“When trying to use capsule brew both Heating and Brewing led indicator blinks three times and then nothing happens. What is wrong?”

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• Machine does not like amount of water in reservoir. Remove some water and try again. I use a measuring spoon and try each time i remove some.

  Answered by Venger 5 years ago

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• Hello, thanks for reaching out. Please make sure that you have put water in the tank when the pods are being used. If they do have water, can you show us a video exactly what they are doing and seeing?. Please contact us at 1 866-832.4843 or email us at [email protected] and we will be happy to help. Have a nice day. The Brim Team.

  Answered by Brim Consumer Care 6 years ago

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