Questions & Answers

Q: QuestionWhat kind of sensor does this webcam use?

• A:Answer The Elgato Facecam Pro uses a large area SONY STARVIS sensor, which is optimized for both natural and artificial light.

Q: QuestionCan I use this webcam with a tripod?

• A:Answer Yes, the Elgato Facecam Pro includes a mount that allows you to attach it to a monitor or a tripod.

Q: QuestionWhat is the maximum video frame rate of the Elgato Facecam Pro?

• A:Answer This webcam can capture ultra-detailed video at a maximum frame rate of 4K resolution at 60 frames per second.

Q: QuestionWhat is the field of view for this webcam?

• A:Answer The Elgato Facecam Pro has a field of view up to 90 degrees, which is great for capturing your surroundings or your entire team.

Q: QuestionDoes it work with a ps5

Asked 1 year ago by Oswaldo.

• A:Answer Unfortunately, Facecam Pro isn’t recognized by PS5. If you’re capturing gameplay through a PC with a capture card, you can still use it in your setup. Otherwise, you’ll want a PlayStation certified camera. -JE

  Answered 1 year ago by Customer Care

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Q: Questioni want a webcam that can record 4k at 60fps or higher can this one record at 4k and 60 fps all together?

Asked 9 months ago by moe.

• A:Answer Hi moe, yes - our Facecam Pro can record 4K60.

  Answered 9 months ago by Customer Care

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Q: QuestionIs it compatible with Apple DISPLAY XDR with MACMINI M4? With independent Shure Mic??

Asked 1 year ago by Anonymous.

• A:Answer Hi there! Facecam Pro is compatible with Mac mini with M4 but does not have a magnetic base. It includes a monitor clamp for mounting or can be attached using its 1/4"-20 thread. -James

  Answered 1 year ago by Customer Care

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Q: QuestionI need very effective noise canceling Webcam. How effective is this camera?

Asked 1 year ago by Bodrero.

• A:Answer Hello, This camera doesn't have a microphone. -Art

  Answered 1 year ago by Corsair

  
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Q: Questiondoes this have face tracking

Asked 1 year ago by Anonymous.

• A:Answer Yes. This has face tracking.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes this webcam allow Portrait mode to simulate smartphone portrait mode?

Asked 2 years ago by AdrianPodcaster.

• A:Answer Hello, It does not. -Art

  Answered 2 years ago by Corsair

  
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Q: QuestionDoes it have a microphone? Thanks

Asked 2 years ago by Emanuel.

• A:Answer Hello, It does not, it's a webcam only. -Art

  Answered 2 years ago by Corsair

  
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Q: QuestionCan it be ceiling-mounted to view a cooking demonstration and project the live image to a tv monitor?

Asked 2 years ago by Lulu.

• A:Answer Yes definitely as long as you have the mount for the ceiling you should be able to mount it since you can mount it on a tripod.

  Answered 2 years ago by JeanVerified Purchase

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Q: QuestionDoes this can require a software installation?

Asked 2 years ago by DP90fesh.

• A:Answer Mostly, yes. This really depends on your setup. Some functions may work if you have the proper GPU; however, the cam has beautiful functionality with the software. To download the software go to www.elgato.com/downloads

  Answered 2 years ago by FunkeyFriend24

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Q: QuestionDoes it have a on switch

Asked 2 years ago by SlyFancyMan15.

• A:Answer No. It can be easily unplugged if you wish to turn it off. Your settings will save.

  Answered 2 years ago by FunkeyFriend24

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Q: QuestionWill this Webcam work with a curved monitor?

Asked 2 years ago by Sawright99.

• A:Answer Hello, The monitor is irrelevant, you'd just need to find a way to mount. -Art

  Answered 2 years ago by Corsair

  
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