Questions & Answers

Q: QuestionHow does this radar detector handle false alerts?

• A:Answer It boasts exceptional accuracy against false alerts thanks to AI-assisted filtering and Autolearn technology, ensuring a quiet ride.

Q: QuestionWhat is the benefit of the triple-antenna design on this radar detector?

• A:Answer The triple-antenna design, with dual front and single rear antennas, provides double the detection range compared to previous models.

Q: QuestionWhat kind of processor does this radar detector use?

• A:Answer It uses a powerful processor, 25 times faster than the previous Redline EX model, for rapid response times and alerts.

Q: QuestionCan I use this radar detector with my Apple CarPlay system?

• A:Answer Yes, you can easily view your route and alerts on your Apple CarPlay compatible vehicle display.

Q: QuestionWhat firmware version

Asked 5 years ago by Skybandit1.

• A:Answer Redline 360c is currently sold out but once more are in stock, they will have the latest firmware installed which is currently v1.6. Updating firmware on Redline 360c can be done using an optional Mini USB cable and a computer (Windows or Mac) or by connecting it to a Wi-Fi hotspot using the Escort Live app on your smartphone.

  Answered 5 years ago by Escort- Cedar Electronics Team

  
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Q: QuestionDoes this detector have voice alerts or just warning beeps?

Asked 3 years ago by Zoom.

• A:Answer It has both voice and warning beeps and the detector has a ton of setting that can be adjusted for your liking. Can do just voice alerts, both voice and beeps, or just a simple warning alert that displays "caution" or "slow down"

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is included in the box with the detector?

Asked 5 years ago by Bill.

• A:Answer Hello. Redline 360C includes a power cord for the lighter, a suction cup mount, and a carrying case. Thanks!

  Answered 5 years ago by Escort- Cedar Electronics Team

  
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Q: QuestionHow do you plug it in when most new cars like mine do not have a cigarette lighter port?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question. You may want to consider using one of our optional Direct Wire kits available on our website. Alternatively, if your vehicle is equipped with a USB port, you can use a USB to 12V adapter. However, if you choose to use a third-party adapter, it's important to ensure that it matches your vehicle's 12V outlet specifications. While solutions like these work for most users, we cannot guarantee performance with third-party products, making our Direct Wire kits the most reliable option.

  Answered 1 year ago by Escort- Cedar Electronics Team

  
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Q: Questionon my 2024 chevy Silverado high country 1500 with super cruse. I when I use my escort 360 max the laser keep going off.i think it is from the cameras. did they fix that with the new 360 C mk11

Asked 2 years ago by mike.

• A:Answer Thank you for your question. The Max 360c MKII has more advanced filtering than the original Max 360, which will help with this. If the issue occurs, we would need more information to better troubleshoot. Our Customer Service team can be reached at 800-543-1608, option 2 on the menu.

  Answered 2 years ago by Escort- Cedar Electronics Team

  
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Q: QuestionThe stealth of the redline brings no value for me so is the 360c mk2 better? My understanding is the 360c mk2 is newer than the redline so does that make it more advanced with a longer support life with software updates?

Asked 2 years ago by Anonymous.

• A:Answer Hello! We have no plans to end support for either device any time soon. The Redline 360c is our flagship detector and is best for overall performance and range, but the Max 360c MKII is not far behind. They are both excellent detectors! If you have any questions, feel free to contact our Customer Service team at 800-543-1608, option 2 on the menu.

  Answered 2 years ago by Escort- Cedar Electronics Team

  
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Q: QuestionWill this radar detector and the M2 camera work with Apple 13 Pro phones?

Asked 3 years ago by JazzyM5.

• A:Answer Yea I got 13 pro max and it works with the phone.

  Answered 3 years ago by ChrisVerified Purchase

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Q: QuestionMy truck only has a usb C and USB port. Will this work with my truck as well ?

Asked 1 month ago by Max10.

• A:Answer Thank you for your question. While the Redline 360c includes a 12V accessory cable, we do offer a USB-C power option, sold separately. You can find it here: https://www.escortradar.com/products/usb-c-to-rj11-cable

  Answered 1 month ago by Escort- Cedar Electronics Team

  
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Q: QuestionCan I use this for my motorcycle?

Asked 3 months ago by Anonymous.

• A:Answer Thank you for your question. This is not the intended use. While some users do use the Redline 360c on motorcycles, it is not weatherproof and therefore not recommended. The recommended setup is mounting it to the windshield of a vehicle for optimal performance and safety.

  Answered 3 months ago by Escort- Cedar Electronics Team

  
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Q: QuestionMy car doesn’t have a 12v lighter outlet and I don’t want to hardware because I want to use the device in multiple cars.Anyone know if there is a detector that plugs into USBc?

Asked 5 months ago by LA26.

• A:Answer Thank you for your question. We have a USB-C to RJ11 cable, sold separately. You can find it here: https://www.escortradar.com/products/usb-c-to-rj11-cable

  Answered 5 months ago by Escort- Cedar Electronics Team

  
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Q: QuestionIs this radar unit undetectable?

Asked 6 months ago by Anonymous.

• A:Answer Thank you for your question. Yes, the Redline 360c is 100 percent undetectable.

  Answered 6 months ago by Escort- Cedar Electronics Team

  
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Q: QuestionWould this be on sale for Black Friday and if is so could you give me a price

Asked 6 months ago by Anonymous.

• A:Answer Thank you for your question. Please visit Best Buy’s website to explore their latest Black Friday deals. To view our current deals on EscortRadar.com, please see here: https://www.escortradar.com/collections/deals

  Answered 6 months ago by Escort- Cedar Electronics Team

  
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Q: QuestionWe're can I take this radar for repair i just purchased it in August

Asked 7 months ago by Anonymous.

• A:Answer Thank you for your question. Repairs must be initated by our Customer Support team and are received in-house for service. However, most issues can be resolved with basic troubleshooting. Please contact us at 800-543-1608 for help with troubleshooting, or with setting up a repair if necessary.

  Answered 7 months ago by Escort- Cedar Electronics Team

  
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Q: QuestionI just learned that if you purchase this unit through Best Buy, Escort will not let you add their extended warranty because Best Buy is not an authorized reseller. Escort's warranty includes defender updates that BB doesn't offer.

Asked 1 year ago by CamD79.

• A:Answer Why would you authorize a company to sell your product but not allow people to buy services for that product? Either Authorize them to sell them or don’t labeling them a reseller makes them sound like Amazon where you really never know if what your getting is a legit product. This is Best Buy not Reverb.

  Answered 5 months ago by Smitty

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Q: Questionis there a manual I can download?

Asked 1 year ago by SJ.

• A:Answer Thank you for your question. You can find the full owners manual at escortradar.com/manuals

  Answered 1 year ago by Escort- Cedar Electronics Team

  
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