Questions & Answers

Q: QuestionHow is this printer connected to a computer?

• A:Answer This printer can connect wirelessly or via a USB cable.

Q: QuestionWhat is the maximum print speed of this printer?

• A:Answer This printer can print up to 31 ISO pages per minute.

Q: QuestionDoes this printer offer duplex printing?

• A:Answer Yes, this model offers automatic two-sided printing.

Q: QuestionCan this printer scan documents?

• A:Answer Yes, this is an all-in-one printer that can also scan, copy, and fax.

Q: QuestionIs this a Laser Printer? The description says “Laser Quality”.

Asked 1 year ago by LadyNelson88.

• A:Answer The Brother MFCL3780CDW is a Color Laser LED printer which is a type of computer printer similar to a laser printer. The difference between the two print technologies lies in how the drum is illuminated in order to create the text and images on the paper. Laser printers use a complex system of lenses and mirrors to print. All these moving parts must maintain very precise timing and alignment to create a single dot at a time across the imaging drum. LED printers use a stationary array of LEDs to create an entire line of dots across the drum at the same time.​​​​​​​

  Answered 1 year ago by Brother

  
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Q: QuestionRegarding purchase of a Brother - MFC-L3780CDW Wireless Digital Color All-in-One Printer with Laser Quality Output and Refresh Subscription Eligibility - White Does this printer come with all 4 Toner Cartridges included ? Please advise

Asked 1 year ago by gamboolman.

• A:Answer The Brother MFCL3780CDW comes with, Starter Black Toner Cartridge (2,300 pages‡), Starter Cyan, Magenta, Yellow Toner Cartridges (1,200 pages‡), DR229CL Drum Unit (20,000 pages‡), WT229CL Waste Toner Box (50,000 pages‡), BU229CL Belt Unit (50,000 pages‡), AC Power Cord, Telephone Line Cord, Product Safety Guide, Reference Guide, Warranty Card, Quick Setup Guide. Thank you for being a Brother customer.

  Answered 1 year ago by Brother

  
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Q: QuestionCan this printer print on photo paper?

Asked 2 years ago by Anonymous.

• A:Answer Yes, the Brother MFCL3780CDW is able to print photo paper from the Multi-Purpose Tray (MP tray) only.

  Answered 2 years ago by Brother

  
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Q: Questionwhat is the return policy? What is meant by subscription service? do you need to pay a monthly fee based on your printing? Is it a USB 3? Does it scan to a USB device? Does it read/print from a USB device? Thankks

Asked 1 year ago by IhabF.

• A:Answer Products purchased from Brother-USA may be returned for credit within 30 days of purchase provided that the product is "Defective Out of the Box" and is returned in the original box with all original packing materials including Universal Product Code (UPC), manuals, and all accessories enclosed in that carton and packing slip properly packed. Brother reserves the right to charge a 15% restocking fee if any of the original materials are missing. With a Refresh EZ Print Subscription, you get a great deal: • Convenience: Enjoy Brother ink or toner delivered exactly when you need it, so you never run out • Savings: Save up to 50% on ink or toner.* • Variety of Plans: Select one that best fits your printing needs. Plans are based on the number of pages you print. • No commitment! You can cancel or change your plan at any time - there are no long-term contracts. Subscribe & Save; Save up to 50%: Based on monthly subscription cost in U.S. for Mono Laser Power Plan vs. average cost per page of eligible like standard capacity cartridges. Your machine can be connected to a computer using a type A/B USB 2.0 cable as pictured. The Brother machine has a Standard-B USB port. Your Brother MFCL3780CDW can be connected to a computer using a type A/B USB 2.0 cable as pictured. The Brother machine has a Standard-B USB port. You can connect the Brother MFCL3780CDW to any computer Windows or Mac with a USB Cable. Below are links that will give more information on your request. Refresh EZ Print Subscription: Learn more today: https://www.brotherusa.com/supplies/subscriptioninfo?utm_source=Customer+Service&utm_med ium=Support+Call&utm_campaign=2022_Everg reen_Refresh USB cable specifications: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32403150003/workspaceContext/workspace/processedPrint/Answer/51249 Return Policy: https://www.brother-usa.com/return-policy

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  Answered 1 year ago by Brother

  
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Q: QuestionWhat is 4-Month Refresh Subscription Trial I

Asked 2 years ago by Farid.

• A:Answer 4-Month Refresh Subscription is a way to handle your printing needs directly through Brother: they offer a monthly subscription and will provide you the toner/ink you need. You don't need to enroll in the Refresh Subscription, it is opt out and you can then purchase ink when your need arises.

  Answered 2 years ago by BostonBru

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Q: QuestionCan this printer print on cardstock, and if so, up to what weight of cardstock?

Asked 1 year ago by levy.

• A:Answer We have one of these printers and had disappointing results with cardstock and labels until we found the paper/media-type setting in the printer preferences. Before, the toner would not be fused to the paper and there would be rollover echoes on the output. Once we changed the printer settings in the print dialog to say "thick paper" as the media type, light cardstock (probably 65 weight) went through and the toner was properly fused. The Brother people may well be right that thicker cardstock does not work. I have some that I will try someday. And, to be safe, we used the MP tray and opened the back of the printer and clicked down the grey levers so we would have a straight paper path.

  Answered 2 months ago by jmcgnh

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Q: QuestionWill this printer integrate the paper sizes during printing? Such as loan documents, will it print Letter and then Legal in the order of the document?

Asked 1 year ago by LadyNelson88.

• A:Answer Yes, The Brother MFCL3780CDW can be configured to print documents with mixed paper sizes.

  Answered 1 year ago by Brother

  
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Q: QuestionWill this printer print if one of the colors is low or out?

Asked 2 years ago by Blue.

• A:Answer Yes the Brother MFCL3780CDW does support printing black if one or more colors are empty.

  Answered 2 years ago by Brother

  
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Q: QuestionWill this collate copies, meaning if I need to make 6 copies of a 10 page booklet (double sided), will it print each of the booklets as the original or will I need to put them together?

Asked 1 year ago by PotentialCustomer.

• A:Answer Yes the Brother MFCL3780CDW is able to sort the copies.

  Answered 1 year ago by Brother

  
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Q: QuestionAre the scans searchable? Are they PDF's?

Asked 2 years ago by mb.

• A:Answer Yes the Brother MFCL3780CDW does support scanning documents as searchable PDFs.

  Answered 2 years ago by Brother

  
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Q: QuestionCan you confirm if the toners that come with this can be used without signing up for the subscription plan or would another set of "non subscription" toners need to be purchased?

Asked 1 year ago by shopperx.

• A:Answer Yes, you can use the Brother MFCL3780CDW with out signing up for the subscription program. The Brother MFCL3780CDW comes with "non subscription" toners. The Brother MFCL3780CDW comes with Starter Black Toner Cartridge (2,300 pages‡), Starter Cyan, Magenta, Yellow Toner Cartridges (1,200 pages‡).

  Answered 1 year ago by Brother

  
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Q: QuestionWhat are the accurate dimensions of this printer? The specs say around 18x18 in width and depth, but the specs in the images say 18x16. Also, what's the actual height? Thanks!

Asked 2 months ago by Bookmaker.

• A:Answer The Brother MFCL3780CDW Unit Dimensions are: W 16.1" x D 18.2" x H 15.8"

  Answered 2 months ago by Brother

  
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Q: QuestionCan this unit print on 11x17 paper

Asked 10 months ago by Anonymous.

• A:Answer No

  Answered 8 months ago by VICKIDVerified Purchase

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Q: QuestionDoes this printer do multiple side scanning?

Asked 1 year ago by Moe.

• A:Answer Yes, the Brother MFCL3780CDW does support duplex scanning.

  Answered 1 year ago by Brother

  
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Q: QuestionDoes this printer pair well with Apple? Is it quiet? I have an HP that’s merely okay and it sounds like a truck. I’ll pay more for clearer type and graphics and quiet output. Thank you

Asked 1 year ago by Anonymous.

• A:Answer The unit works great with AirPrint and is no louder than most laser printers.

  Answered 1 year ago by TommyPCVerified Purchase

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