Questions & Answers

Q: QuestionDoes this Cafe oven have a self-cleaning feature?

• A:Answer Yes, this oven offers both a steam clean option for smaller messes and a self-clean cycle for larger ones.

Q: QuestionWhat is the oven capacity of this model?

• A:Answer This Cafe oven has a capacity of 5 cubic feet.

Q: QuestionCan I control the oven temperature remotely?

• A:Answer Yes, you can preheat the oven or change the temperature remotely using the Cafe Appliances Kitchen app.

Q: QuestionDoes this oven have air fry capability?

• A:Answer Yes, this oven includes an Air Fry feature that allows you to enjoy crispier foods using less oil.

Q: QuestionWhat type of convection technology does this oven use?

• A:Answer This Cafe oven utilizes a top-down true convection system for even cooking.

Q: QuestionCan this oven be installed under a counter? Not under a cooktop, just under a counter (the same way a dishwasher would traditionally be installed).

Asked 3 years ago by MyNameIs.

• A:Answer Hey there, Thanks for asking about this awesome oven. Yes, you can install it under a counter without a cooktop. Let us know if you have any additional questions. Have a great day! Mike@Cafe

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionWill this oven pair well, sight-wise, with the Cafe Microwave model number CWB713P2NS1? Thanks!

Asked 3 years ago by Colette.

• A:Answer That is the exact setup I have now it’s hardly noticeable the oven has glass and then above stainless . I have asked people and cant even tell. I have no problem with it.

  Answered 3 years ago by OledVerified Purchase

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Q: QuestionCan this oven be installed under an Bosch electric cooktop? That is the setup I have now with my 25 year old Dacor oven.

Asked 2 months ago by Chris.

Q: QuestionDoes the oven have a slow cook option?

Asked 6 months ago by Jane.

Q: QuestionCan I install this oven below a gas cooktop?

Asked 8 months ago by Db.

Q: QuestionAre the grates stainless steel?

Asked 11 months ago by Vicente.

• A:Answer They are made of heavy-gauge steel, electronically welded, and porcelain enamel coated (black in color). They can be left in the oven during self-clean. Thanks for checking with us. Joyce@CafeAppliances

  Answered 11 months ago by Cafe Appliances

  
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Q: QuestionDoes it come with trim kit and would it fit under a Viking microwave

Asked 1 year ago by Rick.

• A:Answer The CTS70DM2NS5 does not come with a trim kit. There is not a designed trim kit for this unit. This model can be installed under a microwave. We recommend you review the clearance requirements on pg. 4 of the Installation Instructions. -Don@Café

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionIs this a hard wire appliance?

Asked 1 year ago by FirstTimerInstaller.

• A:Answer Yes, this oven will need to be hardwired for the electrical connection. We recommend you have the electrical wiring and hookup of your appliance connected by a qualified electrician. After installation, have the electrician show you how to disconnect power from the appliance.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionI currently have WhirlpoolGBS309, Will the Cafe - 30 Platinum wall oven fit in this space.

Asked 1 year ago by Richard.

• A:Answer As they are both 30” width single wall ovens with similar dimensions, this Café model would make a great replacement. However, we recommend measuring your space to ensure that it meets the cutout dimension requirements as follows; 28-5/8” width x 27-5/16” height x 23-1/2” depth. For more information, check out the Installation Instructions which can be viewed at the bottom of the Features tab on the CTS70DM2NS5 Best Buy product page.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionWhat is your policy on open box ?

Asked 2 years ago by Jen.

• A:Answer Hey there - To better answer your question, we recommend reaching out to BestBuy by calling your local store or contacting their Customer Service through their website. We hope this helps. Take care. Julia@Cafe

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionDoes the CTS70DM2NS5 include an air fryer?

Asked 3 years ago by Tam.

• A:Answer Yes it sure does

  Answered 3 years ago by OledVerified Purchase

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Q: QuestionDoes this oven have a soft close door?

Asked 4 years ago by BMom1.

• A:Answer Not sure was soft close means but this one does not hang at all absolutely perfect

  Answered 3 years ago by OledVerified Purchase

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Q: QuestionCan the door hinges on model CTS70DM2NS5 be replaced with the soft open/close hinges from model CTS90DM2NS5 ?

Asked 4 years ago by OldFella.

• A:Answer Hello- Thank you for your interest in our beautiful Convection ovens. The hinges aren't listed as cross compatible. They may fit, but we can't recommend changing them out because this would be considered modifying the appliance and that could void your warranty. If you have any additional questions, please let us know. We are here to help! Joyce@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWhy does Best Buy show incorrect in store availability and delivery estimate dates?

Asked 4 years ago by Justin.