A:AnswerYes this is the Animal 2, UP20.
Don’t get it! My first Dyson and I am disappointed. It is hard to push for someone in average health. But worse, the hose attachments are EXTREMELY difficult… as in so much suction it will kill your back/shoulders. There is also no comfortable angle to get the hose attachments to clean the couch or pet beds. Ergonomically, it’s a poor design!
Also the plastic parts feel cheap. I’m scared they’re going to break. What the heck Dyson???
A:AnswerHello Susanal, we truly appreciate the time and effort you've taken to share your concern with us. Thank you for reaching out. We would like to reassure you that the Dyson Ball allergy plus comes with six attachments to enhance your cleaning experience. These attachments include Combination tool, stair tool, tangle-free turbine tool, mattress tool, carbon fiber soft dusting brush, and articulating hard floor tool. For more detailed information on each of these tools and their specific functions, please feel free to visit our official Dyson website. If you have any further questions or concerns, please don't hesitate to email us at [email protected]. To ensure prompt attention to your inquiry, kindly include "Dyson Review" in the subject line of your email.
