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Questions & Answers
- Model:
- 298706-01
- |
- SKU:
- 6401091
Highly rated by customers for: Battery Life, Power, Ease of use
Page Showing 41-54 of 54 questions
Q: QuestionWhen will this vacuum be back in stock at Best Buy? I’ve been waiting several weeks and wonder if I should just go ahead and buy directly from Dyson.
Asked by Rick25.
- A:Answer It wasn’t in stock when I went but I just went ahead and ordered it from the store and they sent it straight home in a few days.
Answered by Jose
Q: QuestionLike the power and battery replacement but not head size. Can you use the v11 torque drive head instead?
Asked by Curt.
- A:Answer Hello Curt, this is Kelly with Dyson. The smaller Torque Drive head for the V11 would not fit on the V11 Outsize, due to the Outsize featuring a larger head, and having a different size connection. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionI dont see anywhere on here how long does the batteries charge runtime last, I know it varies by model and speed used, can you please specify?? Also when will this be back in stock Bestbuy?? Thanks
Asked by Clau.
- A:Answer Battery charge should last approx 60 min with a mixture of tile and carpet. The more carpet the less time.
Answered by icmoney
Q: QuestionDebating between this and the v11 animal - house with a heavy shedding dog. Will this be as good or better than the “animal” on dog hair? Thanks
Asked by BK2BFD.
- A:Answer Hi there, this is Kelly with Dyson. The Dyson V11™ Animal vacuum has an integrated digital motor which spins the brush bar up to 60 times a second. It drives stiff nylon bristles deep into carpet to remove dirt, and carbon fiber filaments capture fine dust on hard floors. Both machines offer three cleaning modes for a variety of household tasks, so you'll have the right balance of power and run time where you need it. This model also has an LED display and will allow you to switch between your 3 power modes: Eco, Auto and Boost. The V11™ Outsize comes with a full-size cleanerhead and a larger dust bin. Having a shedding dog, you might find greater benefit to having that larger size bin; it would for sure mean less emptying for you. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionCan you use the tools in any mode? Extended or hand held?
Asked by Sal.
- A:Answer Hi Sal, this is Kelly with Dyson. This is a great question! Any of the tools or attachments that come with this machine can either be attached right to the end of the wand, or you can remove the wand and attach any of them to the bin to use the vacuum as a hand held. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: Questionis this the model with one battery or two batteries?
Asked by Alex.
- A:Answer Two batteries and two chargers
Answered by Mami
Q: QuestionDoes this new model solve the problem of hair getting tangled or wrapped on the brush-roll? Or does it have self cleaning brush roll to provide zero maintenance?
Asked by Anonymous.
- A:Answer I have 2 hairy dogs and a long haired cat and this vac has been heaven for that. The small power head is perfect for doing the couches, chairs and I've even used it on the bulky throw pillows. I've used it for over a week and haven't had hair wind around the roller. There may be one or two long hairs laying on the roller but that's it. All the hair that gets picked up is pushed out of the dirt bin into your garbage. You never have to reach your hand in to pull anything out.
Answered by azbarb
Q: QuestionDifference between all the new V11 cordless vacums. Bought the biggest one and to heavy and bulky. Not sure which one to exchange for.
Asked by Horn.
- A:Answer Hello Horn, this is Kelly with Dyson. The Dyson V11 Outsize is a larger, and heavier model that our other V11 cord-free machines. The Outsize does feature a full-size bin and larger cleaner head. The weight on that machine is 7.85 pounds, while the weight on the other V11 models is 6.7 pounds. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionDoes this model switch from fb loor yo carpet
Asked by Horn.
- A:Answer It seamlessly goes from one type of floor to another if you have it on the "auto" setting. I even vacuumed kitty litter where one part of the head was on carpet and the other on tile and it still picked everything up.
Answered by azbarb
Q: QuestionWhat is the difference between this model and the 799.99 Dyson Outsize? They appear the same just different colors.
Asked by Drew.
- A:Answer The Outsize has a larger cleaning head, comes with more attachments plus a second battery and charger. At present the Outsize is $100 off at BB. For $100 more, than the regular V11, the Outsize is a great purchase.
Answered by Mick
Q: QuestionWill the v11 soft roller cleaner head Work with the v11 outsize?
Asked by KatmikkiC.
- A:Answer Hello Mikki, this is Kelly with Dyson. While the V11 models do not have their own soft roller, we do make a soft roller head for the V10 models, which will fit on the V11 model machines. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionDoes this work on hardwood floors?
Asked by Al.
- A:Answer Hello Al, this is Kelly with Dyson. Yes, the V11 Outsize will work on hardwood floors. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionWhat is the difference (other then the color) between this machine and the “outsize origin” on Dyson’s website?
Asked by Mike.
- A:Answer The Origin only comes with one battery and one charger. The Outsize (Red) comes with two chargers, two batteries, and a clip that allows you to attach two tools directly to the wand (red stick). I strongly recommend getting the Outsize (Red) for $70 more. The last thing you want when you need to vacuum is a dead battery and the batteries and charger are $149.99 and $29.99 respectively. The wand clip is also $8.99 if you purchase separately. So if you get the Outsize (Red) you get $188.97 worth of accessories for $70. You will need a second battery regardless so I don't understand why anyone would buy the Origin if the Outsize (Red) is available. https://smartshopping.guide/upright-vacuums/vs/dyson-v11-outsize-vs-dyson-v11-outsize-origin-comparison-chart
Answered by Bryan
Q: QuestionWhere I can buy additional battery?
Asked by Emily.
- A:Answer It already comes with 2 batteries. You won't need more than that, the life is pretty awesome.
Answered by Jess
Page 3, Showing 41-54 of 54 questions
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