Questions & Answers

Q: QuestionWhat is the storage capacity of this Crucial external SSD?

• A:Answer This Crucial external SSD has a storage capacity of 2 terabytes.

Q: QuestionWhat kind of performance can I expect from the Crucial X9 Pro SSD?

• A:Answer The Crucial X9 Pro offers read and write speeds up to 1,050MB/s, allowing for fast data transfers and editing directly from the drive.

Q: QuestionWhat comes included with the Crucial X9 Pro SSD?

• A:Answer The X9 Pro SSD comes with a USB-C cable and access to download Acronis True Image for Crucial.

Q: QuestionIs this SSD compatible with Mac and Windows?

• A:Answer Yes, the X9 Pro is compatible with both Windows and Mac operating systems, as well as Android, iPad, Linux, and gaming consoles.

Q: QuestionHow durable is this external SSD?

• A:Answer The Crucial X9 Pro has an IP55 rating, making it water and dust resistant. It is also drop-proof from up to 7.5 feet.

Q: QuestionCan this drive use the usb 3.2 gen 2 standard?

Asked 8 months ago by prof2000.

• A:Answer yes it Absolutely can. ⁠

  Answered 8 months ago by JamesVerified Purchase

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Q: QuestionMy desktop doesn't have a c port But i do have an old smart phone charge cable( its a Samsun A01) with i think is c to A usb adaptor will that work?

Asked 1 year ago by venta.

• A:Answer Hello Venta, Thank you for your question, Crucial X9 portable SSD is compatible with USB type C port or USB type A port. If you system does not have USB type C port then you can connect USB type A port. You need to buy a connecter USB type A to USB type C external connect which you connect type to type C cable. one end of this cable connect to SSD and another end connect to USB type A to type C adaptor then adaptor connect to system. Regards, Crucial

  Answered 1 year ago by Micron CPG Support

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Q: QuestionIs this drive, the Crucial X9 Pro, an MLC (2bit) or a TLC design?

Asked 1 year ago by RobSSD.

• A:Answer Hello, thanks for getting in touch, SSD part CT2000X9PROSSD9 has TLC type NAND. If you need any more information or support, please contact us back through the link below. https://www.crucial.com/support/contact - The Crucial Team

  Answered 1 year ago by Micron CPG Support

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Q: QuestionI have a gigabyte AX370M-DS3H-CF mother board Will this drive work for my system?

Asked 1 year ago by venta.

• A:Answer Hello, thanks for getting in touch, this drive CT2000X9PROSSD9 is portable drive , you can only connect this drive externally in USB port. It will work with your system. Your system has 4 x USB 3.1 Gen 1 ports on the back panel. And crucial SSD CT2000X9PROSSD9 support Interface - USB 3.2 Gen-2 (10Gb/s). The speed will be downgrade as per system specs. If you need any more information or support, please contact us back through the link below. https://www.crucial.com/support/contact - The Crucial Team

  Answered 1 year ago by Micron CPG Support

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Q: QuestionDo I need to format it or download a program to use? Can I drag and drop pictures easily???

Asked 1 year ago by Sissi.

• A:Answer I found it to be plug and play. No need to format it. No software needed to use it. Yes, simply plug it in and drag and drop files. There are some shortcuts on the drive that will take you to some free and some paid software but not neccessary. The one I recommend you find and download is from Crucial and will update your drive's firmware. Think it is called Crucial Storage Executive.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: Questionwhat cable should i use to connect with an apple desktop?

Asked 4 months ago by Tracy.

• A:Answer The port on the SSD is USB-C. Depending upon what ports you have available on your Apple desktop, you should use a cable with either two USB-C ends or one USB-C and one USB-A. Btw - the drive comes with a short (8 inches) double USB-C cable in the box.

  Answered 1 month ago by cpotterVerified Purchase

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Q: Questiondo you need a special cable if you have no usb c connection

Asked 8 months ago by jp.

• A:Answer Go buy a usb-c to usb-a adapter and you can use it on a regular usb connection.

  Answered 1 month ago by NathanVerified Purchase

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Q: Questioncan this be set up for automatic backup

Asked 9 months ago by Anonymous.

• A:Answer Yes. It took me about two minutes to format and assign the SSD as an external back-up drive for my Apple MacBook Air. I imagine it's about the same for a Windows machine.

  Answered 1 month ago by cpotterVerified Purchase

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Q: QuestionIs this drive ready to use with mac time machine

Asked 9 months ago by Steve.

• A:Answer A little more setup time required but once configured (and we're only talking a few minutes really) it will work just as easily as the Starlight-colored one.

  Answered 5 months ago by MortallyWounded

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Q: Questioncan it be used with a 2020 MacBook Pro

Asked 11 months ago by Anonymous.

• A:Answer Yes. I am using it as an external back-up for a 2020 Apple MacBook Air (M1).

  Answered 1 month ago by cpotterVerified Purchase

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Q: QuestionCan this plug into the thunderbolt port on a laptop with the cable included?

Asked 11 months ago by Knin.

• A:Answer Yes

  Answered 1 month ago by NathanVerified Purchase

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Q: Questioncan this be used for gaming? I need a new SSD for playing games like world of Warcraft and final fantacy 14 and palworld.

Asked 1 year ago by terra.

• A:Answer Yes

  Answered 1 month ago by NathanVerified Purchase

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Q: QuestionShould i plug this in on the usb port on top of my desktop of the one of the port on the back or does it not matter?

Asked 1 year ago by venta.

• A:Answer Either one is fine if you use the top one just be careful not to bend it accidentally Maybe by hitting with something The drive should be ok but the cable may quit working

  Answered 1 year ago by KevinMVerified Purchase

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Q: QuestionWill this work with the new IMac 24 mk3

Asked 1 year ago by Jimzi.

• A:Answer If it has a usb c port it will work

  Answered 1 year ago by KevinMVerified Purchase

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