Questions & Answers

Name: Dyson - Big Ball Canister Vacuum - Yellow/iron
Brand: Dyson
SKU: 5485100
Price: 299.99 USD
Rating: 4.5 (323 reviews)

Dyson - Big Ball Canister Vacuum - Yellow/iron

Model:: CY23; |
SKU:: 5485100

User rating, 4.5 out of 5 stars with 323 reviews.

Highly rated by customers for:

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Page Showing 41-59 of 59 questions

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QuestionWill the wand get under my bed( 2.5 inches)?
Asked 5 years ago by Bobbby.
- Answer Hello Bobby, this is Kelly with Dyson. The Dyson Big Ball Canister vacuum features a longer reaching wand to reach all of your awkward areas, up high and down low. You may not be able to fit the wand completely under your bed, if it's only 2.5" from the floor. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionI'm on my 14 day trial for the Big Ball Canaster. Do I need to pull that trigger on the handle when I vacuum on carpeting? I have new carpeting - low pile but the installer warned me to raise the brush bar as to not untangle the carpet?
Asked 5 years ago by Anonymous.
- Answer Yes, you will to adjust the suction by maneuvering the trigger on the handle when vacuuming in carpet especially if the carpet is an area rug (or any carpeting that isn’t permanently stationary.
  Answered 5 years ago by Emoney
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QuestionI have a question who works on Dyson vacuums ? I have 2. one I have been told the motor is gone on it but I do not believe this. I heard there is a Dyson vacuum repair store somewhere in St. Louis. Is this true?
Asked 5 years ago by tracey.
- Answer you can find dyson service centers by going to their website and searching for service centers. Looks like you have one in Creve Coeur https://www.dyson.com/support/journey/service-centers.html
  Answered 5 years ago by Joe123
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QuestionAny chemical used which is listed on California proposition 65?
Asked 5 years ago by Sam.
- Answer Not that we read
  Answered 5 years ago by Samurai
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QuestionDoes this vacuum work on high pile (thick shag) carpet?
Asked 5 years ago by Anonymous.
- Answer yep
  Answered 5 years ago by Joe123
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QuestionHow do I empty the bag less reservoir
Asked 6 years ago by Anonymous.
- Answer You press the button on the canister which ejects the reservoir, then on the reservoir you press another button and the bottom will open, you can then shake it out. There is also another button which enables you to remove the whole plastic casing. But be warned! You cannot clean the filter which is in the reservoir, which means that after a while there is a smelly fine powder that collects and smells terribly every time you use the vacuum. See pic and read my review on that.
  Answered 6 years ago by Vee2
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QuestionI have purchased a new shag area rug that is 12' x 15', what is the best vacuum product for this carpet?
Asked 6 years ago by Workerbee.
- Answer Hello there, this is Kelly with Dyson. I'm happy to inform you that Dyson canister vacuums are generally among our most powerful offering in the Dyson line of vacuum cleaners. The suction power on the Dyson Big Ball canister vacuums is suction controlled, so while you cannot turn off the brush bar for use on your shag carpeting, you can slow the brush down, subsequently lowering suction power as well. Best wishes, Kelly Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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QuestionWhat accessories go with this?
Asked 6 years ago by Layne.
- Answer A small head and a crevice.
  Answered 6 years ago by Wolfy
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QuestionI have the upright animal with a lot of attachments. Can I use the attachments with the canister vac?
Asked 6 years ago by PPK.
- Answer Yes, some of the attachments are compatible on this product, but the older attachments will not fit the newer models due to a design change.
  Answered 6 years ago by CommunityAnswer
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QuestionCan you easily reach ceilings and upper corners and door trim with the wand? I like to use it for baseboards too but need to know it will be long enough without an extender.
Asked 7 years ago by SabrinaC.
- Answer yes, and I'm vertically challenged and easily reaches high. also like the attachments. also has long cord
  Answered 7 years ago by clockchargingstation
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QuestionI have a white sandy beach lake house that makes the rugs alway sandy and a regular vacuum does not clean it up well but a vacuum with a beater brush foot does so what vacuum would you suggest from dyson that would work?
Asked 7 years ago by Scottdee.
- Answer I think the animal version is the best. Spend the extra to get the V7 or better motor
  Answered 6 years ago by Richard
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QuestionIs the beater bar on this model motorized?
Asked 7 years ago by Anonymous.
- Answer Nope. Uses floor suction. It definitely sucks, but not in the good way a vacuum is supposed to.
  Answered 7 years ago by Rick
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QuestionIs this machine useful in Europe (Denmark)? Does it work with voltage 240V? (By using an adapter)
Asked 8 years ago by Europe.
- Answer Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Big Ball Canister Vacuum. Dyson machines are built for use in the country in which they are purchased from. Our machines are not multi-voltage and we do not recommend using a power converter. A machine purchased in the US will operate at 110-120 voltage. Best Wishes, Krystal Dyson Customer Service
  Answered 8 years ago by DysonProductExpert
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QuestionHow loud is this vacuum in dbs?
Asked 5 years ago by Babs.
- Answer Hello Babs, This is Miella from Dyson. The sound lebel of the Dyson Big Ball canister is 85 dBa. Hope this helps! Miella Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionI love this vacuum but I am concerned that the motorized brush will scratch hardwood. I would like an attachment that is just a brush to vacuum my hardwoods...the vacuum came w a small one but would like it to be the size of the motorized piece.
Asked 5 years ago by Lacey.
- Answer They do make one larger but I have used the vacuum on my hardwood floors which are only a year old with no problem. I also before I purchased this machine use to sweep them with a corn broom. My floors are new and I have three coats of varnish on them. No scratches!!!
  Answered 5 years ago by Chip
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QuestionWhat is the motor power of this vacuum cleaner?
Asked 8 years ago by Sanaa.
- Answer The "motor" power has very little to do with the efficiency of a vacuum. The efficiency of a vacuum is measured in AirWatts, a relation between electrical power used, flow and suction. It's a bit like MPG for a car. You could have a vacuum with great flow (aka a fan) and very little suction, or the opposite great suction, low flow. (aka a vacuum pump), that would not help you much. In the same relation, if your vacuum was using 5,000 Watts and generating only 250 Airwatts, it would be a very poor vacuum. Airwatt are measured at the baseplate, and not with all attachments. Manufacturers that do NOT publish their Airwatts have something to hide. ;-) The Airwatt measurement is based on ASTM F558 F17 Just in case you want to know ...
  Answered 7 years ago by Steve
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QuestionCan the beater bar be turned off for easily scratched hardwood? I like that feature on tge (borrowed) Dyson upright I’ve been using.
Asked 7 years ago by CAGinVA.
- Answer The Dyson's have a trigger on the wand near where it is held that when pulled disengages the beater bar.
  Answered 7 years ago by doctorboy
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QuestionWhat is the difference(s) between this Dyson Big Ball Canister and the Dyson Mutilfloor Canister? Besides the price....
Asked 8 years ago by Lacey.
- Answer Hi Lacey, this is Krystal with Dyson. Thank you for your interest in the Dyson Ball Canister Vacuum. The main difference between these machines includes suction power and tool attachments each come with. Best Wishes, Krystal Dyson Customer Service
  Answered 8 years ago by DysonProductExpert
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QuestionWhat is the difference between the $599 (red/grey) and the $499 (Yellow/Iron) price points for the Dyson Big Ball Bagless Canister Vacuum?
Asked 8 years ago by Anonymous.
- Answer The more expensive one does not need a filter.
  Answered 7 years ago by MauRC
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Showing 41-59 of 59 questions

Questions & Answers

Dyson - Big Ball Canister Vacuum - Yellow/iron

Q: QuestionWill the wand get under my bed( 2.5 inches)?

Q: QuestionI'm on my 14 day trial for the Big Ball Canaster. Do I need to pull that trigger on the handle when I vacuum on carpeting? I have new carpeting - low pile but the installer warned me to raise the brush bar as to not untangle the carpet?

Q: QuestionI have a question who works on Dyson vacuums ? I have 2. one I have been told the motor is gone on it but I do not believe this. I heard there is a Dyson vacuum repair store somewhere in St. Louis. Is this true?

Q: QuestionAny chemical used which is listed on California proposition 65?

Q: QuestionDoes this vacuum work on high pile (thick shag) carpet?

Q: QuestionHow do I empty the bag less reservoir

Q: QuestionI have purchased a new shag area rug that is 12' x 15', what is the best vacuum product for this carpet?

Q: QuestionWhat accessories go with this?

Q: QuestionI have the upright animal with a lot of attachments. Can I use the attachments with the canister vac?

Q: QuestionCan you easily reach ceilings and upper corners and door trim with the wand? I like to use it for baseboards too but need to know it will be long enough without an extender.

Q: QuestionI have a white sandy beach lake house that makes the rugs alway sandy and a regular vacuum does not clean it up well but a vacuum with a beater brush foot does so what vacuum would you suggest from dyson that would work?

Q: QuestionIs the beater bar on this model motorized?

Q: QuestionIs this machine useful in Europe (Denmark)? Does it work with voltage 240V? (By using an adapter)

Q: QuestionHow loud is this vacuum in dbs?

Q: QuestionI love this vacuum but I am concerned that the motorized brush will scratch hardwood. I would like an attachment that is just a brush to vacuum my hardwoods...the vacuum came w a small one but would like it to be the size of the motorized piece.

Q: QuestionWhat is the motor power of this vacuum cleaner?

Q: QuestionCan the beater bar be turned off for easily scratched hardwood? I like that feature on tge (borrowed) Dyson upright I’ve been using.

Q: QuestionWhat is the difference(s) between this Dyson Big Ball Canister and the Dyson Mutilfloor Canister? Besides the price....

Q: QuestionWhat is the difference between the $599 (red/grey) and the $499 (Yellow/Iron) price points for the Dyson Big Ball Bagless Canister Vacuum?

QuestionWill the wand get under my bed( 2.5 inches)?

QuestionI'm on my 14 day trial for the Big Ball Canaster. Do I need to pull that trigger on the handle when I vacuum on carpeting? I have new carpeting - low pile but the installer warned me to raise the brush bar as to not untangle the carpet?

QuestionI have a question who works on Dyson vacuums ? I have 2. one I have been told the motor is gone on it but I do not believe this. I heard there is a Dyson vacuum repair store somewhere in St. Louis. Is this true?

QuestionAny chemical used which is listed on California proposition 65?

QuestionDoes this vacuum work on high pile (thick shag) carpet?

QuestionHow do I empty the bag less reservoir

QuestionI have purchased a new shag area rug that is 12' x 15', what is the best vacuum product for this carpet?

QuestionWhat accessories go with this?

QuestionI have the upright animal with a lot of attachments. Can I use the attachments with the canister vac?

QuestionCan you easily reach ceilings and upper corners and door trim with the wand? I like to use it for baseboards too but need to know it will be long enough without an extender.

QuestionI have a white sandy beach lake house that makes the rugs alway sandy and a regular vacuum does not clean it up well but a vacuum with a beater brush foot does so what vacuum would you suggest from dyson that would work?

QuestionIs the beater bar on this model motorized?

QuestionIs this machine useful in Europe (Denmark)? Does it work with voltage 240V? (By using an adapter)

QuestionHow loud is this vacuum in dbs?

QuestionI love this vacuum but I am concerned that the motorized brush will scratch hardwood. I would like an attachment that is just a brush to vacuum my hardwoods...the vacuum came w a small one but would like it to be the size of the motorized piece.

QuestionWhat is the motor power of this vacuum cleaner?

QuestionCan the beater bar be turned off for easily scratched hardwood? I like that feature on tge (borrowed) Dyson upright I’ve been using.

QuestionWhat is the difference(s) between this Dyson Big Ball Canister and the Dyson Mutilfloor Canister? Besides the price....

QuestionWhat is the difference between the $599 (red/grey) and the $499 (Yellow/Iron) price points for the Dyson Big Ball Bagless Canister Vacuum?