Questions & Answers

Name: Dyson - Ball Animal Upright Vacuum with 4 accessories - Iron/Purple
Brand: Dyson
SKU: 4721001
Price: 349.99 USD
Rating: 4.6 (2756 reviews)

Dyson - Ball Animal Upright Vacuum with 4 accessories - Iron/Purple

Model:: 216041-01; |
SKU:: 4721001

User rating, 4.6 out of 5 stars with 2756 reviews.

Highly rated by customers for:

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Page Showing 101-120 of 141 questions

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QuestionWill this fit the grooming tool like the dc65
Asked 6 years ago by Steve.
- Answer Hello Steve, this is Kelly with Dyson. The Ball Animal is a DC65/UP13 model so it will connect with the Groom tool, and other tools designed to work with the DC65. Best wishes, Kelly Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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Questionall the pictures show no cord, is this a cordless vaccum?
Asked 6 years ago by kp1163.
- Answer No this is not a cordless vacuum it does have a cord . It's winds up behind the canister.
  Answered 6 years ago by KimmyKares
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QuestionMy Dyson-Ball Animal did great on my old thin carpets but now that we have new carpets with padding I can't push the vacuum across the rug without feeling like I'm damaging them. Can I manually adjust the head? If not I now hate this vacuum!
Asked 6 years ago by frustrateddysonuser.
- Answer My carpet is pretty new with a good pad and I don't feel like I'm damaging the carpet. It could be that you're not accustomed to the amount of force required to push the vacuum across the carpet which is denser (because it's new) than your old carpet. Have you considered reaching out to Dyson customer service about it?
  Answered 6 years ago by plainfan
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QuestionWhat’s a good repair dealer in OKLAHOMA CITY OK
Asked 6 years ago by Cafes.
- Answer Bestbuy
  Answered 2 years ago by TronyaM
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QuestionDo any attachments come with this vacuum?
Asked 6 years ago by Anonymous.
- Answer Hello there, this is Kelly with Dyson. The Dyson Ball Animal comes with four included tools: tangle-free turbine tool, multi-angle brush, combination tool and the stair tool. Best wishes, Kelly Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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QuestionOne of the beater bars isn't spinning. I recently had disassembled the whole head for cleaning. Why would one side's beater bar be spinning and not the other?
Asked 6 years ago by telmar.
- Answer Hello tmrow, This is Miella from Dyson. Our Dyson experts are keen to assist with this peculiar issue. Please feel free to contact us at [email protected] and we would be happy to help. Hope this helps! Miella Dyson Customer Service
  Answered 6 years ago by DysonProductExpert
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QuestionIt would be wonderful to be able to review the Warranty Manual prior to purchase; a PDF would be fine! Is that possible? Or should I invest in the store warranty?
Asked 6 years ago by NanaOfTwo.
- Answer Hello there, this is Kelly with Dyson. The Dyson Ball Animal upright, as with all of our full size canister and upright vacuums, will come with a 5-year warranty when purchased from an authorized retailer. You can find detailed machine information and download a copy of the user guide for this vacuum cleaner here: https://www.dyson.com/support/journey/guides/205472-01.html?machineId=205472-01 Best wishes, Kelly Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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QuestionWhy is my vacuum hose pulling in the opposite direction when I try to use the hose...suction is not good at all coming from the hose part...not only will it not allow hose to stretch but it is not picking up dirt. Help!
Asked 6 years ago by Frustratedinohio.
- Answer That happens to me when something is stuck in the hose. Clear it and it should be fine.
  Answered 6 years ago by Anonymous
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QuestionIs there an adjustment for the rollers to tighten them up mine always drops down when pushing it from room to room. Even if I tip it really far back thank
Asked 6 years ago by 26Houseboat.
- Answer The rollers really only work good for upright storage; I use the ball to move it room to room
  Answered 6 years ago by DysonFanForLife
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QuestionThe rotator brush top spinning does it need to be replaced.
Asked 6 years ago by Anonymous.
- Answer No. Only used the vacuum 10 times and the brush is clear
  Answered 3 years ago by Anonymous
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QuestionWill this vacuum work well with soft plush Carpet? Thanks
Asked 6 years ago by Ldedwards.
- Answer I would expect it to work well on any type of carpet. It's an excellent vacuum.
  Answered 6 years ago by bwalker
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Questionwhy is it so hard to push on the carpet
Asked 7 years ago by Anonymous.
- Answer Hi there, this is Carissa with Dyson. We are sorry to hear of your unusual experience and we are eager to assist you. Our Dyson Ball Animal is designed to seal to the flooring for optimal suction and is equipped with a self adjusting base plate to adjust from carpet to bare floors. We hope you consider reaching out to us at [email protected]. Best wishes, Carissa Dyson Customer Support
  Answered 7 years ago by DysonProductExpert
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QuestionThe weight of each vacuum including the suction would be helpful. I am a senior who cannot handle heavy vacuums any longer.
Asked 7 years ago by hotdog.
- Answer Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Ball Animal. The Dyson Ball Animal is our strongest powered upright with 270 air watts of suction. It weighs 17.5 lbs. Best Wishes, Krystal Dyson Customer Support
  Answered 7 years ago by DysonProductExpert
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QuestionHi are animal brush attachments compatible with other Dysons? Tx
Asked 8 years ago by Manz.
- Answer Hi there, this is Krystal with Dyson. You can use the animal attachments off this model with other similar models. Best Wishes, Krystal Dyson Customer Service
  Answered 8 years ago by DysonProductExpert
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Questiondoes this or any dyson model have a retractable cord?
Asked 8 years ago by Jeanette.
- Answer Hi Jeanette, This is Carissa with Dyson. Our Dyson Canister units all have retractable cords. The Dyson Uprights do not have this feature.
  Answered 8 years ago by DysonProductExpert
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QuestionWhich Dyson vacuums come with a retractable power cord?
Asked 8 years ago by RicheTee.
- Answer None. The retractors always break, so Dyson would not use such garbage.
  Answered 2 years ago by TronyaM
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QuestionHow does this handle on dense Carpet? I see a lot of the reviews say it works wonderful on wood floors but how about on Carpet? Does it get bogged down?
Asked 8 years ago by Megan.
- Answer Hi Megan, This is Carissa with Dyson. Our Dyson Ball seals in suction across carpets and hard floors. The motorized brush bar with stiff nylon bristles drives deep into carpet to remove ground-in dirt. An active base plate automatically adjusts the cleaner head height to seal in suction across carpets. This ensures that even the microscopic particles between floorboards are sucked up into the vacuum. The motorized brush bar with stiff nylon bristles drives deep into carpet to remove ground-in dirt. There is maintenance to filters and brush bar required.
  Answered 8 years ago by DysonProductExpert
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QuestionWe have a dyson model dc14 allfloor and we purchase a lush carpet model # 0323d-29-12 from Home Depot. Your vacuum is impossible to push thru this carpet. We are senior citizens and we are unable to use our new vacuum on this carpeting. We brought
Asked 9 years ago by mike55372.
- Answer Yes I also have the same issue. My carpet is low pile and the suction so strong I have trouble pushing it. I wish I got one that has the power nozzle setting for carpets like my Electrolux. I purchased the animal purple unit
  Answered 8 years ago by Happy
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QuestionWhat is the model number? We currently have a DC25, Can we use the DC 25 attachments on this model?
Asked 9 years ago by DC25Animal.
- Answer The model number of the vacuum is 206033-01.
  Answered 9 years ago by CommunityAnswer
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QuestionI want to replace my dc17 animal. Is this today's equivalent?
Asked 9 years ago by Alice.
- Answer This product is not a replacement for any other product, but it is still the Animal model.
  Answered 9 years ago by CommunityAnswer
  Answer this question

Showing 101-120 of 141 questions

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Questions & Answers

Dyson - Ball Animal Upright Vacuum with 4 accessories - Iron/Purple

Q: QuestionWill this fit the grooming tool like the dc65

Q: Questionall the pictures show no cord, is this a cordless vaccum?

Q: QuestionMy Dyson-Ball Animal did great on my old thin carpets but now that we have new carpets with padding I can't push the vacuum across the rug without feeling like I'm damaging them. Can I manually adjust the head? If not I now hate this vacuum!

Q: QuestionWhat’s a good repair dealer in OKLAHOMA CITY OK

Q: QuestionDo any attachments come with this vacuum?

Q: QuestionOne of the beater bars isn't spinning. I recently had disassembled the whole head for cleaning. Why would one side's beater bar be spinning and not the other?

Q: QuestionIt would be wonderful to be able to review the Warranty Manual prior to purchase; a PDF would be fine! Is that possible? Or should I invest in the store warranty?

Q: QuestionWhy is my vacuum hose pulling in the opposite direction when I try to use the hose...suction is not good at all coming from the hose part...not only will it not allow hose to stretch but it is not picking up dirt. Help!

Q: QuestionIs there an adjustment for the rollers to tighten them up mine always drops down when pushing it from room to room. Even if I tip it really far back thank

Q: QuestionThe rotator brush top spinning does it need to be replaced.

Q: QuestionWill this vacuum work well with soft plush Carpet? Thanks

Q: Questionwhy is it so hard to push on the carpet

Q: QuestionThe weight of each vacuum including the suction would be helpful. I am a senior who cannot handle heavy vacuums any longer.

Q: QuestionHi are animal brush attachments compatible with other Dysons? Tx

Q: Questiondoes this or any dyson model have a retractable cord?

Q: QuestionWhich Dyson vacuums come with a retractable power cord?

Q: QuestionHow does this handle on dense Carpet? I see a lot of the reviews say it works wonderful on wood floors but how about on Carpet? Does it get bogged down?

Q: QuestionWe have a dyson model dc14 allfloor and we purchase a lush carpet model # 0323d-29-12 from Home Depot. Your vacuum is impossible to push thru this carpet. We are senior citizens and we are unable to use our new vacuum on this carpeting. We brought

Q: QuestionWhat is the model number? We currently have a DC25, Can we use the DC 25 attachments on this model?

Q: QuestionI want to replace my dc17 animal. Is this today's equivalent?

QuestionWill this fit the grooming tool like the dc65

Questionall the pictures show no cord, is this a cordless vaccum?

QuestionMy Dyson-Ball Animal did great on my old thin carpets but now that we have new carpets with padding I can't push the vacuum across the rug without feeling like I'm damaging them. Can I manually adjust the head? If not I now hate this vacuum!

QuestionWhat’s a good repair dealer in OKLAHOMA CITY OK

QuestionDo any attachments come with this vacuum?

QuestionOne of the beater bars isn't spinning. I recently had disassembled the whole head for cleaning. Why would one side's beater bar be spinning and not the other?

QuestionIt would be wonderful to be able to review the Warranty Manual prior to purchase; a PDF would be fine! Is that possible? Or should I invest in the store warranty?

QuestionWhy is my vacuum hose pulling in the opposite direction when I try to use the hose...suction is not good at all coming from the hose part...not only will it not allow hose to stretch but it is not picking up dirt. Help!

QuestionIs there an adjustment for the rollers to tighten them up mine always drops down when pushing it from room to room. Even if I tip it really far back thank

QuestionThe rotator brush top spinning does it need to be replaced.

QuestionWill this vacuum work well with soft plush Carpet? Thanks

Questionwhy is it so hard to push on the carpet

QuestionThe weight of each vacuum including the suction would be helpful. I am a senior who cannot handle heavy vacuums any longer.

QuestionHi are animal brush attachments compatible with other Dysons? Tx

Questiondoes this or any dyson model have a retractable cord?

QuestionWhich Dyson vacuums come with a retractable power cord?

QuestionHow does this handle on dense Carpet? I see a lot of the reviews say it works wonderful on wood floors but how about on Carpet? Does it get bogged down?

QuestionWe have a dyson model dc14 allfloor and we purchase a lush carpet model # 0323d-29-12 from Home Depot. Your vacuum is impossible to push thru this carpet. We are senior citizens and we are unable to use our new vacuum on this carpeting. We brought

QuestionWhat is the model number? We currently have a DC25, Can we use the DC 25 attachments on this model?

QuestionI want to replace my dc17 animal. Is this today's equivalent?