Questions & Answers

Q: QuestionDoes this device support 4K passthrough?

• A:Answer Yes, this device supports 4K60 HDR passthrough.

Q: QuestionIs a driver required for setting up this device?

• A:Answer No, a driver is not required, it has a driverless setup on laptop, PC, Mac, and iPad.

Q: QuestionWhat is the maximum supported resolution for video capture?

• A:Answer The maximum supported resolution for video capture is 1080p at 60 FPS.

Q: QuestionCan I use any application with this capture card?

• A:Answer Yes, you can use Elgato capture software, QuickTime, OBS Studio, Discord, Microsoft Teams, and Zoom.

Q: QuestionDoes this device have any limitations?

• A:Answer No, this device has zero limitations, no time limits, watermarks, or subscriptions.

Q: QuestionCan I stream to any platform using this device?

• A:Answer Yes, you can stream to YouTube, Twitch, TikTok, and Facebook Gaming.

Q: QuestionIs this compatible with Samsung tablets I got the new s tab 11 ultra but want to stream my games

Asked 6 days ago by Mguy.

Q: QuestionCan I use an iPhone 12 pro for recording but use my TV for gameplay or do I need an adapter to go from USB-C to lightning?

Asked 1 month ago by Anonymous.

• A:Answer You would need to buy a Lightning to HDMI Adapter, but keep in mind you'd still need a power source for the capture card.

  Answered 1 month ago by AntwonNVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use this the stream my mobile games from and iPhone or Android phone? If so, can it stream 2 devices at a time to show like a pvp split screen? Please see attached photo for reference

Asked 1 month ago by Kra.

• A:Answer It can only do one device at a time. for mobile phones youd need to buy another adapter. either a USB-C to HDMI or a Lightning to HDMI, depending on what you have.

  Answered 1 month ago by AntwonNVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it work without pc

Asked 4 months ago by Snakespear.

• A:Answer It does; you need to find a power source for the capture card. could also be a power brick. It just needs to be a USB 3.0 connection

  Answered 1 month ago by AntwonNVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan i use this to capture from a different PC? like i was gonna use a pc with 9700K and a 3060 12GB gpu to capture gameplay and stream while my other pc has a 5900X and a 3080 TI does the actual gaming.

Asked 7 months ago by Computerguy64.

• A:Answer Considering that's exactly how streamers use capture cards, to get gameplay from their gaming pc to their streaming pc, this answer is obvious. Yes. It will work for that purpose.

  Answered 1 month ago by AntwonNVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHaving trouble find an external capture device that support's the Switch 2's linear PCM 5.1 surround option. This is the only surround sound option for Switch 2. I'm looking to pass through the visuals in 4K with HDR and pass through the surround sound

Asked 8 months ago by TheConsoleKiller.

• A:Answer You're gonna have to bump it up like $50 more to the 4K S to capture at 4K60 and capture that 5.1 Audio

  Answered 5 months ago by WillieFrescoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)