Questions & Answers

Q: QuestionWhat is the shortest throwing distance onto a diagonally 160" screen?

Asked 2 years ago by Giri.

• A:Answer According to Epson's Projector Throw Distance Simulator for this model, the shortest throwing distance onto a diagonally 160" screen is 189.77" (15' 9.77") from lens to screen. https://files.support.epson.com/pdc/en/index.html#/page/basicMode

  Answered 1 year ago by Anonymous

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Q: QuestionIf I purchase a $4000 laser projector and get it home and discover it is not what I wanted, can I return it fof full refund?

Asked 2 years ago by PAS.

Q: QuestionDoes the Best Buy 4 year extended Warranty begin at the date of purchase or after the original Manufactures 2 year factory warranty?

Asked 2 years ago by Anonymous.

Q: QuestionCan this model be mounted from the ceiling

Asked 2 years ago by Anonymous.

• A:Answer Yes. I used the same ceiling mount that I used on my Epson Pro Cinema 6010 that the LS11000 replaced. The mount that I use has 4 movable arms to line up with the mounting locations on the LS11000.

  Answered 2 years ago by mikegVerified Purchase

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Q: QuestionIs this available in Black?

Asked 2 years ago by Dino.

• A:Answer No. That's a different model LS12000

  Answered 2 years ago by ibluesmsiVerified Purchase

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Q: QuestionI am looking to upgrade my old projector to this one. However, will this projector work with my current screen pojector?

Asked 2 years ago by Anonymous.

• A:Answer It should you can adjust the width and height on it we are very happy with everything about it !!!

  Answered 2 years ago by JudiVerified Purchase

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Q: QuestionCan firmware updates go directly to the projector via ethernet?

Asked 2 years ago by Anonymous.

Q: QuestionWhat audio outputs are there? Is there a headphone jack?

Asked 2 years ago by Doug.

• A:Answer No only hdmi

  Answered 2 years ago by BillTVerified Purchase

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Q: QuestionHow quiet is the projector itself ? i.e. the fan etc Thank you in advance

Asked 3 years ago by Carter.

• A:Answer Ive owned mine for a month, it is so quiet operating i dont even know its there. This is a reallllllly nice projector

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWould this work as an outdoor projector?

Asked 3 years ago by Aaron.

• A:Answer While it may not be recommended by Epson, I think that it would work very well ...AS LONG AS you can make certain it is not in a damp environment! Enclose it in something that has ventilation and an opening for the projection lens.

  Answered 3 years ago by ArealBestBuyVerified Purchase

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Q: QuestionHow will perform for an image of 150” with an AT Seymour screen? Thank you!

Asked 3 years ago by RMerlano.

• A:Answer Even with 2500 lumens of actual color brightness, at that size it won't be very bright per square foot comapred to a TV. But with a dark room and cinema contnent, it has a good contrast ratio.

  Answered 3 years ago by 4000lumenprojector

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Q: QuestionHello, I have a Bluetooth enabled wireless speaker system (Samsung HW-Q950A 11.1.4 Channel ). Does this projector have the capability to connect through Bluetooth?

Asked 3 years ago by Tim.

• A:Answer Hello Tim. External speaker systems can be connected through the projector's eARC/ARC compatible HDMI port. Unfortunately, Bluetooth features are not available on the LS11000. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionIf I connect an hdmi 2.1 cable from this projector to a sound bar with hdmi arc, followed by the subsequent hdmi 2.1 to an Apple TV 4K, would there be any issues displaying 4K at 120hz? Would I need to upgrade to a sound bar with hdmi e-arc?

Asked 3 years ago by Jose.

• A:Answer Hello Jose. There could be a limitation on video data that's processed by the sound bar. We recommend confirming the specifications with the sound bar manufacturer. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionWill a regular hdmi cable work on the epson ls11000 or must you use hdmi 2.1? Thanks

Asked 3 years ago by Jose.

• A:Answer Hello Jose. You can use other HDMI cables with the LS11000, but for best results, it is recommended to use HDMI 2.1. Please note if you are viewing 4K 120Hz video and using other cables aside from HDMI 2.1, your content might not display properly. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionCan a current owner recommend a mount for the LS11000? I am coming from the Epson 5030UB and the mount I use currently will not work with LS1000. Thank you,

Asked 3 years ago by RTR18.

• A:Answer Did you found the one that works? I am struggling to find perfect one

  Answered 1 year ago by AnjanBVerified Purchase

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Q: QuestionHow / when can we purchase? I am not able to order online or from your store, yet you list it on your website. Rather confusing what we are supposed to do. Thank you.

Asked 4 years ago by Audiojunky.

Q: QuestionHow many hertz? 120 or 240

Asked 4 years ago by MRGBT.

• A:Answer It is not 240 Hz.

  Answered 3 years ago by 4000lumenprojector

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Q: QuestionWhen will the Epson LS11000 be available in all Best Buy stores?

Asked 4 years ago by Honestreviewer.

Q: QuestionIs there a "Be" version of this projector offering wireless HDMI like previous models? If not, is there a wireless transmitter that could be used?

Asked 4 years ago by Anak.

• A:Answer Hello Anak. Unfortunately, there is not a wireless transmitter accessory available for the LS11000. The projector supports HDMI, USB, and LAN connections only. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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