Questions & Answers

Name: Dyson - Cool Gen1 TP10 Purifier - White
Brand: Dyson
SKU: 6550469
Price: 300.99 USD
Rating: 4.5 (390 reviews)

Dyson - Cool Gen1 TP10 Purifier - White

Model:: 664609-01; |
SKU:: 6550469

User rating, 4.5 out of 5 stars with 390 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 1-20 of 26 questions

Ask a Question

QuestionWhat year is this model made? I want to buy this but my only concern is Dyson won’t discontinue making the filter for this model like other brand right? It’s an expensive one and I would want it to last more years.
Asked 2 years ago by Sunshine.
- Answer I was told by the knowledgeable best buy dude ,that it was last years model, i when for the ""cheap one "" so still have alot of life ahead, i am ordering at least two extra filters just to be ok,they recommend changing the filter at least every 6 months or so
  Answered 1 year ago by JuanR
  Answer this question
QuestionThere are two white tapes on the unit - can I remove?
Asked 2 years ago by Bird.
- Answer Yes please remove those to allow your machine to oscillate as it should. It is just packing tape.
  Answered 2 years ago by DysonProductExpert
  Answer this question
QuestionDOES THIS AIR PURIFIER COME WITH THE FILTER INSTALLED ALREADY OR WILL I HAVE TO INSTALL THE FILTER WHEN I RECEIVE IT?
Asked 8 months ago by KERMIE.
- Answer Already installed
  Answered 8 months ago by Megaman
  Answer this question
QuestionWe purchased the Dyson Air Purifier from Best Buy today. There are no instructions on the operation of the Remote Control, only Regulatory compliance and safety information. Should there be some instructions ?
Asked 1 year ago by OldBear.
- Answer Hello, thank you for your recent purchase of the Dyson Cool Gen1 TP10 Purifier and for reaching out to us. We apologize for any inconvenience caused by the lack of instructions for the remote control. This is not the experience Dyson strives to provide for its customers. We strive to provide the best experience for our customers. Rest assured, we are committed to assisting you. There should indeed be instructions included. You can find the user manual and detailed instructions for the remote control on our official website. If you prefer, you can also reach us at [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
  Answered 1 year ago by Dyson Team
  Answer this question
QuestionDoes this remove VOC particles?
Asked 1 year ago by Buyer.
- Answer Hello, thank you for sharing your concern with us. You have inquired about the Dyson Cool Gen1 TP10 Purifier. We understand how significant this is for you. Rest assured, we are committed to assisting you. We would like to inform you that the Dyson Cool Gen1 TP10 Purifier is designed to remove VOC (volatile organic compound) particles. It uses a HEPA H13 filter that captures 99.95% of particles as small as 0.1 microns, and a layer of activated carbon that removes odors and gases, including VOCs. For detailed information, please email us at [email protected]. We would be delighted to assist you further.
  Answered 1 year ago by Dyson Team
  Answer this question
QuestionCan you use this without using the purifier?
Asked 7 months ago by BarbfromVH.
- Answer Hello, thank you for reaching out to us, we would like to inform you that the yes the Dyson Cool Gen1 TP10 functions both as a purifier and a fan, meaning you can use it just for airflow without activating the air purification feature. You can adjust the settings to simply circulate air without relying on the purifier mode.. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
  Answered 7 months ago by Dyson Team
  Answer this question
QuestionWhat is the model of replacement filter for this tp10? I’m not finding it online.
Asked 1 year ago by Sarah.
- Answer TP01
  Answered 1 year ago by AlfonsoR
  Answer this question
QuestionDoes this model have a two year warranty from Dyson?
Asked 4 months ago by Linda.
- Answer If you pay for it.
  Answered 1 month ago by DLove
  Answer this question
QuestionAbout the filter How many months Can I use sane filter?
Asked 5 months ago by Anonymous.
- Answer It is rated for one year (unless you experience some crazy dirty air). The device will show you if the filter reaches capacity early,
  Answered 4 months ago by PeninaS
  Answer this question
QuestionIs this a fan?
Asked 5 months ago by Holden.
- Answer Yes, it is.
  Answered 3 months ago by Lionel
  Answer this question
QuestionCan this cool a screen in patio?
Asked 6 months ago by Jine.
- Answer Yes
  Answered 5 months ago by NickyS
  Answer this question
QuestionHow much can the unit cool a room ?
Asked 6 months ago by Anonymous.
- Answer Not well, it’s really just a fan that cleans your air
  Answered 5 months ago by user548406
  Answer this question
QuestionWhat does MXEN mean and CAEN mean? how do I know which one pertains to my machine?
Asked 8 months ago by KERMIE.
- Answer Hello, thank you for your query regarding the Dyson - Cool Gen1 TP10 Purifier. The MXEN and CAEN designations for the Dyson Cool Gen1 TP10 Purifier likely refer to regional or model variations, but Dyson does not provide detailed public information on these specific codes. To determine which one pertains to your machine, you can check the product label or serial number on your unit. You can reach Dyson customer support at [email protected] or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.
  Answered 5 months ago by Dyson Team
  Answer this question
Questionmy air purifier isn't oscillating, I have not opened up the base where the filter is, do I need to open up the base and do something to make it oscillate?
Asked 8 months ago by KERMIE.
- Answer By default, and after a power outage, the unit won't oscillate. To turn it on look on your remote control unit. It looks like two triangles back to back. Press it once while the unit is on and filtering air. That should start it moving. You don't have to open the filter area to do this. You should verify that the filter cage is closed and tight since it might impact operations like oscillation. Good luck!
  Answered 5 months ago by BBUser
  Answer this question
QuestionI see an answer that says “The TP10 model includes Wi-Fi connectivity, allowing for remote monitoring and control. “ but specs here say it’s not app compatible , not WiFi enabled. Which is right ?
Asked 8 months ago by VC.
- Answer Hello, thank you for bringing this to our attention. We apologize for any confusion regarding the specifications of the Dyson Cool Gen1 TP10 Purifier. The correct information is that the TP10 model does not include Wi-Fi connectivity or app compatibility. We appreciate your patience and understanding as we work to ensure all product details are accurately communicated. If you have any further feedback or need assistance with the product, please email us at [email protected] We would be delighted to assist you further.
  Answered 8 months ago by Dyson Team
  Answer this question
Questionwill this work for only in one room or if I put in hallway of bedroom and bathroom adjacent to each other, will it get rid of smoke from cigarettes?
Asked 11 months ago by Abby.
- Answer Hello, thank you for your inquiry regarding the Dyson Cool Gen1 TP10 Purifier. The Dyson Cool Gen1 TP10 is designed to purify the air in a single room effectively. It uses HEPA filtration to capture particles as small as 0.3 microns, including smoke from cigarettes. While it can help reduce smoke in adjacent areas if placed in a hallway, its primary effectiveness will be in the room where it is located. For optimal results, we recommend placing the purifier in the room where you spend the most time or where the smoke is most concentrated. If you have multiple rooms affected by smoke, you might consider additional units for each room to ensure comprehensive air purification. If you have any other concerns or queries, please contact us via [email protected] We would be delighted to assist you further. Warm regards, Dyson Customer Support
  Answered 10 months ago by Dyson Team
  Answer this question
QuestionAre filters washable
Asked 11 months ago by SheilaJosh.
- Answer Hello, thank you for reaching out with your question about the Dyson Cool Gen1 TP10 Purifier. We understand the importance of maintaining your purifier and ensuring it operates efficiently. The filters in the Dyson Cool Gen1 TP10 Purifier are not washable. We recommend replacing the HEPA+Carbon filter every 12 months, or sooner if needed, to maintain optimal performance. Washing the filters can damage them and reduce their effectiveness. If you need assistance with replacing the filter or have any other questions, please do not hesitate to contact us via [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
  Answered 11 months ago by Dyson Team
  Answer this question
QuestionDoes this model remove odors in a room
Asked 1 year ago by Lou.
- Answer Removed odor from smoke
  Answered 9 months ago by AGMCC
  Answer this question
QuestionRemoves the dust and hair from my pet? Do you recommend me this model? X small room. Thxs.
Asked 1 year ago by Leo.
- Answer Hello, thank you for your question regarding the Dyson Cool Gen1 TP10. The Dyson Cool Gen1 TP10 is primarily designed as an air purifier and fan. While it effectively circulates air and removes airborne particles, it is not specifically designed to remove dust and pet hair from surfaces. For removing pet hair and dust, you might want to consider a vacuum cleaner designed for that purpose, such as the Dyson V11 or Dyson Outsize models. If you have a small room and are looking for an air purifier, the Dyson Cool Gen1 TP10 is a great choice. However, for pet hair and dust removal, we recommend looking into our vacuum cleaner options. If you have any further questions or need additional assistance, please contact us via [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
  Answered 1 year ago by Dyson Team
  Answer this question
QuestionBesides a $200 price increase, what is the difference between the TP10 model on sale and the TP07? Is it only the wifi connectivity?
Asked 1 year ago by Kudarey.
- Answer Hello Kudarey, thank you for your inquiry. Besides the $200 price increase, the TP10 model offers several enhancements over the TP07 model. These include Wi-Fi Connectivity: The TP10 model includes Wi-Fi connectivity, allowing for remote monitoring and control. Improved Performance: The TP10 has a more powerful processor, resulting in faster and more efficient operation. Enhanced Features: Additional features such as advanced diagnostics and a more user-friendly interface are included in the TP10. If you have any further questions or need additional details, please feel free to ask at [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
  Answered 1 year ago by Dyson Team
  Answer this question

Showing 1-20 of 26 questions

Best-selling air purifiers

Shark - NeverChange Air Purifier, 5-Year Filter Life, 650-sq Ft - Black

User rating, 4.7 out of 5 stars with 363 reviews.

Black Friday Deal
Your price for this item is $159.99
Shark - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White

User rating, 4.7 out of 5 stars with 734 reviews.

Black Friday Deal
Your price for this item is $279.99
Miko - Ibuki 2.0 Smart Air Purifier with H13 HEPA Filter, App Control, Ionizer, Aromatherapy, for Rooms up to 1500 sq ft - Black

User rating, 4.8 out of 5 stars with 6 reviews.

Black Friday Deal
Your price for this item is $69.99
Blueair - Blue Pure 211i Max 3000 Sq. Ft HEPASilent Smart Extra-Large Room Air Purifier - White/Gray

User rating, 4.7 out of 5 stars with 519 reviews.

Black Friday Deal
Your price for this item is $199.99
Shark - NeverChange Compact Pro Air Purifier - Dove

User rating, 4.8 out of 5 stars with 132 reviews.

Black Friday Deal
Your price for this item is $129.99
Shark - Clean Sense Air Purifier 500, Clean Sense IQ, NanoSeal True HEPA, 500 sq. ft., Filters 99.9% of allergens, Pro Odor Lock - White

User rating, 4.8 out of 5 stars with 852 reviews.

Black Friday Deal
Your price for this item is $119.99
Blueair - Blue Pure 511i Max 926 sq ft HEPASilent Small Room Bedroom Air Purifier - White/Gray

User rating, 4.8 out of 5 stars with 189 reviews.

Black Friday Deal
Your price for this item is $79.99
Dyson - Purifier Hot+Cool HP2 De-NOx - White/Gold

User rating, 4.7 out of 5 stars with 20 reviews.

Your price for this item is $699.99
The comparable value for this item is $949.99
Dyson - Purifier Hot+Cool HP1 - White

User rating, 4.4 out of 5 stars with 18 reviews.

Your price for this item is $499.99
The comparable value for this item is $659.99
Shark - TurboBlade Cool + Heat - Ultra-customizable bladeless tower fan & heater, pivots, twists, oscillates up to 180° - Charcoal

User rating, 4.2 out of 5 stars with 5 reviews.

Black Friday Deal
Your price for this item is $299.99
Blueair - Blue Pure 311i Max 1,800 Sq. Ft Smart HEPASilent Air Purifier - White/Seabed

User rating, 4.8 out of 5 stars with 202 reviews.

Black Friday Deal
Your price for this item is $159.99
Levoit - Core 200S-P Smart Air Purifier - Gray

User rating, 4.8 out of 5 stars with 648 reviews.

Your price for this item is $69.99
The comparable value for this item is $89.99
Dyson - Purifier Hot+Cool HP1 - Exclusive - White/Silver

User rating, 4.7 out of 5 stars with 15 reviews.

Black Friday Deal
Your price for this item is $499.99
Levoit - PlasmaPro 600S-P Smart Air Purifier - White

User rating, 4.8 out of 5 stars with 453 reviews.

Black Friday Deal
Your price for this item is $199.99
Levoit - Core 300-P Air Purifier - White

User rating, 4.8 out of 5 stars with 457 reviews.

Your price for this item is $84.99
The comparable value for this item is $99.99
Shark - 3-in-1 Clean Sense Air Purifier, Heater & Fan, HEPA Filter, 500 Sq Ft Coverage - White

User rating, 5 out of 5 stars with 2 reviews.

Your price for this item is $199.99
The comparable value for this item is $399.99
Levoit - Vital 200S-P Smart Air Purifier - White/Grey

User rating, 4.8 out of 5 stars with 345 reviews.

Your price for this item is $149.99
The comparable value for this item is $199.99
Shark - CleanSense™ Air Purifier with Odor Neutralizer Technology, covers 500 sq.ft. Captures 99.98% of airborne particles - White

Not yet reviewed

Your price for this item is $99.99
The comparable value for this item is $179.99
Shark - Clean Sense Air Purifier MAX with Odor Neutralizer Technology, 1200-sq. ft, HEPA Filter - Black

User rating, 4.7 out of 5 stars with 343 reviews.

Your price for this item is $329.99
Dyson - Purifier Humidify+Cool PH2 De-NOx - White/Gold

User rating, 4.7 out of 5 stars with 14 reviews.

Your price for this item is $879.99
The comparable value for this item is $1,099.99

Questions & Answers

Dyson - Cool Gen1 TP10 Purifier - White

Q: QuestionWhat year is this model made? I want to buy this but my only concern is Dyson won’t discontinue making the filter for this model like other brand right? It’s an expensive one and I would want it to last more years.

Q: QuestionThere are two white tapes on the unit - can I remove?

Q: QuestionDOES THIS AIR PURIFIER COME WITH THE FILTER INSTALLED ALREADY OR WILL I HAVE TO INSTALL THE FILTER WHEN I RECEIVE IT?

Q: QuestionWe purchased the Dyson Air Purifier from Best Buy today. There are no instructions on the operation of the Remote Control, only Regulatory compliance and safety information. Should there be some instructions ?

Q: QuestionDoes this remove VOC particles?

Q: QuestionCan you use this without using the purifier?

Q: QuestionWhat is the model of replacement filter for this tp10? I’m not finding it online.

Q: QuestionDoes this model have a two year warranty from Dyson?

Q: QuestionAbout the filter How many months Can I use sane filter?

Q: QuestionIs this a fan?

Q: QuestionCan this cool a screen in patio?

Q: QuestionHow much can the unit cool a room ?

Q: QuestionWhat does MXEN mean and CAEN mean? how do I know which one pertains to my machine?

Q: Questionmy air purifier isn't oscillating, I have not opened up the base where the filter is, do I need to open up the base and do something to make it oscillate?

Q: QuestionI see an answer that says “The TP10 model includes Wi-Fi connectivity, allowing for remote monitoring and control. “ but specs here say it’s not app compatible , not WiFi enabled. Which is right ?

Q: Questionwill this work for only in one room or if I put in hallway of bedroom and bathroom adjacent to each other, will it get rid of smoke from cigarettes?

Q: QuestionAre filters washable

Q: QuestionDoes this model remove odors in a room

Q: QuestionRemoves the dust and hair from my pet? Do you recommend me this model? X small room. Thxs.

Q: QuestionBesides a $200 price increase, what is the difference between the TP10 model on sale and the TP07? Is it only the wifi connectivity?

Best-selling air purifiers

QuestionWhat year is this model made? I want to buy this but my only concern is Dyson won’t discontinue making the filter for this model like other brand right? It’s an expensive one and I would want it to last more years.

QuestionThere are two white tapes on the unit - can I remove?

QuestionDOES THIS AIR PURIFIER COME WITH THE FILTER INSTALLED ALREADY OR WILL I HAVE TO INSTALL THE FILTER WHEN I RECEIVE IT?

QuestionWe purchased the Dyson Air Purifier from Best Buy today. There are no instructions on the operation of the Remote Control, only Regulatory compliance and safety information. Should there be some instructions ?

QuestionDoes this remove VOC particles?

QuestionCan you use this without using the purifier?

QuestionWhat is the model of replacement filter for this tp10? I’m not finding it online.

QuestionDoes this model have a two year warranty from Dyson?

QuestionAbout the filter How many months Can I use sane filter?

QuestionIs this a fan?

QuestionCan this cool a screen in patio?

QuestionHow much can the unit cool a room ?

QuestionWhat does MXEN mean and CAEN mean? how do I know which one pertains to my machine?

Questionmy air purifier isn't oscillating, I have not opened up the base where the filter is, do I need to open up the base and do something to make it oscillate?

QuestionI see an answer that says “The TP10 model includes Wi-Fi connectivity, allowing for remote monitoring and control. “ but specs here say it’s not app compatible , not WiFi enabled. Which is right ?

Questionwill this work for only in one room or if I put in hallway of bedroom and bathroom adjacent to each other, will it get rid of smoke from cigarettes?

QuestionAre filters washable

QuestionDoes this model remove odors in a room

QuestionRemoves the dust and hair from my pet? Do you recommend me this model? X small room. Thxs.

QuestionBesides a $200 price increase, what is the difference between the TP10 model on sale and the TP07? Is it only the wifi connectivity?