Brim - Triple Brew 12-Cup Coffee Maker - Stainless Steel/Black

I love the pot and single cup brew in one unit, and the temp and strength controls. However, there's a sporadic issue with the single cup brewer. The control lights flash and you cannot brew a cup. It will also pop the top off during the brew once in awhile. I did some reading from the Brim website and other websites, and learned that the problem is common. I was going to return it. In fact, I contacted Brim, but was on hold with horrible taped music for nearly 30 minutes before hung up. I completed the return authorization with Best Buy, which was SIMPLE and QUICK. However, it started working again and I let my lazy side take over and just kept it.

When people testify how thin and fragile the glass of the carafe is, BELIEVE IT!! I read it and took a chance because the price was so good. I was super careful, having read reviews about the glass. As soon as I started filling it with water to clean the unit, the glass immediately cracked at the handle! Never brewed my first cup. So very disappointed.

First of all, I read the reviews only after purchasing as a Deal of the Day for $70. So far I havent had the issues others have had. I also purchased the extended warranty as these have come in handy for many things I've bought. If something is wrong just return to the store and pickup a new one. Secondly, I'm really enjoying the taste of my fresh ground that I brew. Havent had any messes and the single serve holds up very well too. I just bought this to replace my $180 Keurig and Mr. Coffee carafe pot. So far I'm impressed.

This coffee maker is awesome. I really loved it. But man can a company ruin something for you. I got this about a month ago. I went to scrub the carafe today and took the lid off. Well, the way the handle is attached directly to the thin thin thiiiiin glass, it cracked right off. That was bad but customer service is a joke. I called customer service in Canada but got India and a woman who I literally could not understand(and man did I try)...I think she told me to look online because they didn't sell any parts. So I looked online and there was not a single replacement carafe for this coffeemaker....ANYWHERE!!. I emailed them and probably the same woman responded saying "we do not have this carafe but we may in 3-4 months". Huh? ?? So the huge coffee making part of this is completely useless and now I will have to get a coffeemaker from a real company. Too bad since it actually did a great job....but if you need the simplest of things and a company just dismisses you...well...I suggest you spend your money elsewhere.

I bought this to replace my girlfriend's old coffee pot. I was a little concerned how difficult it was going to be for her to use since she likes things simple & doesn't have a lot of time to sit & read a manual. We have been using this for a few weeks now and she is loving it! I myself did take the time to read the manual and am still a little confused on how to tell if the timer is set correctly to brew or how long the pot warmer stays on. I may re read the manual again.

So a couple of years ago we switched to a French Press, after reading about the health benefits of drinking coffee with a filter we switched to a pour over. That is for the birds, if I had 20 minutes to make coffee I would not need it to help wake up as I would apparently live a life of luxury. (where someone else would have made it for me). So we switched to this brewer. The good: its flexible in that it can brew a pot or a cup. The coffee tastes good. Its easy to clean. What to be prepared for: its not the size of your old coffee maker. It will take up more room. The bad? When the pot is on the warm setting (it has a low, medium, and high) even on the high setting I think it could be warmer. The original price was steep, we got it as a deal of the day and when priced around 90.00 is a great buy. That was the only reason I took off one star.

We bought this without doing our research first. We were truly happy at the time of purchase until the first time we used it. There's a lot of flaws in the actual design. The water pour spout is tricky pouring water into, due to the small opening, causing water to spill everywhere. It seemed to take a long time to actually brew 12 cups (15-20 minutes), it leaked water on the back side, causing a puddle of water underneath the maker. When you poured a cup of coffee the carafe leaked out and made a mess all over the counter. The single serve side worked well, except after the cup was done brewing would drip continuously. We actually returned it with no questions asked and we will definitely do our research before buying another coffee pot in the future. Highly disappointed in this product and most definitely wouldn't recommend it.

A little bit pricey. Bought on deal of the day. The plastic parts should be upgraded.