Questions & Answers

Q: QuestionHow many keys does the Elgato Stream Deck Plus have?

• A:Answer The Elgato Stream Deck Plus has 8 keys.

Q: QuestionWhat operating systems are compatible with the Elgato Stream Deck?

• A:Answer This device is compatible with Windows 10 (64-bit) or later and macOS 10.15 or later.

Q: QuestionHow is the Elgato Stream Deck connected?

• A:Answer The Elgato Stream Deck Plus connects via a USB-C cable.

Q: QuestionCan you customize the Elgato Stream Deck?

• A:Answer Yes, the Stream Deck is fully customizable. You can use it as an audio mixer, studio controller, production console, etc.

Q: QuestionIs the Elgato Stream Deck compatible with streaming platforms?

• A:Answer Yes, the Stream Deck has plugins for OBS, Twitch, YouTube, and more.

Q: QuestionCan you hook this up to a PlayStation5

Asked 3 months ago by Derek.

• A:Answer Stream Deck + requires a Windows or macOS computer to work. It will not work if you connect it directly to your PS5.

  Answered 3 months ago by Customer Care

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Q: QuestionCan this be used as a audio mixer

Asked 9 months ago by Scott.

• A:Answer Yes. I have it setup to control all audio in my system, from games to music to discord.... All can be controlled separately.

  Answered 4 months ago by EdwardSVerified Purchase

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Q: Questiondoes this require the use of elgato studio or can it be used with Stremlabs or OBS?

Asked 1 year ago by TeeKay.

• A:Answer It works with just about anything that you can install on your computer. It takes some setup which can be a bit complicated until you get used to it. I'd recommend adding a Stream Deck mini so you spend less time fumbling about with sub folders if you plan on using it for transitions, voicemod effects, stream audio settings etc.

  Answered 1 year ago by SquishyVerified Purchase

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Q: QuestionCan it be used with the USB-C to USB-C cable?

Asked 1 year ago by cheo.

• A:Answer Yup.

  Answered 1 year ago by SquishyVerified Purchase

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Q: Questionis the screen in the middle touchscreen?

Asked 1 year ago by Jared.

• A:Answer Yes, it's a touch screen.

  Answered 1 year ago by SquishyVerified Purchase

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Q: QuestionWhen will thid be back in stock?

Asked 3 years ago by Dennis.

• A:Answer Not sure bestbuy is usually on top of it

  Answered 2 years ago by BlakeVerified Purchase

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Q: QuestionWill Best Buy ever carry the white model?

Asked 2 years ago by Keeferfer.

• A:Answer Hi, Please reach out to Best Buy regarding this. If you have any questions regarding the Stream Deck + itself, please feel free to contact support via Elgato's website. -Albert

  Answered 2 years ago by Corsair

  
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Q: QuestionHello, how do you turn it on and off by disconnecting the cable?

Asked 1 year ago by Jose.

• A:Answer Hello Jose, Please refer to the included Quick Start Guide for functionality outlines. -Art

  Answered 1 year ago by Corsair

  
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