A:AnswerAll drivers was installed on mine. Might see if there’s an update. The gpu fans only spin when there is a load on it and gets up to temp. Totally normal.
A:AnswerRam can only go on the DIMM slot in one way. Each will have a little gap by the pins. Attempt to match that gap with the notch on the DIMM slot. This will allow you to install the ram correctly, installing it wrong will damage the RAM. If you still have any questions or concerns regarding your computer, please do not hesitate to give our support agents a call; we're always happy to help.
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A:AnswerThis PC is fully capable with a 144hz monitor. If you have any further questions or concerns please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech support:
(888)937-5582
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A:AnswerYou will want to get in touch with Best Buy directly to get further information on their shipping policy. If you have any further questions or concerns regarding the PC then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech support:
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A:Answeri may know this one look straight at front of machine go to top theres a lip with buttons all across the ones ones on the left switch on and off and another switches color good luck its prolly the coolest thing of this machine
A:AnswerThis model will not have any problem doing both. Watching video on one monitor does not use enough resources to impact your gaming sessions. If you have any further questions or concerns please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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A:AnswerIt has a EVGA 450W power supply. I upgraded to a Corsair 750W power supply, because doing some research the 450W was just barely enough. The AMD RX 580 that's in it has a recommended power supply of 500W per the AMD website.
A:AnswerAny PCIE graphics card can work with the PC. The PC exceeds the recommended requirements for those the games so it should be able to run around high settings depending on the resolution. Please feel free to call us if you have any other questions at 800.707.0393.
A:AnswerThanks for reaching out! You may want to contact Best Buy directly to locate code. Be sure to check your email or Best Buy account for the code. If you have any further questions or concerns feel free to get in touch with our support agents.
Tech support:
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A:AnswerUnfortunately you would have to buy an external cd drive but they are usually only 30 dollars but what you can do is look up how to make a usb windows installer and buy an oem windows key which is only about 25 dollars for a website that I personally have used called kinguin I will actually link how to do it below: https://youtu.be/SKbR6XT7fcA
Kinguin: https://www.kinguin.net/category/22175/windows-10-home-oem-key/
All the kinguin site will do when you buy it is send you the windows activation code to your email and when you get to that stage of the installation you will just type it in. Hop this helps.
A:AnswerSorry to hear about the issue. Please contact our technical support department at 888.937.5582 Monday through Friday from 8am to 7pm PST and Saturdays 9:30am to 3pm PST and they will further assist you.