Questions & Answers

Q: QuestionCan the headset be used with a mobile device?

• A:Answer The HS55 SURROUND v2 gaming headset is compatible with PC, Mac, Xbox Series X | S, PS5, PS4, Nintendo Switch, and mobile devices.

Q: QuestionWhat is the microphone's sensitivity level?

• A:Answer The microphone's sensitivity level is -41 decibels adjusted.

Q: QuestionWhat is the warranty period for the headset?

• A:Answer The manufacturer's warranty for both parts and labor on the headset is 2 years.

Q: QuestionIs it 7.1 surround sound?

Asked 2 months ago by 99Jeep4x4.

• A:Answer it has Dolby Audio 7.1 surround sound. Its not like the old CS storm that had true 7/1 though.

  Answered 1 day ago by marvVerified Purchase

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Q: QuestionDoes this include a USB-C connector to use it with a Mac or does a USB to USB-C adapter need to be purchased separately?

Asked 5 months ago by Dennis.

• A:Answer It doesn't, just that usb dongle. So you would have to buy a usb-c separately.

  Answered 1 day ago by marvVerified Purchase

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Q: QuestionIs there a switch on headset to turn off mic?

Asked 10 months ago by Kate.

• A:Answer No, you have to move the Mic to the UP position.

  Answered 1 day ago by marvVerified Purchase

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Q: QuestionIs the microphone detachable?

Asked 1 year ago by MisterNoName.

• A:Answer nope

  Answered 1 day ago by marvVerified Purchase

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