the TV to the wall?)

Asked 3 years ago by HockeyHead.

• A:Answer The distance between the TV and the Wall (when the wall mount is retracted) is 2.76".

  Answered 3 years ago by BestBuyEssentialsSupport Team

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Q: QuestionSTUDS ARE 22 INCHS APART CAN THIS MOUNT BE ADJUSTED TO FIT

Asked 2 years ago by DEL.

• A:Answer No I dont think you can ajust it, its for studs 16 inches apart or less.

  Answered 2 years ago by RickJames608Verified Purchase

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Q: QuestionHow far out does the mount extend?

Asked 3 years ago by Curious.

• A:Answer The Maximum Extension is 18 inches.

  Answered 3 years ago by BestBuyEssentialsSupport Team

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Q: QuestionWill this swivel up to 90 degrees?

Asked 2 years ago by Wallaguitar.

• A:Answer No it wont. I would say more like 30-45 degrees.

  Answered 2 years ago by NarendraSVerified Purchase

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Q: QuestionI have a Sony XBR 55X930D and a Sony KDL-52XBR9. The vesas are 300x200 and 300x300 respectively. Weights are 49 lbs and 57 lbs. Will this mount fit these TVs? If not, please explain why so I can learn what to look for. Thank you !

Asked 2 years ago by TetonBlue.

• A:Answer Yes

  Answered 2 years ago by CapnashbyVerified Purchase

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Q: QuestionI have installed this TV mount, but cannot figuire out how to make it lock. it seems the tv slides freely on the rails, which concrens me. Is there any way to lock the tv brackets to the rails. I see there's a screw on the brackets

Asked 2 years ago by WajeehI.

• A:Answer Hello! So after you position the TV/Brackets onto the mount, you'll want to tighten the screws that on the bottom of the brackets so they push upwards onto the mount. that will lock the TV brackets in place. Hope this makes sense and helps! (I can post a picture later when I get home if you want)

  Answered 2 years ago by KevinVerified Purchase

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Q: QuestionOur studs our 19 inches apart. Will this mount work for us?

Asked 3 years ago by kupiu.

• A:Answer No. About 16-inches is the max. I had to return mine.

  Answered 2 years ago by RobertVerified Purchase

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Q: QuestionThis mount can go into brick right?

Asked 3 years ago by Anonymous.

• A:Answer It would depend if you have the correct drill bit to do the job and maybe longer screws. Wouldn't hurt to use some kind of caulk or whatever to seal in the screws.

  Answered 3 years ago by ascendantVerified Purchase

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Q: QuestionWhere is the locking mechanism on this? I see it written as a feature: "click, lock & release" but nowhere in instructions. It seems the TV slides side to side on the rail and I am so nervous about that. Why does it do that and how do you "lock it"?

Asked 8 months ago by Casper.

• A:Answer This mounting bracket does NOT lock in place! Instead it uses allen head screws to secure. VERY cheap design

  Answered 8 months ago by ScottSVerified Purchase

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Q: QuestionDoes it till up and down

Asked 3 years ago by cheese.

• A:Answer Tilts up and down, swivels side to side

  Answered 2 years ago by IamLeSteveVerified Purchase

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