A:AnswerHi,
We apologize for the confusion. The unit was upgraded and is now garage ready, however the manual has not been updated. This was an oversight and we are working on resolving this issue.
Your unit is ready and capable to be used in the garage.
A:AnswerHello Chris,
“Garage Ready” means the unit can be installed in your garage. Freezers are tested to perform in Temperatures ranging from 0°F to 110°F (-17°C to 43°C).
Regards,
Sasha
A:AnswerHello amya,
Thank you for your question. The chest freezer does have 2 rollers in the rear to assist with moving it around. Taking into consideration the overall size of the unit and a weight of 75.62 pounds when empty, you might be able to move it outside of the driveway on your own but two people would make the job much easier.
Best regards
Ann
A:AnswerHello JD999, Thank you for asking this question and for bringing to our attention the rating stated here. As we do not have access to make changes on this site, will forward this information to the person(s) that do. You can confirm by visiting the Danby website (https://www.danby.com/en-us/products/freezers-en-us/dcf072a3bdb/) that, although energy efficient, this unit does not have an Energy Star certification. Kind regards, Blaire
A:AnswerHello Sandi, Thank you for your question. The appliance with model DCF072A3WDB-6 comes with 5 years of in-home warranty, you will need to contact any of the Danby authorized service depots, where service must be performed by a qualified service technician. Any spoilage or damage to food items is not covered under warranty. If you have any questions about your appliance, please try contacting consumer service at consumerservice@danby.com.
Regards,
Dharmik
A:AnswerHello Angie, Welcome to the Danby family of products. I am sorry for the confusion, it appears that you may have received an older manual. Your Chest Freezer is indeed Garage Ready. You can view the corrected manual by visiting our site here: https://www.danby.com/en-us/products/freezers-en-us/dcf072a3bdb/. Kind regards, Blaire
A:AnswerYour Chest Freezer is Garage Ready, sorry for the confusion. Thank you for letting us know that our manual needs to be corrected.
Kind regards,
Blaire Danby
Consumer Care
A:AnswerHi there,
Thank you for your question. The brand is one of the most trusted names in the refrigeration and air conditioning industry. As a top-selling brand in home appliances, it's no surprise that Danby is a leader in energy-efficient refrigerators. For more information you may visit our website at https://www.danby.com/en-us/.
Regards,
Adrian
A:AnswerHi Williamspi,
Thank you for your interest in our product. The power cord length of this unit is 1.55 meters or 61.02 inches. If you have further inquiries you may reach our consumer support at https://www.danby.com/en-us/support/.
Regards, Adrian
A:AnswerHi,
Thank you for your questions. Please do not plug your unit into extension cords or into the same wall outlet with another unit. Do not splice the power cord. Do not cut or remove the third grounding prong from the power cord under any circumstances. Do not use ungrounded (two-prong) extension cords or adapters. WARNING - Improper use of the grounding plug may result in a risk of electric shock.
Thanks,
Earl
A:AnswerHello Breanie,
Thank you for your question. The chest freezer is not frost free. A manual defrost is recommended after the frost reaches approximately 1/4 inch.
Regards
Ann
A:AnswerHello Dan,
Our Danby 7.2 cu. ft. Chest Freezer has Temperature Range of High/Low(-12ºC / 10.4ºF) (-24ºC / -11.2ºF). Other information about this unit can be found on our webpage: https://www.danby.com/en-us/products/freezers-en-us/dcf072a3wdb-6/.
Regards,
Earl
A:AnswerHello Scott,
Additional baskets for either of the freezers mentioned can be purchased on our danbyapplianceparts.com website. The two freezers require two different baskets.
DCF070B1WM basket part #3039900254 (https://www.danbyapplianceparts.com/product/3039900254/)
DCF072A3WDB-6 basket part #1.05.08.02.050 (https://www.danbyapplianceparts.com/product/dcf700w-basket/)
Kind regards, Blaire
A:AnswerHello ArnHF,
Here are the dimensions directly from our factory sheet: Width - 1014mm (39" 15/16); Height with max leg height - 850mm (33" 7/16); Height with min leg height - 836mm (32" 15/16); Depth - 564mm (22" 3/16). I will reach out to the appropriate department to ensure the dimensions are corrected. Thank you for bringing this to our attention!
Regards,
Sasha
A:AnswerGood Morning Lolepere, Thank you for your question. We would have to know where you are located so we could find a service provider in your area. Thank you Anna
