Questions & Answers

Q: QuestionTwo questions for the Electrolux Staff: 1) What type 240V 30 amp receptacle is preferred, the NEMA 14-30 , or the NEMA 10-30 ? 2) Please provide a link to the installation manual, or a drawing showing the location of the exhaust vent

Asked 1 year ago by GoProPro.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Thanks for reaching out! You can use either NEMA 10-30R or NEMA 14-30R receptacle. In order to access the installation guide, please go to https://www.electrolux.com/en/p/laundry-care/stacked-washer-and-dryer-units/ELTE7300AW. Scroll down until you reach "For Owners" section. We are glad to help! -Yhano

  Answered 1 year ago by ElectroluxExpert

  
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Q: QuestionWhere is the WASHING MACHINE FILTER LOCATED, and is it ONLY able to be cleaned out from pet hair and other substances, by an authorized serviceman ($$$)?

Asked 10 months ago by Emygal.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Page 67 has only the infor for the dryer NOT THE WASHER. It looks like to clean the filter of the washer you need to call a serviceperson . Cleaning the filter is routine maintenance. The filter looks like its in the back of the machine . How the heck does one access if in a closet/cubby as most are? Jessica, you say "typically" has the filter clean in the front in your answer which is evasive as it leads one to believe some do some don't. The filter in the back panel only accessible by a service person does not make any sense. Please explain

  Answered 9 months ago by Toby

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Q: QuestionIs one electrical power supply cord sufficient for this unit? Which size and type supply cord should be installed?

Asked 1 year ago by GoProPro.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Thanks for reaching out! The ELTE7300AW requires a 110V outlet for the washer section and a 208/240V outlet for the electric dryer section. The power cord is a standard 3-prong type, suitable for typical household connections. Just ensure that the outlet you’re using matches the cord specifications for safe operation. We hope this was helpful to you. -Yhano

  Answered 1 year ago by ElectroluxExpert

  
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Q: QuestionWill this washer and dryer be large enough to wash and dry a king comforter?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Hello, Thank you for reaching out to us! Please know that the Electrolux Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer is a full-size, stacked unit with a vertical layout that takes up half the floor space of a traditional washer and dryer. Here are some key features: Washer Capacity: 4.4 cubic feet Dryer Capacity: 8.0 cubic feet LuxCare Wash System: Provides thorough cleaning to clothes and fabrics. 15-Minute Fast Wash & Dry: Quickly deep cleans and dries items. Extra Large Capacity: Easily handles large loads, including king-sized comforters. Given its capacity, this laundry tower should be suitable for washing and drying a king comforter. However, always check the specific dimensions of your comforter to ensure it fits comfortably in the washer drum - Owen

  Answered 1 year ago by ElectroluxExpert

  
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Q: QuestionIf either the washer or dryer breaks and in not fixable do I have to buy a new washer & dryer or just the unit that broke?

Asked 2 years ago by IndividualReplace.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.5 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with Perfect Steam - Titanium

• A:Answer Hello individualReplace, Thank you for reaching out to us and for bringing this to our attention! Please know that If either the washer or dryer in your Electrolux Laundry Tower Single Unit breaks and is not fixable, you don’t necessarily have to replace the entire unit. The Laundry Tower is designed as a fully integrated vertical layout, featuring a full-sized washer at the bottom and a full-sized dryer on top, with an easy-to-reach control panel in the middle. Here are your options: Replace the Broken Unit: If only the washer or dryer is malfunctioning, you can replace the specific unit that broke. This way, you maintain the stacked design and save space. Replace the Entire Laundry Tower: Alternatively, you can choose to replace the entire laundry Tower unit. Keep in mind that this option involves replacing both the washer and dryer, even if only one of them is faulty. Ultimately, the decision depends on your preference, budget, and whether you want to keep the integrated design. If you opt for a new unit, consider the Electrolux 600 Series Laundry Tower™ Single Unit with its spacious washer (4.5 cu. ft.) and dryer (8.0 cu. ft.) capacities, along with features like SmartBoost Technology, Perfect Steam Option, and more. Happy laundry days! - Owen

  Answered 2 years ago by ElectroluxExpert

  
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Q: QuestionWe live on well water....what water pressure is needed for the "Intelligent" fill to calibrate properly before timing out? Can you select a water level instead of using the "Intelligent" feature?

Asked 2 years ago by SusanCE.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Thank you for reaching out, Susan. Hot and cold water faucets must be  installed within the hose length of your washer’s water inlet. The faucets must be 3/4 inch. (1.9 cm) with threading for laundry hose connection. The water pressure must be between 20 and 120 psi. Pressure difference between hot and cold cannot be more than 10 psi. Your water department can advise you of your water pressure. More details about the cycle selection can be reviewed in the use and care manual. https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A23623503en.pdf ~Ruth

  Answered 2 years ago by Electrolux Canada

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Q: QuestionIS THE WASHER AND DRYER WORK WITH 120 VOLT

Asked 1 week ago by JAD.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Hi JAD! Thank you for reaching out. No, the Electrolux ELTE7300AW electric laundry tower does not run on 120 volts. It requires a dedicated 240-volt electric outlet to power the high-capacity dryer, as typical of full-size electric laundry units. We hope this helps! - Patrick

  Answered 1 week ago by Electrolux Canada

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Q: QuestionDoes this washer have a fabric softener tray

Asked 1 week ago by Patty.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Thank you for your question. Yes, the Electrolux Laundry Tower Single Unit Front Load Washer & Dryer (4.4 Cu. Ft. Washer / 8.0 Cu. Ft. Electric Dryer) is equipped with a fabric softener dispenser. The washer features a convenient multi-compartment detergent drawer that includes dedicated sections for detergent, bleach, and fabric softener. The fabric softener is automatically released during the appropriate rinse cycle, ensuring optimal performance and even distribution. For best results, please be sure to fill only to the indicated maximum line to avoid overfilling or residue buildup. - Jessica

  Answered 1 week ago by ElectroluxExpert

  
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Q: QuestionI have a water spill safety tray that is 30 inches deep. Will this unit work with that depth tray?

Asked 2 weeks ago by 20pumpchump.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Thank you for your inquiry. The Electrolux Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer has an approximate depth of 32 inches. Given that your water spill safety tray is 30 inches deep, the unit would exceed the tray depth by about 2 inches. Additionally, proper installation requires extra clearance at the rear for water hoses, electrical connections, and dryer venting. This typically brings the total required depth to approximately 33–35 inches. Based on these dimensions, this unit would not be compatible with a 30-inch-deep tray, as it would not allow sufficient space for safe and proper installation. - Jessica

  Answered 1 week ago by ElectroluxExpert

  
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Q: QuestionDoes unit include hoses?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Thank you for reaching out. No — it does NOT include the water supply hoses. ~Ruth

  Answered 1 month ago by Electrolux Canada

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Q: QuestionMy unit did not come with an instruction manual or guide, how do proceed if I would like a digital copy or in print?

Asked 2 months ago by Manual.

• A:Answer Hi there! Thank you for reaching out and we sincerely apologize for not receiving a manual for your stackable unit. For further assistance, please join us via Live Chat at www.electrolux.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick

  Answered 2 months ago by Electrolux Canada

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Q: QuestionDoes this dryer have a powerful enough blower to support long vertical venting?

Asked 3 months ago by Anonymous.

• A:Answer Hi there, valued consumer! The Electrolux Laundry Tower dryer is a vented unit, but the manual/spec sheet does not publish a blower power metric or a max vent length. You cannot confirm from the manual alone that the blower is “powerful enough” for long vertical venting typical best practice is always to keep vent runs as short and straight as possible, and to verify with a qualified installer or the full installation manual before committing to a long vertical duct route. - Maico

  Answered 3 months ago by ElectroluxExpert

  
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Q: QuestionWhere does the dryer vent hose go on the side or the back?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer it requires a rigid duct that goes on the back

  Answered 4 months ago by MirandaG

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Q: QuestionWhat volt plugs does it use?

Asked 4 months ago by Christine.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Hi Christine! Thank you for reaching out. The Electrolux Laundry Tower model ELTE7300AW requires two distinct power sources due to its washer and dryer components operating at different voltages. The washer component utilizes a standard 120V connection drawing 15 amps, and it comes equipped with a pre-attached power cord featuring a standard 3-prong grounded plug. Conversely, the dryer component requires a high-voltage 240/208V connection drawing 30 amps. - Patrick

  Answered 4 months ago by Electrolux Canada

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Q: QuestionWhy is my dryer not working? It shuts off after 5 seconds

Asked 5 months ago by AndrewC.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Hi Drew! There are so many factors as to why your dryer is not working. For further assistance, please join us via Live Chat at www.electrolux.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick

  Answered 5 months ago by Electrolux Canada

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Q: QuestionNo mater what I set the water temperature to, the washer uses hot water. How do I change this?

Asked 5 months ago by Stacy80.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer Thank you for reaching out regarding your Electrolux Laundry Tower with the 4.4 cu. ft. Front Load Washer. We understand how concerning it can be when the water temperature does not match your selected setting. If the washer is using hot water no matter which temperature you choose, please check the following: 1. Verify hose connections Ensure the hot and cold water hoses are connected to the correct inlets on the back of the washer. Reversed connections will cause the washer to fill with the wrong temperature. 2. Confirm both water supply valves are fully open If the cold-water valve is closed or partially closed, the washer will rely on hot water only. 3. Inspect hoses for kinks or blockages Restricted cold-water flow can prevent proper temperature mixing. 4. Perform a cold-water test Select a cycle that uses cold water only (such as Rinse & Spin). If hot water still enters the washer, the cold inlet valve may require servicing. - Jessica

  Answered 5 months ago by ElectroluxExpert

  
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Q: QuestionDo you need two power cords for this unit (1 x 110 for the washer, 1 x 220 for the dryer)?

Asked 5 months ago by Scott.

• A:Answer yes

  Answered 4 months ago by MirandaGVerified Purchase

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Q: QuestionHow is the dryer vented? Can it be vented through the floor?

Asked 6 months ago by Boo.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer it uses rigid ducting that can probably go through the floor

  Answered 4 months ago by MirandaG

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Q: QuestionCan you wash and dry a king size comforter in this unit?

Asked 6 months ago by Treasure.

This question was asked about the related product: Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer - White

• A:Answer yes

  Answered 4 months ago by MirandaG

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