Questions & Answers

Q: QuestionWhat is the cooling capacity of this air conditioner in square feet?

• A:Answer This 17000 BTU mini split AC can effectively cool up to 1250 sq. ft of space.

Q: QuestionHow many fan speeds does the Costway air conditioner have?

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

• A:Answer This air conditioner has 4 fan speeds.

Q: QuestionCan I control the air conditioner with my phone?

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

• A:Answer Yes, you can control the settings of this unit through a free app on your smartphone.

Q: QuestionIs this air conditioner Energy Star certified?

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

• A:Answer Yes, this Costway air conditioner is Energy Star certified.

Q: QuestionWhat is the maximum noise level of this air conditioner?

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

• A:Answer The maximum noise level is 31 decibels.

Q: QuestionWhat is the lowest temperature that this air conditioner can cool to?

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

• A:Answer This Costway air conditioner can cool down to 60℉.

Q: QuestionWhat type of refrigerant is used in this air conditioner?

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

• A:Answer This unit is pre-filled with G32 refrigerant.

Q: QuestionWhat is the maximum heating temperature of this unit?

• A:Answer This unit can heat up to 90℉.

Q: QuestionCan I control this air conditioner with my phone?

• A:Answer Yes, you can control this split-system AC with your smartphone through a free app.

Q: QuestionIs this Costway air conditioner Energy Star certified?

• A:Answer Yes, this unit is Energy Star certified for energy efficiency.

Q: QuestionHow many fan speeds does this air conditioner have?

• A:Answer This air conditioner offers 4 different fan speeds.

Q: QuestionDoes this air conditioner have a self-cleaning feature?

• A:Answer Yes, this unit has a self-cleaning function that operates at 134.6℉ to remove dust and harmful substances.

Q: QuestionWhat is the BTU rating for heating?

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

• A:Answer The BTU rating for heating is 17,700 BTUs.

Q: QuestionDoes this air conditioner have a timer?

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

• A:Answer Yes, this unit features a 24-hour timer setting.

Q: QuestionUnit keeps freezing up. do I need to refill the freon? is that something I can do? we just bought this a few months ago.

Asked 4 months ago by ShannonB.

Q: QuestionWhat type of refrigerant is used in this system?

Asked 6 months ago by Derick.

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

Q: QuestionCan Best Buy install this unit?

Asked 6 months ago by Merlyn.

This question was asked about the related product: Costway - 18000BTU Wifi Enabled Mini Split Air Conditioner & Heater with Heat Pump Black - Black + White

Q: QuestionCan you pay for installation for system

Asked 7 months ago by Cocopuf36.

Q: QuestionWhat is the app called to control this unit through my smartphone?

Asked 8 months ago by Rjk.