Questions & Answers

Q: QuestionIf I don’t need data transferred, will you wipe clean a hard drive or cellphone if I drop it off for recycling?

Asked 3 months ago by Susan.

Q: QuestionI have ~20k photos / videos on my iphone 14 and cloud storage. need to transfer to an external drive such as the seagate. can you assist with this and what is the estimated costs. Kind regards and thanks.

Asked 3 months ago by D.

Q: QuestionMy Samsung TV is stuck in "Store Mode" after I purchased a new Remote. (The TV is more that 10 years old). Best Buy set up this TV when we moved 3 years ago. Your Recommendations?

Asked 3 months ago by LenaC.

Q: QuestionI bought my new laptop at Best Buy. Would they transfer my data for free?

Asked 3 months ago by LenaC.

Q: QuestionIf I use your service to transfer my data and files from an old laptop to a new one, what assurance do you provide that all data and files would be transferred correctly, and that I will be able to use my new laptop easily.

Asked 4 months ago by Dev.

Q: QuestionCan video data on a Camcorder SD Card, be transferred to a Flash Drive ?

Asked 4 months ago by Buddy.

Q: QuestionCan you back up the pictures and files to a USB drive from a computer with a broken screen?

Asked 5 months ago by Dubb.

• A:Answer YES. WITH GEEK SQUAD'S HELP.

  Answered 4 months ago by RONTVerified Purchase

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Q: QuestionDoes geek squad repair computer desktop printers

Asked 5 months ago by Anonymous.

Q: QuestionI preordered a S26 Ultra from Best Buy. When I come in and pick up the phone can I transfer my data from my old phone myself? I don't want to spend 100 bucks to have it done when I always do it myself.

Asked 6 months ago by rifleman.

Q: QuestionIf my computer is dead and refuses to turn on no matter what, can you still transfer the data on it into a new computer without swapping out the SSD's

Asked 6 months ago by Cyclone.

Q: QuestionIf I have my photos put on some type of device. Will I be able to still print my photos or should I do it first.

Asked 6 months ago by Debbie.

Q: Questionwill my current Microsoft 365 office transfer to my new computer?

Asked 6 months ago by Steve.

• A:Answer if you are signed into Microsoft it will be slow and seemless. yes it will work

  Answered 6 months ago by MarkTVerified Purchase

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Q: QuestionWill Geek be able to transfer email contacts from old laptop Outlook to new Outlook on new computer ?

Asked 6 months ago by deegar.

Q: QuestionHow much to transfer from old laptop to new one purchased at Best Buy

Asked 6 months ago by Anonymous.

Q: QuestionDoes geek squad need passwords to access my 2 pcs for transfer?

Asked 7 months ago by Anonymous.

• A:Answer Yes

  Answered 7 months ago by ThomasCVerified Purchase

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Q: QuestionI bought a computer from Amazon. Can I bring my old windows 7 gateway laptop and my new hp laptop to transfer content and what is the cost of the service.

Asked 8 months ago by G.

• A:Answer N/a

  Answered 8 months ago by LionelVerified Purchase

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Q: QuestionCan you transfer pictures from a Mac mini to an external hard drive ?

Asked 8 months ago by Laurie.

Q: QuestionIf I buy a new computer from Best Buy will they transfer my old data complimentary

Asked 9 months ago by Anonymous.

Q: QuestionCan I Purchase any IPhone 16 or an IPhone 16Pro From Best Buy. And then use it under My T-Mobile Services, along with ALL my Data Transferred from my Current IPhone 13

Asked 9 months ago by Dumbledore.