Questions & Answers

Name: C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
Brand: C by GE
SKU: 6289102
Price: 24.99 USD
Rating: 4.3 (1790 reviews)

C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only

Model:: 93096312; |
SKU:: 6289102

User rating, 4.3 out of 5 stars with 1790 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 21-40 of 142 questions

Ask a Question

QuestionI received package yesterday, and I connected the google home and smart bulb. I tried to turn on the light with google home, but It doesn’t work at all. I tried to reset and reconnect the bulb. I followed instructions to reset the bulb, but doesn’t work.
Asked 6 years ago by Jay.
- Answer Hi there! If the light turns on at the switch, but not via the Google Home app or Google Voice Assistant, this means your Google Home device most likely dropped the connection to the bulb. The bulb will need to be reset in order for it to be paired again to your Google Home device. The reset process is 8 seconds on, 2 seconds off (repeat 5x or more until you see the bulb flash.) If you are unable to reset the bulb, please make sure you're not using a three-way lamp to reset the bulb and that you are not counting too slow or too fast. Feel free to contact our Support at 1-844-302-2943 if you are still unable to reset them. We will be happy to reset it with you over the phone. - C by GE Customer Support
  Answered 6 years ago by Cync Support
  Answer this question
Questioncan i control this bulb with my android phone. I have the Google Home app, and Google assistant on my phone
Asked 6 years ago by Fred.
- Answer Yes you may control the light bulbs with your Google home app. Turn the light on and Google home will automatically detect the bulb then setup.
  Answered 6 years ago by Lindsey
  Answer this question
QuestionShould I buy anything else to use these lights or just buy them and just put them on the ceiling?
Asked 6 years ago by Mo.
- Answer Hi Mo. This all depends on what level of control you want to have over the lights. These are bluetooth enabled bulbs and to take advantage of the bluetooth control, you will need an app that can interface with the bulbs. If you only want to control these from an app when you are at home, then the bulbs along with our C by GE app is all you need to do this. If you wish to use voice control with Google Assistant, then you need the bulbs, an official Goggle Home Smart Speaker, and the Google Home app. If you wish the use the bulbs with Amazon Alexa or Apple HomeKit, you will need our C-Reach smart bridge to use for this. So there are several options based on your preferences. I recommend calling our support team and telling us more about how you would like use the bulbs, and we can help make the best choice based on your needs. Please contact us at C by GE Customer Service Hotline 1(844) 30-CbyGE (844-302-2943) [email protected] Live Chat (www.cbyge.com).
  Answered 6 years ago by Cync Support
  Answer this question
QuestionHello, these lights could be used at 220V? Thanks!
Asked 6 years ago by Matias.
- Answer Hi Matias, Our products are currently only for sale in U.S. and Canada markets, so they follow the U.S. standard which is 120v. - C by GE Customer Support
  Answered 6 years ago by Cync Support
  Answer this question
QuestionDo thesebulbs work in a mobile home enclosed light fixtures
Asked 6 years ago by Donna.
- Answer These bulbs are not meant to be used in fully enclosed fixtures like a glass globe over the bulb. A C-Start switch would be a better option for this.
  Answered 6 years ago by Smarterthanyou
  Answer this question
QuestionI have a JBL link view with google assistant. I am trying to use the google home app to connect the C by Ge smart bulb. Having a hard time connecting the two.
Asked 6 years ago by Marie.
- Answer I had to make sure I was in the same room pretty close the first time then you can move them , maybe this will help
  Answered 6 years ago by justmadj
  Answer this question
QuestionWill the by C by GE - C-Life A19 Bluetooth Smart LED Bulb (2-Pack) - White work with Alexa without a bridge or hub?
Asked 6 years ago by RandomGuy.
- Answer Hello, RandomGuy. For the C by GE bulbs to function with Alexa, a C-Reach is needed to set up the connection. Thank you. GE Lighting Customer Service
  Answered 6 years ago by Cync Support
  Answer this question
QuestionDo these lightbulbs burnout and have to be replaced? And if they do, how long do they last
Asked 6 years ago by Roman.
- Answer I have had since November 2018 and they have not burned out yet
  Answered 6 years ago by jmharve2
  Answer this question
QuestionDo these C-smart light bulbs come higher than 60 watts? Some of my rooms need 100 watts or equivalent.
Asked 6 years ago by Lin.
- Answer Hello, Lin. The C by GE bulbs are not available in a 100-watt equivalency. There are more options like this being worked for future release. Thank you. GE Lighting Customer Service
  Answered 6 years ago by Cync Support
  Answer this question
QuestionWhat will they come up on on bluetooth?
Asked 2 years ago by Tony.
Answer This Question
QuestionWould I use this bulbs with Google and Alexa App at the same time? I have Google mini in one room and Echo Dot in other room. Thanks.
Asked 4 years ago by Hat39.
Answer This Question
QuestionCan you use more then 6 c by ge smart blubs on alexa . I keep reading I can't only use 6 blubs with google
Asked 4 years ago by Paul.
- Answer Yes, I have 6alone in one room
  Answered 4 years ago by Leon
  Answer this question
QuestionI see most of the conversations are about Google Home, so What exactly do I need for these bulbs to work with Amazon Alexa?
Asked 4 years ago by PerfectLady.
- Answer You need a bridge that must be bought separately
  Answered 4 years ago by teddku
  Answer this question
QuestionCan these be programmed to remain off for a scheduled time even if the light switch is physically turned on.
Asked 4 years ago by Aeden.
- Answer Yes these can be programmed in alexa or Google home or c by ge app to remain off until you schedule it to turn on or you slide the indicated light to on in the apps. I have mine scheduled to come on every Sunday at 9pm and it does so as long as you leave the light switch on the wall in the on position. You do need a c-reach smart bridge to connect light to app & phone. You can get a C-reach plug in that has the bridge integrated into it, it's easiest. Hope this helps you.
  Answered 4 years ago by FishingMomma
  Answer this question
QuestionIf the bulbs are turned off with the app, will it come on when you turn the switch off and then back on? For instance I turned it off with the app and wife needs to turn the light on. Will it come back on with switch even though it turned off with app?
Asked 4 years ago by Jumpinghulp.
- Answer If you turn the main switch off nothing else you do can turn it on. But if the main switch is turned on, you can turn the lights on and off from the app or with your google home.you can also schedule times you want the light on or off with your google home. For example, part of my morning routine is for google home to turn the light on and play the news .
  Answered 4 years ago by Soldier
  Answer this question
QuestionHello, I have three questions: 1) Can I adjust the temperature of the light? (note: I'm asking about temperature, not brightness) 2) Can I put this bulb in an enclosed fixture? 3) How easy or difficult is it to operate these lights w/ Apple HomeKit?
Asked 4 years ago by AN.
- Answer 1) No you can not adjust temperature of the light. 2) Yes you can put in enclosed fixtures. 3) No they will not work with Apple home kit, you need Philips Hue White and Color Ambiance A19 Bulb Starter Kit (Hub and 4 bulbs) or any Lifx bulbs.
  Answered 4 years ago by FishingMomma
  Answer this question
QuestionWhat's the difference and requirements for Bluetooth Smart Bulb versus Direct Connect Smart Bulb? Do you need mesh routers for the WI FI?
Asked 4 years ago by Cathy.
- Answer Hey Cathy, thank you for reaching out to us. The difference between the two would be the range bluetooth only has a certain range where as the direct connect lights link up to your wifi network on the 2.4ghz frequency band. You do not need a mesh router to use them and mesh routers can cause conflicts if broadcasting 5g signal this can easily be disabled momentarily though and turned back on once the devices are paired to the 2.4ghz frequency. If you have any more questions we can also be reached at 1-844-302-2943. - C by GE Support
  Answered 4 years ago by Cync Support
  Answer this question
QuestionWhat is the brightness equivalent to? 60 watts, 90 watts or whatever. I find 60 watts useless.
Asked 4 years ago by Donny.
- Answer Hi Sadonli. The A19LED bulbs have a wattage equivalent to 60 watts.
  Answered 4 years ago by Cync Support
  Answer this question
QuestionWill these work with the myTouchSmart app?
Asked 4 years ago by MURESAN.
- Answer Hey Edison. Currently, we are not compatible with myTouchSmart App.
  Answered 4 years ago by Cync Support
  Answer this question
Questioncan this be used with a Wink Hub
Asked 4 years ago by Huang.
- Answer Hi LiHongZhi thanks for reaching out to us unfortunately our bulbs are not currently compatible with the Wink Hub. if you need more clarification or questions with regards to this please give us a call or email at (1-844-302-2943) or [email protected] if you need more clarification or questions with regards to this.
  Answered 4 years ago by Cync Support
  Answer this question

Showing 21-40 of 142 questions

previous Page
1
2
3
4
5
6
More Pages available
next Page

Questions & Answers

C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only

Q: QuestionI received package yesterday, and I connected the google home and smart bulb. I tried to turn on the light with google home, but It doesn’t work at all. I tried to reset and reconnect the bulb. I followed instructions to reset the bulb, but doesn’t work.

Q: Questioncan i control this bulb with my android phone. I have the Google Home app, and Google assistant on my phone

Q: QuestionShould I buy anything else to use these lights or just buy them and just put them on the ceiling?

Q: QuestionHello, these lights could be used at 220V? Thanks!

Q: QuestionDo thesebulbs work in a mobile home enclosed light fixtures

Q: QuestionI have a JBL link view with google assistant. I am trying to use the google home app to connect the C by Ge smart bulb. Having a hard time connecting the two.

Q: QuestionWill the by C by GE - C-Life A19 Bluetooth Smart LED Bulb (2-Pack) - White work with Alexa without a bridge or hub?

Q: QuestionDo these lightbulbs burnout and have to be replaced? And if they do, how long do they last

Q: QuestionDo these C-smart light bulbs come higher than 60 watts? Some of my rooms need 100 watts or equivalent.

Q: QuestionWhat will they come up on on bluetooth?

Q: QuestionWould I use this bulbs with Google and Alexa App at the same time? I have Google mini in one room and Echo Dot in other room. Thanks.

Q: QuestionCan you use more then 6 c by ge smart blubs on alexa . I keep reading I can't only use 6 blubs with google

Q: QuestionI see most of the conversations are about Google Home, so What exactly do I need for these bulbs to work with Amazon Alexa?

Q: QuestionCan these be programmed to remain off for a scheduled time even if the light switch is physically turned on.

Q: QuestionIf the bulbs are turned off with the app, will it come on when you turn the switch off and then back on? For instance I turned it off with the app and wife needs to turn the light on. Will it come back on with switch even though it turned off with app?

Q: QuestionHello, I have three questions: 1) Can I adjust the temperature of the light? (note: I'm asking about temperature, not brightness) 2) Can I put this bulb in an enclosed fixture? 3) How easy or difficult is it to operate these lights w/ Apple HomeKit?

Q: QuestionWhat's the difference and requirements for Bluetooth Smart Bulb versus Direct Connect Smart Bulb? Do you need mesh routers for the WI FI?

Q: QuestionWhat is the brightness equivalent to? 60 watts, 90 watts or whatever. I find 60 watts useless.

Q: QuestionWill these work with the myTouchSmart app?

Q: Questioncan this be used with a Wink Hub

QuestionI received package yesterday, and I connected the google home and smart bulb. I tried to turn on the light with google home, but It doesn’t work at all. I tried to reset and reconnect the bulb. I followed instructions to reset the bulb, but doesn’t work.

Questioncan i control this bulb with my android phone. I have the Google Home app, and Google assistant on my phone

QuestionShould I buy anything else to use these lights or just buy them and just put them on the ceiling?

QuestionHello, these lights could be used at 220V? Thanks!

QuestionDo thesebulbs work in a mobile home enclosed light fixtures

QuestionI have a JBL link view with google assistant. I am trying to use the google home app to connect the C by Ge smart bulb. Having a hard time connecting the two.

QuestionWill the by C by GE - C-Life A19 Bluetooth Smart LED Bulb (2-Pack) - White work with Alexa without a bridge or hub?

QuestionDo these lightbulbs burnout and have to be replaced? And if they do, how long do they last

QuestionDo these C-smart light bulbs come higher than 60 watts? Some of my rooms need 100 watts or equivalent.

QuestionWhat will they come up on on bluetooth?

QuestionWould I use this bulbs with Google and Alexa App at the same time? I have Google mini in one room and Echo Dot in other room. Thanks.

QuestionCan you use more then 6 c by ge smart blubs on alexa . I keep reading I can't only use 6 blubs with google

QuestionI see most of the conversations are about Google Home, so What exactly do I need for these bulbs to work with Amazon Alexa?

QuestionCan these be programmed to remain off for a scheduled time even if the light switch is physically turned on.

QuestionIf the bulbs are turned off with the app, will it come on when you turn the switch off and then back on? For instance I turned it off with the app and wife needs to turn the light on. Will it come back on with switch even though it turned off with app?

QuestionHello, I have three questions: 1) Can I adjust the temperature of the light? (note: I'm asking about temperature, not brightness) 2) Can I put this bulb in an enclosed fixture? 3) How easy or difficult is it to operate these lights w/ Apple HomeKit?

QuestionWhat's the difference and requirements for Bluetooth Smart Bulb versus Direct Connect Smart Bulb? Do you need mesh routers for the WI FI?

QuestionWhat is the brightness equivalent to? 60 watts, 90 watts or whatever. I find 60 watts useless.

QuestionWill these work with the myTouchSmart app?

Questioncan this be used with a Wink Hub