Questions & Answers

Q: QuestionDoes this camera have a touch screen?

• A:Answer Yes, the Canon EOS R6 Mark II features a 3.0-inch, 1.62 million dot Clear View LCD II Vari-angle Touchscreen LCD.

Q: QuestionWhat is the maximum frame rate for video recording on this camera?

• A:Answer The Canon EOS R6 Mark II can record videos at a maximum frame rate of up to 60 fps.

Q: QuestionDoes the Canon EOS R6 Mark II have in-body image stabilization?

• A:Answer Yes, it features in-body image stabilization, offering up to 8 stops of shake correction when combined with the optical image stabilization of compatible Canon RF lenses.

Q: QuestionWhat type of autofocus system does this camera use?

• A:Answer This camera utilizes the Dual Pixel CMOS AF II system, which covers approximately 100% x 100% of the picture area and divides the image into up to 1,053 automatically selected AF zones during Whole Area AF.

Q: QuestionCan I use this camera for live streaming?

• A:Answer Yes, the camera is UVC/UAC compatible, allowing it to be used as a webcam for live streaming in Full HD without the need for additional computer software.

Q: QuestionAny idea on the ship date? Purchased Jan 5.

Asked 2 years ago by Phil.

• A:Answer No idea. I ordered mine at beginning of December and still waiting. I called several times Bestbuy and nobody knows anything.

  Answered 2 years ago by Anonymous

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Q: QuestionI have a Canon EOS 5D Mark IV (a DSRL, not a mirrorless). Is it worth moving to this camera? What would be the advantages, if any?

Asked 1 year ago by Sguandal.

• A:Answer I have recently shifted from a dslr. I love my r6 mii. I feel i can shoot fast now, thanks to the quick Autofocus. And recording a video is smooth. If this fits in your budget I'd prefer to make the switch.

  Answered 1 year ago by KrishVerified Purchase

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Q: QuestionWill Tamron lenses work on this body?

Asked 6 months ago by Andie.

• A:Answer Yes, it’s compatible

  Answered 5 months ago by ACpicsVerified Purchase

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Q: QuestionIf I preorder the camera today, when will it get to me?

Asked 3 years ago by kyannluv.

• A:Answer Best Buy will notify you when they ship it. You are not going to get a better answer than that.

  Answered 3 years ago by FreeTruth

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Q: QuestionQ: Question: Are the lenses for my Canon EOS 5D Mark IV (a DSLR, not a mirrorless) compatible with the Canon EOS R6 Mirrorless Camera?

Asked 3 months ago by Cohew.

• A:Answer You need a converter for your lenses

  Answered 3 months ago by Anonymous

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Q: QuestionDoes this camera body come with a battery, charger, strap, etc?

Asked 1 year ago by Ash17.

• A:Answer Yes, it comes with a battery, charger, strap, and body cap. Just don't forget to get SD cards! You'll need more expensive UHS-II V60 or V90 cards for best performance. I used a cheap SD card that was slower when I first got my camera and some high speed options were not available.

  Answered 11 months ago by wlb14004Verified Purchase

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Q: QuestionIs it normal for a new R6 Mark II to have a rattle sound. I have a new in the box unit that has a rattling noise. Is this the IBIS? Does it go away?

Asked 3 months ago by Cheferstan.

Q: QuestionCamera size?

Asked 7 months ago by 1941.

Q: QuestionThere is polish language menu

Asked 1 year ago by Bogdan65.

Q: QuestionIs there a way i can trade in my canon mark iv for the mirrorless canon r6

Asked 1 year ago by D10.

• A:Answer I don't think Best Buy would accept it, but if so, you'd get next to nothing (likely $5 or $10), if that, in trade value. Your best bet is to try to sell your camera to someone who wants it. Check online selling sites such as the one that rhymes with Sea Ray, to get an idea of a reasonable price to ask. What do you think Best Buy would do with it? They're not in the business of selling old used gear and don't have the resources to verify it's in good working order.

  Answered 1 year ago by JimmyCrackcorn

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Q: Questionherd does this canon have a USA warranty?

Asked 1 year ago by shepherd.

Q: QuestionCan I make a down payment then pay the balance over 12 months?

Asked 1 year ago by Anonymous.

• A:Answer The Best Buy Credit Card offers various financing options. The amounts and time can change from time to time. For example, I when I purchased my camera on Black Friday they had 24 month interest free financing. As long as the balance is paid off by the promotional period's end, there is no interest charged. However, if you are one day late, you will be charged all of the interest that you saved back, so you REALLY need to pay it off in time. Good luck!

  Answered 11 months ago by wlb14004Verified Purchase

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Q: QuestionDoes this camera has international warranty coverage?

Asked 2 years ago by Canonuser12.

• A:Answer I purchased mine here in the US through Best Buy who is an approved Canon dealer and the warranty for Canon cameras purchased in the US is warranty from the US. US/Canada Warranty is valid in the US/Canada only. It's country of purchase only.

  Answered 2 years ago by AJ2050Verified Purchase

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Q: QuestionFirst time camera buyer here I was recommended the R6 but when I was looking into it also saw the R6 Mark ii. Is there that much of a difference? Should I stick to what I was recommended or no?

Asked 2 years ago by jmooney23.

• A:Answer I recommend getting the R6 mark II over the R6. The new processor helps significantly in low light situations. The battery last a lot longer in the mark II and the auto tracking/ eye detection is great. For the slight price difference (if there is any) you won’t regret getting the mark II version

  Answered 2 years ago by AnonymousVerified Purchase

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