A:AnswerThat's a great question! Our Geek Squad agents are equipped to work on Macs! For support with this, please call us at 1-800-GEEKSQUAD or 1-800-433-5778, or visit www.geeksquad.com/schedule to schedule an appointment with your local Geek Squad, and they’ll be happy to take a look at your Mac!
A:AnswerThanks for taking the time to reach out! A broken screen is never fun! You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this and see what options may be available.
A:AnswerWe have a bunch of amazing Agents who work with us who have a wide variety of services which are offered. Stop by your local Geek Squad to work with an Agent today. If you'd like to work with an Agent online you're welcome to contact them at www.GeekSquad.com/chat.
A:AnswerYes you can Call the geek squad and let them take control of your computer They are very helpful and answer your questions are trustworthy and helpful They will get you through it if not they offer a good service to visit you I use them a lot and I am glad they are there.
A:AnswerHi Michaelia – We may be able to help you reset that password for you. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to schedule a visit to your home, or to create a reservation to bring it in to one of our stores.
A:AnswerHello Shasoul – That could be happening for a variety of reasons, from internal issues to a failing power supply. Please head over to www.geeksquad.com/schedule to set up a time to visit your local Best Buy for a free consultation here we can check your laptop out and give you some potential repair options.
A:AnswerHi, Ros. Thanks for reaching out for help with your display issue. I've seen updates to video adapters cause this issue in the past. It may be possible to roll back the adapter update to an earlier version, or there may be settings that need to be changed in the software that's specific to your adapter. For example, my laptop has an icon in the system tray (down by the time/date) that's called "Intel HD Graphics" & has additional configuration options within it.
Our Agents at 1-800-433-5778 can help with this if you'd like to give us a call!
A:AnswerHi DHCPERROR – there could be a number of things causing that. Please head over to www.geeksquad.com/schedule to set up a reservation to visit your local Geek Squad for a free consultation. They can check your tablet out and go over your options for repair.
A:AnswerHi jody808 – There could be a number of causes for that, so that’s something we’d want to check out hands on. Please head over to www.geeksquad.com/schedule to set up a reservation for a free in-store consultation about your computer.
A:AnswerHi Len – a number of things could cause that error to pop up. I’d suggest giving us a call at 1-800-GEEKSQUAD (1-800-433-5778) to schedule a time for someone to come out to your home to check that out, or for you to bring the computer in to one of our stores.
A:AnswerHi ron – Our on-site diagnostic service is just that, a diagnostic. It does not cover any repairs, so there may be additional charges to get the computer back up and running. Those charges may vary depending on the work needed to complete the repair.