Questions & Answers
- Model:
- SHP78CM5N
- |
- SKU:
- 6542977
Q: QuestionHi, what's the difference between this model and the SHX78B75UC model?
Asked by Model.
- A:Answer Hi, thanks for your question. Model SHX78B75UC has 7 cycles and options, a water softener, stainless steel toe kick and a bar handle. Model SHP78CM5N has 8 cycles, 6 options, and does not have a water softener. You can find a full list of specs on the Bosch website.
Answered by BoschAppliancesUSA
Q: QuestionHello, Curious to if the white on this BOSCH is gloss finish or matte finish?
Asked by BjM1.
- A:Answer Hi BJM, thanks for your question and interest in model # SHP78CM2N. Based on the technical specifications, this features an elegant lacquered white finish.
Answered by BoschAppliancesUSA

Q: QuestionDoes the black SS scratch easily?
Asked by Anonymous.
This question was asked about the related product: Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
- A:Answer No it does not scratch at all.
Answered by MarkJ
Q: QuestionWhat is the recommended detergent? We had an old Bosch and the service rep recommended Cascade powder mixed with Lemi Shine.
Asked by bhw999.
- A:Answer My literature recommended Finish.
Answered by NurseP
Q: Questionhttps://www.bestbuy.com/site/bosch-800-series-24--top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-and-crystaldry-42dba-stainless-steel/6542977.p?skuId=6542977 , is this dishwasher fingerprint resistant?
Asked by Lou.
- A:Answer Hi Lou, thanks for your question and interest in Bosch products. Yes, this dishwasher is fingerprint resistant. We hope this information helps and thank you again for considering Bosch.
Answered by BoschAppliancesUSA

Q: QuestionJust ordered and it says doesn’t come with power cord. Is that true? If so which one do I have to get?
Asked by NormJr.
This question was asked about the related product: Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
- A:Answer Hi NormJr, thanks for your question and choosing Bosch! This dishwasher includes a 3-prong power cord. If no outlet is available and a permanent wire connection is needed, the accessory power cord with junction box kit, model #SMZPCJB1UC, should be purchased separately for a hardwired installation. We hope this information helps!
Answered by BoschAppliancesUSA

Q: QuestionAs this item includes installation, how long after purchase can installation be delayed? The reason for asking this is that our new kitchen cabinets will be installed in about 2 months.
Asked by GFS.
- A:Answer Hi GFS, thanks for your question and interest in Bosch products! For assistance with installation-related inquiries, please contact The Best Buy Support Line at 888-237-8289. Thank you!
Answered by BoschAppliancesUSA

Q: QuestionI turned it on and there is a red flashing light by the time panel
Asked by Jh.
This question was asked about the related product: Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
- A:Answer Hi, We are sorry to hear of the issue you are experiencing with your dishwasher and we apologize for any inconvenience this may cause. To help resolve the issue, we recommend to first trying to reset the dishwasher. The instructions for how to reset the dishwasher can be found on page 21 of the Use and Care manual under the heading “Terminating the wash cycle”. Here is a link: https://media3.bsh-group.com/Documents/9001641987_B.pdf. If you have any other questions or concerns, please call our Customer Service team at 1-800-944-2904.
Answered by BoschAppliancesUSA
Q: QuestionDoes this feature autoair
Asked by Girish.
- A:Answer Yes my 800 does. It is a True Beast and quiet as a church mouse! We will never buy a dishwasher that is not Bosch ! Well worth the $
Answered by Anonymous
Q: Questiondoes TimeLight or info light project on floor AND show minutes remaining? if not what does it show?
Asked by Timer.
- A:Answer Hi, thanks for your question. It is the TimeLight® that shows the remaining time left of the cycle projected on the floor. Model SHP78CM5N has the InfoLight® which projects a light for approximately 10-20 minutes after the cycle has finished, letting you know it has completed.
Answered by BoschAppliancesUSA
Q: QuestionHow do I down load the app. I have my dishwasher
Asked by Anonymous.
- A:Answer Hi, thanks for your question. To load your app, you must first download it from the apple or google play store. If you are having with the connection to your appliances, our team would be happy to help troubleshoot this. Please email us at info.us@home-connect.com. Include your model number, device type and email address associated with your account. Thank you.
Answered by BoschAppliancesUSA
Q: QuestionDoes this unit require a hot water hookup
Asked by Anonymous.
- A:Answer Great question! Bosch dishwashers are designed to be hooked up to a hot water line. For optimal results, we recommend your home’s water heater be set to deliver water to the dishwasher at approximately 120°F (49°C). While there is an internal heating element to increase the temperature during the cycle, starting with hot water helps ensure the best cleaning and drying performance. Thank you for considering Bosch!
Answered by BoschAppliancesUSA
Q: QuestionIs there a rinse and hold cycle
Asked by Kitty.
- A:Answer Hi, thank you for your question. Yes, a rinse and hold cycle is available on all Bosch dishwashers. This is offered exclusively through the HomeConnect app. Thank you!
Answered by BoschAppliancesUSA
Q: QuestionCustomers complain of a fishy odor after a period of time. What causes this and how can it be prevented
Asked by CarolP.
- A:Answer Hi, thank you for your question. This may be the result of food buildup in the filter. We recommend cleaning the filter. If issues persist, you may run a machine cleaner, or cup of white vinegar in order to help abate the odor you are experiencing.
Answered by BoschAppliancesUSA
Q: QuestionDoes this dishwasher have a time light feature?
Asked by AnnaT.
- A:Answer Hi and thanks for your interest in the SHP78CM5N. Our dishwashers are so quiet we provide an InfoLight® for the SHP78CM5N that displays a white light in the pocket handle to signal that a cycle is running. It turns off once the dishes are done.
Answered by BoschAppliancesUSA
Q: QuestionDoes this have a warranty?
Asked by Georgia.
- A:Answer Hi, thanks for your question. Yes, all of our Bosch products have a standard 365 day warranty. You can view more information on the Bosch website or directly in the use and care manual of the appliance.
Answered by BoschAppliancesUSA
Q: QuestionDo you have a black stainless?
Asked by CJ.
- A:Answer Thank you for your interest in our products! If you prefer the Black Stainless Steel aesthetic for your kitchen, model SHP78CM4N is the equivalent you’re looking for. Both models feature our premium pocket handle design and the advanced cleaning technology of the 800 Series.
Answered by BoschAppliancesUSA
Q: QuestionHow often do you use a descaling agent?
Asked by Anonymous.
- A:Answer Hi, thanks for your question and interest in model # SHP78CM5N. We recommend descaling your dishwasher at least once a year to remove limescale and ensure optimal performance. For areas with hard water, or with frequent usage, it is recommended to descale every 3 to 6 months.
Answered by BoschAppliancesUSA
Q: QuestionI s the delicate cycle the same as the light wash cycle on olde4r models?
Asked by Ruthie.
- A:Answer Hi, thanks for your question and interest in model # SHP78CM5N. The "Delicate" cycle on the Bosch SHP78CM5N dishwasher is not explicitly described as equivalent to the "Light Wash" cycle from older models. However, the SHP78CM5N offers a variety of cycles, including specialized options for different cleaning needs. For more precise usage and cycle details, please refer to the Use and Care manual.
Answered by BoschAppliancesUSA
Q: QuestionIs the Bosh 800 available in panel ready
Asked by Mack.
- A:Answer Hi, thanks for your question. While this model is not panel ready, we do have one 24" 800 series custom panel model, which is SHV78DM3N.
Answered by BoschAppliancesUSA
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