Questions & Answers

Q: QuestionWhat is the capacity of each oven?

• A:Answer Both the upper and lower ovens have a capacity of 4.3 cubic feet.

Q: QuestionCan I control the oven temperature remotely?

• A:Answer Yes, you can conveniently preheat or change oven temperatures remotely using the Cafe Appliances Kitchen app.

Q: QuestionHow do I clean up spills inside the oven?

• A:Answer This oven offers both a steam clean option for small spills and a self-clean cycle for larger messes.

Q: QuestionDoes this Cafe oven have a Sabbath mode?

• A:Answer Yes, this oven offers a Sabbath mode setting that safely maintains a temperature for an extended time to comply with kosher cooking practices.

Q: QuestionWhat is the total wattage of this Cafe double wall oven?

• A:Answer The total wattage for this double wall oven is 7200 watts.

Q: QuestionWhats the typical length of time it takes for the oven to heat to 400? I have a Ge profile now and it takes about 18 minutes to heat up.

Asked 4 years ago by Dsams.

• A:Answer Not sure but it’s quite slow heating up We saw others said that before we bought it and it’s true But otherwise we are very happy with it

  Answered 4 years ago by JoelVerified Purchase

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Q: QuestionIs there the French door style available on the 27" Double oven? Also, can the handles be customized as with the 30" version?

Asked 3 years ago by Zappy.

• A:Answer Thank you for reaching out to us! Unfortunately, there is not a French door style available for this model; however, the handles with the 30” version can be customized. We hope this helps and if you have any additional questions, please know that you can always connect with us on social media. Best regards – Matthew@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionI am trying to replace a GE Profile oven PK956SMSS. Concerned about depth. Would this fit? Here are current specs: https://www.geappliances.com/appliance/GE-Profile-27-Built-In-Convection-Thermal-Wall-Oven-PK956SMSS

Asked 1 year ago by erat.

• A:Answer This model would fit in the same space as your current unit as long as the area can accommodate the depth difference. We recommend you review the "2 A Cutout For Single Ovens In Wall Cabinet" section on pg. 2 of the Installation Instructions.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionOk saw on here like other Chap No recipe option on 27" model but has same features as 30" so can recipe option be added in software upgrade since this is connected appliance? Or least a smaller list of the most Popular recipes??

Asked 4 years ago by Stormleadr.

• A:Answer Hi Stormleadr- We appreciate your question and will be happy to help. We can understand that you'd like to have the option for recipes on the 27" model however, there is no way to get this feature added to the menu. Now you do have the option to use the Smart HQ app and if you have the oven connected you can access recipes via the app. We hope this is helpful! Thank you for your question. Joyce@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWhat is the recommended amp and volt for the electic circuit?

Asked 1 year ago by Mark.

• A:Answer This units requires a 240V KW rating and a dedicated 30 amp circuit breaker.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionIs there an air fry option on this double oven?

Asked 4 years ago by Dianne303.

• A:Answer Hi, Thanks for the question! We appreciate your interest in Cafe Appliances and we'd like to help. We found that there is not an air fry option available on this Built-In Double Wall Oven. We apologize for any inconveniences this may cause. Take care. -Sylvia@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionDoes steam cleaning require a water hookup?

Asked 5 years ago by SteveCT.

• A:Answer Hello SteveCT - Thank you for your question; we are happy to help! The steam clean cycle does not require a water connection. You just pour 1 cup of water in the center of the oven floor before you start the cycle. We are glad you checked! Olga@Cafe

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionHow do you get Recipe to show up on the LCD screen like in the add? Convection, Bake, More, Precision show up but no recipe

Asked 5 years ago by marcus.

• A:Answer Hi Marcus - Thanks for reaching out to us! Recipes/Precision Cooking is available on 30" Double Wall Oven models only. A website correction request will be sent to BestBuy. We apologize for any inconvenience this has caused. Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by Cafe Appliances

  
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