Questions & Answers

1-10 of 23 Questions
  • Question
    Are the sides of the fridge stainless steel also? What size are the ice cubes approximately?   (2 Answers)

    By Rhh2 July 15, 2017.

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    • Best 
      Answer

      Sides and top are not stainless steel, they are a matching dark grey color and have an "orange peel" feel/look. Fridge magnets will stick to them. Cannot describe the size of ice cubes as we decided not to hook up the Icemaker.

      By IanF July 15, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Does this model have a filter for the ice maker?   (4 Answers)

    By KIMBERLY June 6, 2017.

    Answers
    • Best 
      Answer

      No there is not a water filter. The salesperson called Bosh and they confirmed there is NO water filter. Just above the ice maker is the icecube tray not a water filter. This refrigerator is beautiful but needs a water filer inside the unit. A generic external filter is available but too inconvenient.

      By Disappointed June 14, 2017.

    • Question
      Why does the expected in stock date keep changing? Is it an automatic date change? I am interested in this model but am not interested in ordering sight unseen. Where in NC can I actually see this refrigerator at Best Buy? Thank you for any information.   (2 Answers)

      By Zooland March 31, 2017.

      Answers
      • Best 
        Answer

        I doubt you will see this model on the floor at Best Buy. Best Buy usually doesn't have 800 series items on the floor as far as I know. But it is a great refrigerator but I don't recommend it if you don't have another fridge/freezer in the garage because it is small (cabinet depth). Perfect for me and my family!

        By rkhuber May 24, 2017.

      • Question
        just ordered this fridge... it is going to be such a close call height wise... can wheels or casters underneath be adjusted or removed? I love the fridge but am so afraid it wont fit... Help   (1 Answer)

        By EssCee January 28, 2017.

        Answers
        • Best 
          Answer

          You can adjust the height a little bit but I would not recommend getting this fridge if you don't have at least 70 inches clearance.

          By rkhuber May 24, 2017.

        • Question
          Does this Refrigerator have a pre-set Auto temperature of 41F degree? Because I've changed it to 34F degree, but, after a while, it automatically changed back to 41F degree. is this particular refrigerator has an auto-temp of 41F   (4 Answers)

          By Kris January 23, 2017.

          Answers
          • Best 
            Answer

            Hi there, thank you for your question. This refrigerator has a auto mode setting which sets the refrigerator to 41 degrees F and the freezer to 0 degrees F. In order to use your own personal temperature preferences, you will need to disable Auto Mode. The instructions on how to disable “auto mode” will be located on page 14 in the Use and Care manual.

            By BoschAppliancesUSA January 25, 2017.

            • Brand Representative
        • Question
          How tall is the refrigerator minus the door hinge? In the product specs I only see height with door hinge listed.   (2 Answers)

          By KimG November 12, 2016.

          Answers
          • Best 
            Answer

            Actually it's 68.75"... I ended up going to the store in person to check it out. But thanks anyway.

            By KimG November 12, 2016.

          • Question
            My fridge is B21CL81SNS, it has internal control panel (or display panel). Is the display panel supposed to light up automatically when the fridge door is open? My display panel does not turn on automatically. I have to press one of buttons to turn it on   (1 Answer)

            By Andrei October 16, 2017.

            Answers
            • Answer

              Hi there, thank you for your question. Your unit is not broken and is working properly. Your refrigerator is using a slightly different software program than what you will find in your use and care manual.

              By BrandAnswers November 7, 2017.

              • Brand Representative
          • Question
            How much clearance do you need between the side of the appliance and the wall to open the doors all the way?   (0 Answers)

            By Ellen October 4, 2017.

          • Question
            Did this fridge leak for anyone else? Less than two weeks old and the inside leaked all over and RUINED our hardwood floors :(   (1 Answer)

            By lynstar September 22, 2017.

            Answers
            • Answer

              Hi there! We’d like to help you resolve this issue as soon as possible, it may have been installed incorrectly. Please give our customer support team a call at 1-800-944-2904.

              By BoschAppliancesUSA September 26, 2017.

              • Brand Representative
          • Question
            Anyone know how to turn this thing on? We have just had ours installed but it doesn' seem to have any power. The outlet has power as we tested other appliances. I have tried holding for 3 seconds on the ECO mode portion of the display, but nothing.   (0 Answers)

            By Buster September 15, 2017.

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