Questions & Answers

Name: Dyson - Ball MultiFloor Upright Vacuum - Iron/Yellow
Brand: Dyson
SKU: 2498029
Price: 319.99 USD
Rating: 4.6 (3269 reviews)

Dyson - Ball MultiFloor Upright Vacuum - Iron/Yellow

Model:: 206900-01; |
SKU:: 2498029

User rating, 4.6 out of 5 stars with 3269 reviews.

Highly rated by customers for:

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Page Showing 61-80 of 166 questions

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QuestionMG9-US-MMA0620A Cannot get the arm to attach or lock in. How do I do it?
Asked 5 years ago by DBAIRD.
- Answer Hello there, this is Kelly with Dyson. We would be happy to provide you with assistance regarding your machine. Please contact us directly at [email protected] and we will be happy to help! Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionHow do you adjust the height for the carpet? mine is on the lowest level and makes it very difficult to push. I tried to just push up the bottom but that didn't work.
Asked 5 years ago by Andrea.
- Answer Hello Andrea, this is Kelly with Dyson. The Dyson Ball Multi Floor features a self-adjusting cleaner head, which automatically raises and lowers, to seal in suction across all flooring types. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionWhen I try to vacuum on my new rugs - I can barely push the vacuum. IT works well on a short berber rug and hard floor - but not on the carpet. It is is not a high push carpet. Just a little above a berber
Asked 5 years ago by rugs.
- Answer I typically find this means that you need to clean your brush head. I have long hair, and it will get wrapped around the bar that is engaged when you set the Dyson for carpet. You will need to remove the cover using a straight screw driver and clean any hair or fibers that are wound around the bar/head. You should find that it works fine.
  Answered 4 years ago by MSRTX
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QuestionWhat is the process for warranty replacement on this product. I have an issue with roller not rolling, just stopped and it will not spin. Is there something I need to do because I cleaned it out and still won’t roll. Any advice is appreciated
Asked 5 years ago by DysonUser1.
- Answer Hi there, this is Kelly with Dyson. We are sorry to hear that you're experiencing an issue with your Dyson. We would be more than happy to help you. Please send us an email to [email protected] with your details and we will be in touch. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionIs this product new or refurbished?
Asked 5 years ago by DeeDee.
- Answer New
  Answered 5 years ago by postalqt37
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QuestionWhere is the on button
Asked 5 years ago by Anonymous.
- Answer Hello there, this is Kelly with Dyson. The power button for the Dyson Ball Multifloor upright is near the base of the handle, and the top of the cyclone. You'll see the red power button, and another button right next to it, which controls your machine's brush bar power. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionHello I have a Dyson multi floor pet vacum for a year now the rubber band that is on the ball keeps slipping off and causing the vacum not to move freely what can I do to fix this small but trou l some issue. Any advice would be great thanks.
Asked 5 years ago by Rc.
- Answer Hello RC, this is Kelly with Dyson. We are sorry to hear that you're experiencing issues with your Dyson. In order to best assist you, please contact us directly via email at [email protected] and we will be in touch. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionWhat is the manufactures warranty on it?
Asked 5 years ago by Bob.
- Answer 5 years.
  Answered 5 years ago by hartz
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Questioncan you vacuum shag carpets?
Asked 5 years ago by rickster.
- Answer Yes just adjust the height setting
  Answered 5 years ago by postalqt37
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QuestionI have an older Dyson that is smaller my wife and I love it we purchased this one for my daughter for Christmas we noticed when you lock the handle upright it sucks out attachment pipe is this normal also the handle is hard to lock upright
Asked 5 years ago by mycross2005.
- Answer This is how it is designed. The vacuum has to be locked upright to use the attachment hose
  Answered 5 years ago by Bird
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QuestionWhen using my multi floor the brushes stop turning.
Asked 5 years ago by Satl1976.
- Answer Hi there, this is Kelly with Dyson. We are sorry to read your review and hear you're having an issue with the brush bar on your Ball Multi Floor upright. Please consider contacting us directly at [email protected], and it will be our pleasure to provide you with support. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionIs this Dyson vacuum good for pet fur, I have a lot every day? Does the stair cleaning component detach for ease of use?
Asked 5 years ago by DrtyGrl.
- Answer Hello DrtyGrl, This is Miella from Dyson. The Dyson Ball MultiFloor is great for picking up pet hair deep within the fibers of your carpet and flooring. The stair tool does attach and detach to the hose each use. Hope this helps! Miella Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionWe currently have a DC50 how does it compare with the Dyson-Ball Multifloor Bagless upright vacuum - Iron/Yellow?
Asked 6 years ago by Robin.
- Answer Hello Robin, this is Kelly with Dyson. The DC50 is a more compact model, smaller in overall size, and provides less suction that our full size machines. The Dyson Ball Multi Floor is perfect for homes with both bare floors and carpeting, as the brush bar can be disabled should you desire. You will have significantly stronger suction with the Ball Multi Floor as well. Best wishes, Kelly Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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QuestionI love my German Shepherd except for all the hair shed. Is this model good enough for hair pick up, or should I look at one of the other Dyson models for hair pick up? Thanks.
Asked 6 years ago by DogLover.
- Answer I would look at the Animal series
  Answered 6 years ago by Robin
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QuestionHI, I have an indoor outdoor carpet that has begun to pill due to strong suction from my Shark vacuum. I contacted the manufacturer of the carpet and they said I needed to use a lower setting on the suction. Does this vacuum have such ability?
Asked 6 years ago by cindylouwho.
- Answer This product has height adjustment, as well as the ability to disable the spinning brush. This will be easier on your carpet.
  Answered 6 years ago by TeleVision
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QuestionHow do I detach the hose handle from the rest of the vacuum? I have been pushing the button but nothing happens.
Asked 6 years ago by CJoy.
- Answer Push the red button while pulling it out
  Answered 6 years ago by Alex
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QuestionDoes it shut off when full
Asked 6 years ago by Char.
- Answer No
  Answered 6 years ago by Alex
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QuestionJust purchased Stanton frieze/shag carpet. It’s extremely thick and high pile. My Kirby cannot raise high enough to accommodate carpet. How about this one? If not, can you recommend one?
Asked 6 years ago by Gwen.
- Answer Should self adjust, you can turn off the rotating brush and use suction only so you don’t destroy the carpet or vacuum
  Answered 6 years ago by Ks8828
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Questionhow to clean filters
Asked 6 years ago by Anonymous.
- Answer Rinse in cold water every 3 months and let air dry for 24 hours. The manual covers these types of things pretty well.
  Answered 6 years ago by CM79
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QuestionAre there any HEPA filters? Washable filters?
Asked 6 years ago by kenp11.
- Answer Yes there is a washable filter that they recommend to wash every 3 months.
  Answered 6 years ago by RobT
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Showing 61-80 of 166 questions

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Questions & Answers

Dyson - Ball MultiFloor Upright Vacuum - Iron/Yellow

Q: QuestionMG9-US-MMA0620A Cannot get the arm to attach or lock in. How do I do it?

Q: QuestionHow do you adjust the height for the carpet? mine is on the lowest level and makes it very difficult to push. I tried to just push up the bottom but that didn't work.

Q: QuestionWhen I try to vacuum on my new rugs - I can barely push the vacuum. IT works well on a short berber rug and hard floor - but not on the carpet. It is is not a high push carpet. Just a little above a berber

Q: QuestionWhat is the process for warranty replacement on this product. I have an issue with roller not rolling, just stopped and it will not spin. Is there something I need to do because I cleaned it out and still won’t roll. Any advice is appreciated

Q: QuestionIs this product new or refurbished?

Q: QuestionWhere is the on button

Q: QuestionHello I have a Dyson multi floor pet vacum for a year now the rubber band that is on the ball keeps slipping off and causing the vacum not to move freely what can I do to fix this small but trou l some issue. Any advice would be great thanks.

Q: QuestionWhat is the manufactures warranty on it?

Q: Questioncan you vacuum shag carpets?

Q: QuestionI have an older Dyson that is smaller my wife and I love it we purchased this one for my daughter for Christmas we noticed when you lock the handle upright it sucks out attachment pipe is this normal also the handle is hard to lock upright

Q: QuestionWhen using my multi floor the brushes stop turning.

Q: QuestionIs this Dyson vacuum good for pet fur, I have a lot every day? Does the stair cleaning component detach for ease of use?

Q: QuestionWe currently have a DC50 how does it compare with the Dyson-Ball Multifloor Bagless upright vacuum - Iron/Yellow?

Q: QuestionI love my German Shepherd except for all the hair shed. Is this model good enough for hair pick up, or should I look at one of the other Dyson models for hair pick up? Thanks.

Q: QuestionHI, I have an indoor outdoor carpet that has begun to pill due to strong suction from my Shark vacuum. I contacted the manufacturer of the carpet and they said I needed to use a lower setting on the suction. Does this vacuum have such ability?

Q: QuestionHow do I detach the hose handle from the rest of the vacuum? I have been pushing the button but nothing happens.

Q: QuestionDoes it shut off when full

Q: QuestionJust purchased Stanton frieze/shag carpet. It’s extremely thick and high pile. My Kirby cannot raise high enough to accommodate carpet. How about this one? If not, can you recommend one?

Q: Questionhow to clean filters

Q: QuestionAre there any HEPA filters? Washable filters?

QuestionMG9-US-MMA0620A Cannot get the arm to attach or lock in. How do I do it?

QuestionHow do you adjust the height for the carpet? mine is on the lowest level and makes it very difficult to push. I tried to just push up the bottom but that didn't work.

QuestionWhen I try to vacuum on my new rugs - I can barely push the vacuum. IT works well on a short berber rug and hard floor - but not on the carpet. It is is not a high push carpet. Just a little above a berber

QuestionWhat is the process for warranty replacement on this product. I have an issue with roller not rolling, just stopped and it will not spin. Is there something I need to do because I cleaned it out and still won’t roll. Any advice is appreciated

QuestionIs this product new or refurbished?

QuestionWhere is the on button

QuestionHello I have a Dyson multi floor pet vacum for a year now the rubber band that is on the ball keeps slipping off and causing the vacum not to move freely what can I do to fix this small but trou l some issue. Any advice would be great thanks.

QuestionWhat is the manufactures warranty on it?

Questioncan you vacuum shag carpets?

QuestionI have an older Dyson that is smaller my wife and I love it we purchased this one for my daughter for Christmas we noticed when you lock the handle upright it sucks out attachment pipe is this normal also the handle is hard to lock upright

QuestionWhen using my multi floor the brushes stop turning.

QuestionIs this Dyson vacuum good for pet fur, I have a lot every day? Does the stair cleaning component detach for ease of use?

QuestionWe currently have a DC50 how does it compare with the Dyson-Ball Multifloor Bagless upright vacuum - Iron/Yellow?

QuestionI love my German Shepherd except for all the hair shed. Is this model good enough for hair pick up, or should I look at one of the other Dyson models for hair pick up? Thanks.

QuestionHI, I have an indoor outdoor carpet that has begun to pill due to strong suction from my Shark vacuum. I contacted the manufacturer of the carpet and they said I needed to use a lower setting on the suction. Does this vacuum have such ability?

QuestionHow do I detach the hose handle from the rest of the vacuum? I have been pushing the button but nothing happens.

QuestionDoes it shut off when full

QuestionJust purchased Stanton frieze/shag carpet. It’s extremely thick and high pile. My Kirby cannot raise high enough to accommodate carpet. How about this one? If not, can you recommend one?

Questionhow to clean filters

QuestionAre there any HEPA filters? Washable filters?