Questions & Answers

Q: QuestionWhat model year r these?

Asked 2 years ago by DK.

• A:Answer Don't know the year but they are a WIFI 6 system EERO 6 Plus

  Answered 2 years ago by LorraineDenisHVerified Purchase

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Q: QuestionI have my own modem/router which I plan to replace with a mesh (3 units) wi-fi router. Modem is not provided by my cable company so apparently I will need add one to attach to the router. My question is, does the router have a cabel to attach the modem?

Asked 2 years ago by mick401.

• A:Answer Yes. It comes with a Ethernet cable.

  Answered 2 years ago by TrueNorth

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Q: QuestionCan i use these with the arris T25 modem on xfinity internet service::

Asked 2 years ago by Jeff.

This question was asked about the related product: eero - 6+ Dual-band Mesh Wi-Fi 6 System (2-pack) - White

• A:Answer yes

  Answered 2 years ago by DanielP

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Q: QuestionAre these eero devices POE or do they need a power source?

Asked 2 years ago by BWash.

• A:Answer They need a power source

  Answered 2 years ago by Dale

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Q: Questioncan erro be plugged into my existing wifi router's ethernet port?

Asked 2 years ago by jake.

• A:Answer yes

  Answered 2 years ago by WilliamHVerified Purchase

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Q: Questionwill these work with my Verizon modem

Asked 2 years ago by jim.

• A:Answer It shouls if you have a LAN connection to plug in to.

  Answered 2 years ago by Jim1234Verified Purchase

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Q: QuestionI only have a jet pack for internet service with no ethernet connection. Can I connect this mesh system wirelessly?

Asked 2 years ago by Anonymous.

• A:Answer go to website and ask them

  Answered 2 years ago by KenpVerified Purchase

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Q: QuestionI have satellite internet. If I connect this to the wifi router, will it extend our range within the house?

Asked 2 years ago by Anonymous.

• A:Answer I cannot say for certainty, but you should be connecting the EERO to the modem vs. the router. But having said that, if your modem has an extra Ethernet port, yes you can connect to to the modem vs. via the router. But insofar as connecting to your existing router, if your router has an Ethernet port available, yes you can

  Answered 2 years ago by JohnHVerified Purchase

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Q: QuestionI'm considering switching from Xfinity/Comcast cable to Quantum Fiber's 940 Mbps plan. Will this mesh system work with that?

Asked 2 years ago by FiberOptic.

• A:Answer It should BUT the Eero is limited to a 1gb Ethernet connection. But given most devices will not operate at that speed, it may not matter.

  Answered 2 years ago by JohnHVerified Purchase

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Q: QuestionCan I use the eeo6+ax3000witjh HughesNet modem to stop buffering

Asked 2 years ago by Milk.

• A:Answer You should check your mbps speeds, if you have a lot of devices connected and using it for gaming, streaming, etc and a low mbps there’s the issue. You should look into upgrading to 90+mbps which is good for 4-6/or 10devices. If your issue is you’re far from the wifi router or on a second floor getting eero6+ and the extenders would be such a life saver as it makes the wifi flow all throughout. Hope this helps!

  Answered 2 years ago by Adrian

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Q: QuestionI want a total of three extenders for dead spots in my two story home in the NC mountains. Can all 3 of these work off of my existing router wireless or do I have to plug one into the router which would only leave me two extenders to work wirelessly.

Asked 2 years ago by JC.

• A:Answer You said it right. Or else you can setup these three as new networks by connecting ethernet cable from your current setup. You just need to plug ethernet in one unit of eero, rest two will backhaul by it self wirelessly and if you keep same SSID (wifi name) & password as current setup you don’t need to add all wifi devices. They will get it automatically

  Answered 2 years ago by Drsn

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Q: QuestionHow would this work with my Xfinity set up? I have the modem/router combo. I've read that I may need to disable the Xfinity router. If true, how do I do it? I have to clue what most of the terminology I've read here means so simple terms please.

Asked 3 years ago by Anonymous.

This question was asked about the related product: eero - 6+ Dual-band Mesh Wi-Fi 6 System (2-pack) - White

• A:Answer Hi so it’s very simple, you’ll keep your xfinity modem you only unplug the xfinity router, set it aside and get the eero device and connect it to the modem as if it were the xfinity router. If it’s the providers device you could return it. Hope this helps.

  Answered 2 years ago by Adrian

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Q: QuestionI have a dual modem/router. Can I still attach this, or will it not work since I have a device that includes both the modem and router?

Asked 3 years ago by Mandi.

This question was asked about the related product: eero - 6+ Dual-band Mesh Wi-Fi 6 System (2-pack) - White

• A:Answer You can plug one end into the modem (network cable) and the other into the eero. it replaces your router function and then provides wifi to your place. If you ISP is providing wifi, you can then have them turn theirs off since you now are using an eero to do this.

  Answered 2 years ago by jimbo505

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Q: QuestionWould these work with home WiFi from Verizon box router

Asked 3 years ago by Nippers4.

• A:Answer Yes it can.

  Answered 2 years ago by PreetamBVerified Purchase

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Q: QuestionIs this is 2020 or 2022 model?

Asked 3 years ago by Borish.

This question was asked about the related product: eero - 6+ Dual-band Mesh Wi-Fi 6 System (2-pack) - White

• A:Answer 2022 with 160hz support

  Answered 2 years ago by Drsn

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Q: QuestionHow do I set up eero Built-in with my Echo or Echo Dot?

Asked 3 years ago by Spacey.

• A:Answer Alexa will recognize that there is a new device and will set it up automatically. If for some reason she doesn’t then you can just open the Alexa app and hit add a new device.

  Answered 2 years ago by Iski09

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Q: QuestionWould this wok with centry linkC4000LG Modem with DSL

Asked 3 years ago by Marv.

• A:Answer I have a similar model, the C4000BG, and my two-eero setup works with it.

  Answered 2 years ago by StevenE

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Q: QuestionDoes this work with XFinity service and a CGM4331COM modum/router?

Asked 3 years ago by Bloom.

• A:Answer Yes it works seamlessly

  Answered 1 year ago by trainman305Verified Purchase

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Q: Question(eero - 6+ AX3000 Dual-Band Mesh Wi-Fi 6 System (3-pack) - White) - Does this kit need a base station? I mean is it for an add-on to an existing EERO base? Or can I add these to my existing Router by Spectrum? Thx

Asked 3 years ago by Daren.

• A:Answer You connect one of these to the modem and the other two are satellite range extenders basically.

  Answered 3 years ago by WillzhereVerified Purchase

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