“We have had 2 units before not your brand . We see other brands have feature so dog hair don’t get hung up in rollers . Does yours have anything that’s only problem we hate about vac?”
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For short hair (1" or less) you should be fine, though you may run into issues with the auto-empty if enough hair accumulates in the bin (which can mostly be solved by having the bot run more frequently). For longer hair, you're going to have to clean the brush frequently. We have two people with shoulder-blade length hair in our house, and it needs to be cleaned just about every cleaning cycle (TBF I shed a lot and could stand to brush my hair more often). Fortunately the brush compartment is very quick to clean - Ecovacs has done a good job of making it instant to disassemble and reassemble, and they include a hair removal tool that lives on the bot and works extremely well (so much so that I regularly steal it to clean my Dyson upright now). All-told, I spend about a minute cleaning it, and do that 2ish times per week. That said, here's the bad news: There's obviously a design flaw in that hair (or at least long hair - don't have data for short-medium length) migrates very easily to the sides of the brush where the bearings are located. I anticipate that this is going to cause significant issues in the long term as hair gets sucked into the not-quite-sealed bearings. This is the stuff that actually has to be cleaned every time - the rest of the brush could probably go multiple weeks and still be ok. The other issue that you'll likely run into RE: hair is the auto-empty. Especially on carpets, where long hair clumps with carpet fibers and dust, the bin has issues emptying probably 2/3rds of the time. This is especially likely if the bin gets fairly full of hair. It's not hard to solve, but if you have a dog (or humans) that shed a lot, you should anticipate that the auto-empty bin won't work most of the time. You might be able to get it to work consistently by running the bot frequently, but I wouldn't count on that when purchasing. P.S. I haven't looked deeply at this yet, but think that failure to empty on carpets may also be the result of one other design flaw which is that the emptying path is really only designed for hard floors. The bottom of the plate where the robot sits is open, and that plate has two ports on top that interface with the emptying bin. On carpet, this causes a bunch of channeling around the sides of the base which lowers the resultant suction at the emptying ports. For carpet use, Ecovacs includes a little ramp for the bot to climb up (not really necessary on medium-pile carpet), but they totally miss the need to seal the bottom of the tower as far as I can tell (it's possible that I missed a component in the box somewhere, but I don't recall seeing mention of such a base plate in the startup guide either).
Sorry, there was a problem. Please try again later.We have a terrier with barb-like fur that is approximately 1 inch or shorter. The fur doesn't get stuck in the roller. Depending on the length and amount of fur, it is possible for it to get caught up in the roller. See the attached photo of the roller. The roller consists of a row of brush and a row of rubber. The main area long fibers get caught in are the two cut out slots in the middle and on the side bearing of the roller, indicated by the arrows. There is an included tool to cut through roller tangles and it works well. I only had to use the tool when I first bought the vacuum and it swept a wool rug.
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