Questions & Answers
- Model:
- 15M-CP0011DX
- |
- SKU:
- 6237349
Highly rated by customers for: Touch screen, Speed, Price
Page Showing 81-84 of 84 questions
Q: QuestionDoes this laptop have any internal drive slots to expand beyond the 128gb SSD? If not, is the SSD replaceable?
Asked by IronArgon.
- A:Answer I did talk about this in my review that I just submitted. Sadly there is not expansion internally and replacing/upgrading the drive will require a great amount of time and effort from what I saw in the Maintenance manual HP has available on this line of Envy's. There's not panels to speak of and there's only screws holding the base in underneath the rubber feet that run across the bottom. I fathom that removing these and opening up the bottom will in fact void the warranty. A couple alternatives, the Envy does have an SD Slot. You could look at purchasing an extremely fast SD Card (not microSD) and then just format it and keep it in the port. Another option would be to purchase an external SSD and simply connect it when needed. If you go this route, I'd recommend seeing if you can find one that uses USB-C as it will offer better performance. The last option would be to inquire in store by talking with one of the Geek Squad techs and see if they are able to perform the upgrade as typically in this scenario it may not void the warranty. I'd call HP first though and see if you can speak with a Tech (In English) to clarify or find an alternative.
Answered by Saitzev
Q: QuestionI just got this today and the storage is full after installing only 3 programs. I thought it had more storage than that. Is there really only 128GB of storage? Specs say 1Tb where’s that?
Asked by Abby.
- A:Answer This computer does not have a 1TB HDD. It has a 128GB SSD, and that's indicated repeatedly in the specs (I don't see 1TB mentioned anywhere). Typically an SSD will be smaller in capacity since it costs more than an HDD. The trade off is that it runs much faster due to having no moving parts.
Answered by HP Team

Q: QuestionDoes this have one or two memory slots? I see that you can upgrade to 16GB max and already has 1 8GB stick. Can I just add one more stick of 8GB? Would adding this simply affect my warranty if it is done without problem?
Asked by wabibi.
- A:Answer Thank you for reaching out. You can add a second 8gb stick without having any issues. The only thing would be that the warranty does not cover that second stick of ram, if you do send the laptop in for service you will need to remove that stick and if you damage the computer due to improper installation it would not be covered.
Answered by HP Team

Q: QuestionDoes this model have fingerprint scanner? All of the pictures show it has, but it was never featured nor shown in the title/specs below.
Asked by LacksInfoOrMisleading.
- A:Answer No, this PC does not have a fingerprint scanner.
Answered by CommunityAnswer
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