Questions & Answers

Name: Dyson - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver
Brand: Dyson
SKU: 6451340
Price: 749.99 USD
Availability: InStock
Rating: 4.5 (614 reviews)

Dyson - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver

Model:: 368960-01; |
SKU:: 6451340

User rating, 4.5 out of 5 stars with 614 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 63 questions

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QuestionDoes this unit have a 2 or 3 prong power cord?
Asked 4 years ago by Gam1.
- Answer Hello there, this is Kelly with Dyson. The Purifier Hot + Cool HP07 features a 2-prong plug. Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionHello, what is the CADR(Clean Air Delivery Rate) of this air purifier(specifically the Dyson HP07)? Thank you
Asked 4 years ago by LoveTech.
- Answer great
  Answered 4 years ago by Anonymous
  Answer this question
QuestionWhat are the dimensions for this unit?
Asked 4 years ago by Kurza.
- Answer Hello WM, this is Kelly with Dyson. The HP07 is 30" tall, and the base diameter is 9.8". Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionHow long does a filter last? How often does it need to be changed?
Asked 4 years ago by FilterLIfe.
- Answer Hi there, this is Tia from Dyson. We recommend replacing your air purifier filter every 12 months. That's because over time, filters can get clogged with pollutants, and even let unpleasant odors back into the room. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionIs this unit UL Certified or UL Listed?
Asked 4 years ago by ChrisGM.
- Answer Hi there, this is Tia from Dyson. Dyson purifying fans are UL listed. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionHow much energy does the heater typically use? I’ve had heaters before which increased my electricity bill to the point where I no longer could afford to use it. Thank you.
Asked 4 years ago by Suki.
- Answer Hi Suki, this is Kelly with Dyson. When using the Purifier Hot + Cool HP07 in heater mode, it will be drawing 2250 watts, so you'd very likely notice a slight uptick in your electric bill. How much would depend on usage, and cost of electricity in your local municipality. Best Wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionCan you turn on the heat and air purifier functions simultaneously? Is the HP07 the only model that provides heat or cold air when the purifier is on? Thank you.
Asked 4 years ago by Coco.
- Answer Hello Coco, this is Kelly with Dyson. Any time you have your HP07 Pure Hot + Cool machine on, it's purifying the air, whether in heat or cool mode. We do have other models that offer both heating and cooling as well, in addition to the HP07. You can view the full range of Dyson purifiers right on the Dyson website. Best Wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionHiw to set dyson hp07 to only fan mode?
Asked 4 years ago by Anonymous.
- Answer Hi there, this is Kelly. When your machine is not being used in heat mode, it's in fan mode. The machine will always be purifying your air, no matter which mode is in use. Best Wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionIs it possible to turn on the heat using the Dyson Link app?
Asked 4 years ago by HugeFan.
- Answer Hello, this is Kelly with Dyson. We at Dyson take safety very seriously when developing new technology for our customers, and we want to ensure that safeguards are built into our products to minimize hazards and risk to our customers. Since the control of products over the internet is still new technology to regulators, in the US now, products contain more stringent requirements until a better understanding of all risks is understood. This is why the heating and temperature controls have been disabled via the Dyson Link app, at this time. We are certainly sorry for any inconvenience that this has caused for you. The heating, as well as all other functions can still be carried out via remote control. Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionIs it possible to set a schedule and use the heat to reach a certain temperature at a certain time?
Asked 4 years ago by HugeFan.
- Answer Hi there, this is Tia from Dyson. Due to federal safety regulation UL278, the Dyson HP07 will only allow you to control the heat settings from the remote control and not the Dyson Link App. This means you will not be able to program a start time for heat functions from the App. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionThe TPO7 filter smell is not going away. I have had it for 3 weeks. It seems I am not the first to complain, should the machine be returned? Or does Dyson replace the filter when this smell is with some machines?
Asked 4 years ago by Rosebud.
- Answer Hi there Rosebud, this is Tia from Dyson! We're sorry to hear of your experience and assure you this is not typical for our purifying units. We're happy to provide troubleshooting support to resolve your concerns. At your convenience, we invite you to reach out to us for machine support at at [email protected] and we'll be pleased to help you further. We look forward to hearing from you and thank your for choosing Dyson technology! Best wishes, Tia Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionIt the only difference between the TP07 and the HP07 the cooling and heating feature?
Asked 4 years ago by BK.
- Answer I believe so.
  Answered 4 years ago by Teresa123
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QuestionHow much are the replacement filters?
Asked 4 years ago by Anonymous.
- Answer Have not purchased one yet but I read $65.00 on up. Check with Dyson website or Best Buy
  Answered 4 years ago by Teresa123
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QuestionWhat the differences between the HP07 and the next down model?
Asked 4 years ago by Patriothopeful.
- Answer Hi there, this is Tia from Dyson. Happy to help! The Dyson HP07 has been re-engineered to deliver 50% cleaner air, when compared to the Dyson TP01 variant. While our previous Dyson HP06 features Dyson Cryptomic™ technology, which traps formaldehyde molecules, continuously destroying them with catalytic oxidisation. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionWhat colors does this purifier come in?
Asked 4 years ago by SunCactus.
- Answer Hi there, this is Tia from Dyson! The Dyson HP07 Hot + Cool purifier is offered through this authorized retailer in White/Silver. You may find other colorways offered exclusively through other authorized retailers or through Dyson directly. Thank you for your interest in Dyson technology. Best wishes, Tia Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionWhat is the BTU rating?
Asked 3 years ago by Tygeros.
- Answer Hello there, this is Kelly with Dyson. We don't measure our machines in terms of BTU's. While our machines do have a heating element, they're measured in watts. While in heat mode, the purpose is to provided heated, purified air in to your room. How well it heats your space would vary, depending on factors such as doors and windows, how warm the room already is, the air temperature outside, etc. With our Dyson Pure Hot+Cool™ purifiers, you can set the desired air temperature all the way to 99 degrees, and you have 10 airflow speeds to choose from. Best wishes, Kelly Dyson Customer Support
  Answered 3 years ago by DysonProductExpert
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QuestionI have the HP01 and I do not like that on the heat setting, this will blow cold air once the room temperature reached setting temperature. Will this model do the same? I would prefer it shut off and only turn on once heat drops below set temperature.
Asked 3 years ago by jmz123.
- Answer My HP07 cycles the fan on and off.
  Answered 3 years ago by Mopar1
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QuestionIs there a way to just have the purifier on without heat or cold?
Asked 4 years ago by Purifier.
- Answer Hi there, this is Kelly with Dyson. When the machine is on, either in heating or cooling mode, it will always be purifying the air. In order for it to purify the air, the machine needs to be drawing air inward through the machine's advanced filtration. You do need to have the machine on in order to achieve that. This model does feature backward airflow mode, so you can have it on, with the air flowing through the base of the loop, rather than outward through the front and into the room. Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionIs the HP07 available in black from BestBuy or is that color only available directly from our local Dyson store?
Asked 4 years ago by Abrasha.
- Answer Hello Abrasha, this is Kelly with Dyson. The Dyson Purifier Hot + Cool HP07 is not a Dyson exclusive colorway; however it may not be available at all authorized retail locations. Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionDoes this model support 5.0ghz wifi? I'm using a google wifi system with dual-band and couldn't get it to work with an older Dyson fan because it only supports 2.4ghz wifi. I want to figure out if this model will support the setup. Thanks!
Asked 4 years ago by NK.
- Answer It does not know how to have the router pick to right one. You will have to call your provider and the can split the band. You’ll be down for about half hour and then need to reset all your connections. It’s a mess! Come on Dyson please provide an app update!
  Answered 3 years ago by Cdwshuz
  Answer this question

Showing 41-60 of 63 questions

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Questions & Answers

Dyson - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver

Q: QuestionDoes this unit have a 2 or 3 prong power cord?

Q: QuestionHello, what is the CADR(Clean Air Delivery Rate) of this air purifier(specifically the Dyson HP07)? Thank you

Q: QuestionWhat are the dimensions for this unit?

Q: QuestionHow long does a filter last? How often does it need to be changed?

Q: QuestionIs this unit UL Certified or UL Listed?

Q: QuestionHow much energy does the heater typically use? I’ve had heaters before which increased my electricity bill to the point where I no longer could afford to use it. Thank you.

Q: QuestionCan you turn on the heat and air purifier functions simultaneously? Is the HP07 the only model that provides heat or cold air when the purifier is on? Thank you.

Q: QuestionHiw to set dyson hp07 to only fan mode?

Q: QuestionIs it possible to turn on the heat using the Dyson Link app?

Q: QuestionIs it possible to set a schedule and use the heat to reach a certain temperature at a certain time?

Q: QuestionThe TPO7 filter smell is not going away. I have had it for 3 weeks. It seems I am not the first to complain, should the machine be returned? Or does Dyson replace the filter when this smell is with some machines?

Q: QuestionIt the only difference between the TP07 and the HP07 the cooling and heating feature?

Q: QuestionHow much are the replacement filters?

Q: QuestionWhat the differences between the HP07 and the next down model?

Q: QuestionWhat colors does this purifier come in?

Q: QuestionWhat is the BTU rating?

Q: QuestionI have the HP01 and I do not like that on the heat setting, this will blow cold air once the room temperature reached setting temperature. Will this model do the same? I would prefer it shut off and only turn on once heat drops below set temperature.

Q: QuestionIs there a way to just have the purifier on without heat or cold?

Q: QuestionIs the HP07 available in black from BestBuy or is that color only available directly from our local Dyson store?

Q: QuestionDoes this model support 5.0ghz wifi? I'm using a google wifi system with dual-band and couldn't get it to work with an older Dyson fan because it only supports 2.4ghz wifi. I want to figure out if this model will support the setup. Thanks!

Most-viewed items

QuestionDoes this unit have a 2 or 3 prong power cord?

QuestionHello, what is the CADR(Clean Air Delivery Rate) of this air purifier(specifically the Dyson HP07)? Thank you

QuestionWhat are the dimensions for this unit?

QuestionHow long does a filter last? How often does it need to be changed?

QuestionIs this unit UL Certified or UL Listed?

QuestionHow much energy does the heater typically use? I’ve had heaters before which increased my electricity bill to the point where I no longer could afford to use it. Thank you.

QuestionCan you turn on the heat and air purifier functions simultaneously? Is the HP07 the only model that provides heat or cold air when the purifier is on? Thank you.

QuestionHiw to set dyson hp07 to only fan mode?

QuestionIs it possible to turn on the heat using the Dyson Link app?

QuestionIs it possible to set a schedule and use the heat to reach a certain temperature at a certain time?

QuestionThe TPO7 filter smell is not going away. I have had it for 3 weeks. It seems I am not the first to complain, should the machine be returned? Or does Dyson replace the filter when this smell is with some machines?

QuestionIt the only difference between the TP07 and the HP07 the cooling and heating feature?

QuestionHow much are the replacement filters?

QuestionWhat the differences between the HP07 and the next down model?

QuestionWhat colors does this purifier come in?

QuestionWhat is the BTU rating?

QuestionI have the HP01 and I do not like that on the heat setting, this will blow cold air once the room temperature reached setting temperature. Will this model do the same? I would prefer it shut off and only turn on once heat drops below set temperature.

QuestionIs there a way to just have the purifier on without heat or cold?

QuestionIs the HP07 available in black from BestBuy or is that color only available directly from our local Dyson store?

QuestionDoes this model support 5.0ghz wifi? I'm using a google wifi system with dual-band and couldn't get it to work with an older Dyson fan because it only supports 2.4ghz wifi. I want to figure out if this model will support the setup. Thanks!