Questions & Answers

Q: QuestionWhat is the refresh rate of the monitor?

• A:Answer The refresh rate of this monitor is 120Hz.

Q: QuestionIs the monitor ENERGY STAR certified?

• A:Answer This monitor is ENERGY STAR certified.

Q: QuestionDoes the monitor have a built-in webcam?

• A:Answer This monitor does not have a built-in webcam.

Q: QuestionHow many USB ports does the monitor have?

• A:Answer This monitor has a total of 8 USB ports.

Q: QuestionWhat is the response time of the monitor?

• A:Answer The response time of the monitor is 5 milliseconds.

Q: QuestionUsing the hub with 1 keyboard and mouse will it wake pc Mac setup and how does built in kvm switch know what pc you are using?

Asked 1 year ago by Diditdoneit.

• A:Answer Keyboard/Mouse Wake-Up: When you connect your keyboard and mouse to the monitor's USB ports, they are routed through the monitor's built-in KVM. Switching the KVM to the correct input should pass the keyboard and mouse signals to the active system, allowing you to wake it up (if the system supports waking via USB peripherals). Ensure that the USB ports on the monitor are connected to the respective PCs via USB upstream cables (these should be provided or compatible USB cables). System Requirements: Both the PC and Mac need to be configured to allow USB devices to wake them. This is often in the BIOS for PCs and in System Settings > Energy Saver for macOS.

  Answered 1 year ago by YourDellTeam

  
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Q: Questionwhat is the ETA on Best Buy selling this model rather than the MarketPlace vendors?

Asked 3 weeks ago by FamilyDad.

This question was asked about the related product: Dell - 34.1" IPS LED Curved 120Hz Monitor (USB, HDMI) - Black/Silver

• A:Answer We recommend you to contact sales team and provide the postal code if not the address so that they would assist you with an approximate ETA for shipping and delivery,

  Answered 3 days ago by YourDellTeam

  
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Q: QuestionIs this monitor the same as the monitor described here: Dell UltraSharp 34 Curved Thunderbolt™ Hub Monitor - U3425WE https://www.dell.com/en-us/shop/dell-ultrasharp-34-curved-thunderbolt-hub-monitor-u3425we/apd/210-bmds/monitors-monitor-accessories

Asked 5 months ago by wkano.

• A:Answer The silver model in the images is that model. The black one isn’t. Read the model on the BB page and it’ll tell you.

  Answered 3 weeks ago by FamilyDad

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Q: QuestionDoes it have picture by picture?

Asked 1 year ago by Charley.

• A:Answer That will depend on the PC, but the Monitor is capable

  Answered 1 year ago by Joy Systems

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Q: QuestionDoes this Monitor have Thunderbolt4 ports?

Asked 1 year ago by Question9.

• A:Answer No, it doesn't

  Answered 1 year ago by YourDellTeam

  
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