Questions & Answers

Q: QuestionThere are a lot of complaints online from customers who have the "easy clean" clear-coat peeling off of this fridge almost immediately and Bosch not doing much about it. Can this refrigerator just be ordered with no coating? Plain bare stainless steel?

Asked 3 years ago by Toots.

• A:Answer Only remedy seems to be to buy new doors at approx. $680 and hope the new doors do not have the same issue. This should be a class action lawsuit based on a Google search as this problem seems to be extremely common. Bosch claims it is cosmetic and cosmetic warranty is 30 days only.

  Answered 2 years ago by AlexJ

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Q: QuestionHad to adjust the front feet because refrigerator was on a tilt due to uneven floor. Now I cannot roll it out of its space because the front wheels don't touch the ground. How do we adjust the front wheels so they touch the ground?

Asked 4 years ago by Molly.

• A:Answer this is the most unhelpful answer I have ever read.

  Answered 4 years ago by NICK

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Q: QuestionWhat causes this refrigerator to carry the California prop 65 warning?

Asked 4 years ago by Anonymous.

• A:Answer Hi there, thank you for your question regarding Model:B36CT80SNS. Enforcement Act of 1986: This warning is the result of a law passed in California in 1986, referred to as the California Safe Drinking Water and Toxic, or more generally referred to as "Proposition 65."The warning does not mean that our products will necessarily cause cancer or reproductive harm. Moreover, a Proposition 65 warning does not mean a product is in violation of any product-safety standards or requirements. The government has described Proposition 65 as a ‘right to know’ law. While we believe our products are not harmful when used as designed. We provide the warning as a result of this California law.

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionI need a diagram showing the measurements of the counter depth refrigerators.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator - Black Stainless Steel

• A:Answer Hi there. Thank you for your question. The measurements for our French Door Refrigerators are the same as shown below with one exception which is Model:B36CL80ENS. The depth on that model with the doors is 28 3/4". Here are the other Refrigerator dimensions: Appliance dimensions with hinges, handles and doors: (H x W x D) (in.) 72"* x 35 5/8" x 31 1/8". Appliance dimensions without hinges and doors (H x W x D) (in.) 71 1/2" x 35 5/8" x 24"**. Appliance dimensions with hinges and doors, no handles: (H x W x D) (in.) 72"* x 35 5/8" x 28 3/4". Required cutout size: (H x W x D) (in.) 72" x 36" x 25". *When leveling legs are fully extended, add 5/8" to overall height, total 72 5/8". ** The cutout depth of 25" includes the 1" airflow. The electrical covers on the back of unit do not require additional depth. Here is the link to the Specifications Page for diagrams: https://media3.bosch-home.com/Documents/MCDOC03224078_B36CT80SNB.pdf

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionI am looking at B36CL80SNS (4 door counter-depth fridge). I want to know if there is ANY WAY of reading the ACTUAL temperature - either directly OR through Home Connect. I see no way in service manuals nor on this QA list,

Asked 3 years ago by Martin.

• A:Answer Hi Martin, thank you for your question and interest in Model:B36CT80SNS. To find the exact temperature, put a thermometer inside your fridge. A thermometer will tell you the exact temperature.

  Answered 3 years ago by BoschAppliancesUSA

  
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Q: QuestionWith both doors open to 90 degrees, what is the real width needed?

Asked 4 years ago by MrBill.

This question was asked about the related product: Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator - Black Stainless Steel

• A:Answer Hi MrBill, thank you for your question and interest in Model:B36CT80SNB. To open the door 90 degrees you would need 1 3/4". Here is the link to the Specifications Page for installation details: https://media3.bosch-home.com/Documents/MCDOC03224078_B36CT80SNB.pdf

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionI have a B36CL80ENS refrigerator. When I open the right door with left closed, it tugs the left door a little bit. To make it smooth, I have to either first open the left door first and then the right or hold the left (closed) then open the right. Why?

Asked 4 years ago by Dilip.

This question was asked about the related product: Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator - Black Stainless Steel

• A:Answer Hi Dilip, thank you for your question and purchase of Model:B36CL80ENS. Please reach out to our Customer Support Team at 1-800-944-2904 for help with your questions.

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionMy Bosch 500 Counter Depth French Doors Refrigerator only shows door open warning but no audible sound. How do you set for audible sound??

Asked 4 years ago by DKJ.

• A:Answer I get a beeping sound when door is left open but the volume is way too low. Can only hear it when standing close to it. How can the volume be increased?

  Answered 3 years ago by Anonymous

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Q: QuestionHello, how do I level the front AND back of the refrigerator. I have able to adjust the front feet however the back is not level.

Asked 5 years ago by Jay.

This question was asked about the related product: Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator - Black Stainless Steel

• A:Answer Hi Jay. Thank you for your question. Per the Installation Instructions for the Model #B36CT80SNB, only the front feet are adjustable: Rollers are located under the appliance for easy movement and alignment 1. Place the appliance vertically on a firm, level floor. 2. Using a wrench, screw down both of the front height-adjustable feet so that they touch the floor. 3. Compensate for floor unevenness with the front height-adjustable feet. Note: To align, use a level.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionCan my Bosch 800 series refrigerator lower the wheels. I see 2 screw foot in the front and the French door is slightly not balanced?

Asked 3 years ago by D.

This question was asked about the related product: Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator - Black Stainless Steel

• A:Answer Hi D, thanks for your question and interest in model B36CT80SNB. This appliance has adjustable feet. Here is how they should be adjusted in accordance with the installation instructions: 1. Using a wrench, screw down both height adjustable feet, so that they firmly touch the floor. 2. Adjust each separately, so that the appliance is also aligned and straight. 3. Use a level to confirm.

  Answered 3 years ago by BoschAppliancesUSA

  
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Q: QuestionHow do you install the Flex Bar and what is it for? No mention of it in the manual.

Asked 4 years ago by Nicki.

• A:Answer You are right! I just had a Bosch refrigerator delivered no where can I find flex bar or what it is for! Someone mentioned hooks? Where are they?? Sky hooks?? Help!!

  Answered 1 year ago by Anonymous

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Q: QuestionRegarding the Bosch B36CT80SNS. When the doors are open 90 degrees, are the door exteriors true flush with the sides of the refrigerator body or do they protrude?

Asked 5 years ago by Reiner.

• A:Answer Yes, door opens beyond the side.

  Answered 5 years ago by BoschloverVerified Purchase

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Q: QuestionHow do I get a reading of the current temperature for both fridge and freezer?

Asked 3 years ago by Bricho.

• A:Answer Hi Bricho, thank you for your question and interest in Model:B36CT80SNS. You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. This will give you the temperature status for both refrigerator and freezer. Here is the link to the User Guide for further information: https://files.bbystatic.com/sjCfJC4mEtGEcoJZ3oj3fg%3D%3D/USE%2BAND%2BCARE%2BGUIDE

  Answered 3 years ago by BoschAppliancesUSA

  
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Q: QuestionJust got this set up. I understand how to change the temperature in the freezer and fridge but is there a actual real time temperature reading and how do you see it?

Asked 5 years ago by bobby.

• A:Answer Hi bobby. Thank you for your question. Set the required temperature. When the appliance has been switched on, it may take several hours until the set temperatures have been reached. The temperature settings will show on the temperature display.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionWhat fitting do I need for the water line hook up? The guys that delivered it said it was "special " and that the push and the threaded fittings my plumber left were incorrect. So, SPECIFICALLY, what fitting do I need? Thanks

Asked 4 years ago by Anonymous.

• A:Answer Since I've been looking for an answer and Bosch manual is not very specific about it (just says 7/16-24 or smth like that on --highly unhelpful-- pictogram instructions (IKEA style, really?). I can confirm - for anybody who is in the same situation - it already has an 1/4 male compression fitting installed. As such all you need is a standard 1/4 female compression fitting, which is what standard ice maker line kits in US are using. In my case I installed a 1/4 quick connect - to 1/4 compression fitting to connect to existing R/O tubing.

  Answered 3 years ago by Anonymous

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Q: QuestionOther than the 2 feet at the front of the fridge is there any way to level it. Seems my floor is not so level. Looking to level it both side to side and front to back

Asked 5 years ago by Level.

• A:Answer There are no rear adjustable feet, only the two front.

  Answered 5 years ago by JohnVerified Purchase

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