Questions & Answers

Q: QuestionIs it normal for a new R6 Mark II to have a rattle sound. I have a new in the box unit that has a rattling noise. Is this the IBIS? Does it go away?

Asked 8 months ago by Cheferstan.

• A:Answer Yes

  Answered 1 month ago by JamesKVerified Purchase

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Q: QuestionCamera size?

Asked 1 year ago by 1941.

• A:Answer Feels good in my hands. Sturdy solid camera.

  Answered 3 weeks ago by user713897Verified Purchase

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Q: QuestionThere is polish language menu

Asked 1 year ago by Bogdan65.

• A:Answer There is a wide selection of languages, including Polish.

  Answered 3 weeks ago by LesiaMVerified Purchase

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Q: QuestionIs there a way i can trade in my canon mark iv for the mirrorless canon r6

Asked 1 year ago by D10.

• A:Answer I don't think Best Buy would accept it, but if so, you'd get next to nothing (likely $5 or $10), if that, in trade value. Your best bet is to try to sell your camera to someone who wants it. Check online selling sites such as the one that rhymes with Sea Ray, to get an idea of a reasonable price to ask. What do you think Best Buy would do with it? They're not in the business of selling old used gear and don't have the resources to verify it's in good working order.

  Answered 1 year ago by JimmyCrackcorn

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Q: Questionherd does this canon have a USA warranty?

Asked 2 years ago by shepherd.

Q: QuestionCan I make a down payment then pay the balance over 12 months?

Asked 2 years ago by Anonymous.

• A:Answer The Best Buy Credit Card offers various financing options. The amounts and time can change from time to time. For example, I when I purchased my camera on Black Friday they had 24 month interest free financing. As long as the balance is paid off by the promotional period's end, there is no interest charged. However, if you are one day late, you will be charged all of the interest that you saved back, so you REALLY need to pay it off in time. Good luck!

  Answered 1 year ago by wlb14004Verified Purchase

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Q: QuestionDoes this camera has international warranty coverage?

Asked 3 years ago by Canonuser12.

• A:Answer I purchased mine here in the US through Best Buy who is an approved Canon dealer and the warranty for Canon cameras purchased in the US is warranty from the US. US/Canada Warranty is valid in the US/Canada only. It's country of purchase only.

  Answered 3 years ago by AJ2050Verified Purchase

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Q: QuestionFirst time camera buyer here I was recommended the R6 but when I was looking into it also saw the R6 Mark ii. Is there that much of a difference? Should I stick to what I was recommended or no?

Asked 3 years ago by jmooney23.

• A:Answer I recommend getting the R6 mark II over the R6. The new processor helps significantly in low light situations. The battery last a lot longer in the mark II and the auto tracking/ eye detection is great. For the slight price difference (if there is any) you won’t regret getting the mark II version

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionAny idea how long is taking for this to ship?

Asked 3 years ago by Afuentes.

• A:Answer unknown, also got a possible cancellation if not shipped by 2/23 order was placed 1/9

  Answered 3 years ago by nalv

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Q: QuestionShould I buy today 5 February when could I receive the unit. When would my payment begin.

Asked 3 years ago by Allen.

• A:Answer They are pushing bundles for more $$$. No date for this to ship but bundle delivery is in March. You should not be charge until they item ships.

  Answered 3 years ago by Afuentes

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Q: QuestionI understand that this camera was so popular that it sold out. Do you know when in 2023 the will begin shipping the Canon EOS R6 Mk II again?

Asked 3 years ago by Anonymous.

Q: QuestionIs there an option for a Battery Grip for the R6 II? If no, how long will the batteriy last...assuming it has only space for 1. I shoot a lot of events and hate changing out batteries mid shoot.

Asked 2 years ago by KGinAZ.

• A:Answer Yes this camera uses the BG-R10 battery grip. The same as the R6-I and the R5.

  Answered 2 years ago by BrettHVerified Purchase

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Q: QuestionIs there an estimated Shipping date for this yet?

Asked 3 years ago by Raj.

• A:Answer Some dealers are reporting Est. Ship Date: Tue Nov 29 But ship date for Best Buy customers will vary and depend on your location.

  Answered 3 years ago by FreeTruth

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