Questions & Answers
- Model:
- T81601W1
- |
- SKU:
- 6516463
Q: QuestionWhat is the difference between this and the Pro version?
Asked by Awgunman75.
- A:Answer The eufyCam 3, also known as S330 eufyCam, and its Pro version have distinctions in features and specifications. Below are some key points about eufyCam 3 (S330): Video Quality and Resolution: Both the eufyCam 3 and eufyCam 3C offer 4K resolution (3840x2160), with a 135° viewing angle. Battery and Power: The eufyCam 3 includes a larger battery capacity of 13,400mAh compared to other models, which allows up to one year of battery life (300 seconds recording per day). It has integrated solar charging for continuous power with at least 2 hours of direct sunlight daily. The Pro version usually provides similar power features but may come with advanced charging or battery technology. Weatherproof and Build: The eufyCam 3 has an IP67 weatherproof rating, perfect for outdoor use. AI Features: Both versions include detection features like Human, Vehicle, and Pet Detection, ensuring advanced security. Voice Assistant and Connectivity: Compatible with Alexa and Google Assistant (but not Apple HomeKit). Operates on 2.4GHz Wi-Fi. Spotlight and Night Vision: Includes a spotlight (100lm brightness) and advanced infrared/color night vision up to 25 ft. The eufyCam 3 Pro, being labeled as a higher-end model (e.g., S3 Pro), is likely to have enhanced features, such as a modified design, improved AI abilities, or extended functionality. If you are specifically looking at the eufyCam 3 Pro (S3 Pro), it also belongs to the new flagship series and might include the latest advancements in the eufyCam family. These models are part of Anker's ZX IOT business line focusing on smart cameras and IoT devices.
Answered by Eufy Team
Q: QuestionCan you hook them up to a monitor that doesn't have WiFi
Asked by JamieT.
- A:Answer The eufyCam 3 can work without WiFi for specific functionalities. While all live views and recorded videos on the eufySecurity app require a 2.4GHz WiFi network, the camera does save recordings to the microSD card in the HomeBase. This allows recording to continue even in a WiFi outage, as long as there’s no power outage. However, directly connecting it to a monitor without WiFi support is not possible, as the eufy system relies on the app's WiFi connection to access the recordings and live view.
Answered by Eufy Team
Q: QuestionDo you need the base with the camera?
Asked by Jill.
- A:Answer No, the eufyCam 3 (also known as S330) cannot work independently. It requires connection to the eufy HomeBase 3 (S380 HomeBase) to function properly. The HomeBase 3 serves as a hub to connect the cameras and other compatible devices, enabling their proper operation and communication.
Answered by Eufy Team
Q: QuestionIs this system compatible with with a full size monitor
Asked by Anonymous.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer The eufyCam 3 system does not offer direct support for connecting or displaying on a full-size monitor as it is primarily designed for security and monitoring purposes with wireless connectivity to devices such as smartphones or compatible smart assistants (Amazon Alexa and Google Assistant). For viewing footage, interactions are generally carried out via the eufySecurity app. If you wish to use a monitor, you might need additional hardware, such as an intermediary system that connects the security camera system to a monitor (such as certain compatible devices supporting RTSP/NAS, which eufyCam 3 lacks).
Answered by Eufy Team
Q: QuestionMy camera is no longer recording because battery is dead but how can that be if it is charged with sunlight? Can someone give guidance on how to fix this problem please.
Asked by LatishaY.
This question was asked about the related product: eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer It happened to me a few time sometimes its the camera placement, you want to make sure you put it at an angle that it will get sunlight. That was my issue and doing that fixed it
Answered by CESARV
Q: Questioncan i use a monitor with these
Asked by mike.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer Yes
Answered by GenesisG
Q: QuestionDo the cameras pick up sound?
Asked by Tlw1.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer Yes and you they have 2 way radio
Answered by JasonL
Q: QuestionHow long do the batteries last before they need to be replaced?
Asked by Anonymous.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer For the eufyCam 3 series: S330 eufyCam 3: The battery can last up to one year on a full charge. This model features a built-in solar panel, which can recharge the battery when the camera receives at least two hours of direct sunlight per day. S300 eufyCam 3C: The battery can last up to six months on a full charge. Please note, these durations are based on tests conducted under specific conditions, including 68°F (20°C) ambient temperature, 10 motion detections per day, and recordings lasting 30 seconds each. Real-world usage may vary depending on factors such as the frequency of motion detections, video recording duration, and environmental conditions.
Answered by Eufy Team
Q: QuestionDo these cameras allow you to speak through the cameras on the app?
Asked by Microphone.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer Yes
Answered by CESARV
Q: QuestionCan these cameras be used in an environment without direct solar (sun) accessibly? If so how do the batteries stay charged?
Asked by KB.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer For the most part I guess, but sometimes you got to plug in a charger for a little bit
Answered by BrandonS
Q: QuestionIf the Wi-Fi is disconnected, will the cameras continue recording & save the footage to the local storage? Once the Wi-Fi is reconnected, will the footage recorded while offline be available to view, or will nothing be saved during that time.
Asked by Mike.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer Yes, if the Wi-Fi is disconnected, the EufyCam 3 will continue recording, and footage will be saved to the local storage, such as the HomeBase 3. Once the Wi-Fi is reconnected, the footage recorded while offline will still be available to view. The system is designed to store recordings locally and securely, ensuring no footage is lost during offline periods.
Answered by Eufy Team
Q: QuestionAre these the s3pro cameras?
Asked by Deee.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer The eufyCam 3 cameras, also known as the S330 eufyCam, are not the same as the eufyCam S3 Pro cameras (T8162). The eufyCam 3 is part of a different product line with features like 4K resolution, 365-day battery life with integrated solar charging, IP67 weatherproof rating, and AI abilities for detection. The S3 Pro is another product within the eufyCam family based on a flagship series.
Answered by Eufy Team
Q: QuestionDoes the camera records continuously or only after detecting a motion?
Asked by Recording.
This question was asked about the related product: eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer It detects motion only , so you have to select what you want it to detect . Humans , cars or pets or all.
Answered by Melanie1990
Q: QuestionWill the Eufy home base connect to 5G wifi
Asked by Billy.
This question was asked about the related product: eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer Yes
Answered by Vibroidmusic
Q: Questioncan I add another camera
Asked by add.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer Yes, up to 12
Answered by NWNV
Q: QuestionWhat is the warranty on home-base and cameras?, what is the warranty procedure?
Asked by Anonymous.
This question was asked about the related product: eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
- A:Answer There couldn't find any specific information on the warranty for the eufyCam 3 and its HomeBase or the warranty procedure documents. If you have specific issues or questions about exchanging or repairing your product under warranty, let me know the exact details, and I may be able to guide you further based on existing support guides.
Answered by Eufy Team

Q: QuestionWhat type of batteries are used in these cameras
Asked by Ronlt.
This question was asked about the related product: eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer The eufyCam 3 (S330) cameras use built-in rechargeable batteries that feature an integrated solar panel. With a fully charged battery, the device can last up to one year. The solar panel can automatically recharge the battery if the camera receives at least two hours of direct sunlight per day.
Answered by Eufy Team

Q: QuestionDoes the solar panel come with the https://us.eufy.com/products/t88931w1?
Asked by Linda.
This question was asked about the related product: eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer The eufyCam 3 cameras are already solar-powered and designed to recharge via sunlight directly without the need for an additional solar panel.
Answered by Eufy Team

Q: QuestionI am looking at a EufyCam 3, add-on security camera. The description states "Base that not included" does that mean the mounting base or Home Base? I already have a Eufy System and just want to add an additional camera.
Asked by securitysam.
- A:Answer It's just talking about the homebase. The mounting equipment is included.
Answered by CLMcAnallen
Q: QuestionWill this homebase 3 work with eufy doorbell cam model T8214111? Does the homebase act as a chime or does a chime have to be purchased also. If so, what model?
Asked by Jose.
This question was asked about the related product: eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
- A:Answer Does HomeBase Act as a Chime?: Yes, HomeBase can act as a chime for certain doorbell models. By enabling the HomeBase alert, the HomeBase speaker will chime when the doorbell is pressed, and its volume and ringtone can be adjusted using the companion app. The HomeBase chime emits a sound of 90 dB at a distance of 1 meter (around 3.28 feet). If additional chimes are needed in other locations of the house, a separate add-on chime can be purchased. For HomeBase 2, an add-on chime with a USB dongle is available in US and UK markets. This add-on chime is specifically designed for compatibility with the 2K battery doorbell paired with HomeBase 2.
Answered by Eufy Team

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