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Questions & Answers

Your price for this item is $79.99
The comparable value price is $139.99
Page Showing 1-14 of 14 questions
  • QuestionDoes this camera have a privacy mode?

    • Answer Yes, you can activate privacy mode with a simple button push.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I record video with this camera?

    • Answer Yes, this camera has video recording capabilities.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this security camera work with Alexa?

    • Answer Yes, this camera is compatible with Amazon Alexa.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the field of view for this camera?

    • Answer The camera has a 130-degree field of view.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is the camera powered?

    • Answer This camera is powered by a cable with an AC adapter/plug-in.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum distance this camera can see in the dark?

    • Answer This camera provides night vision up to 40 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan it be mounted on the ceiling?

    Asked by Anonymous.

    • Answer Yes, the eufy S350 Indoor Wired 4K PTZ Security Camera with Dual Lens can be mounted on the ceiling. It comes with a wall mount and screw pack in the box, making it possible to install it securely on ceilings or walls as needed.

      Answered by Eufy Team

  • QuestionDo I need the SD card to activate 24/7 recording? I'm currently testing s350 and outdoor e340 to see if I can finally break away from my nestcams... But I can't seem to find the 24/7 recording option, without that I'm taking them back.

    Asked by Liquidmental.

    • Answer For the Indoor Camera S350, the 24/7 recording feature can only be enabled when an SD card is detected in the camera. You also have the option to pair it with Homebase 3 for continuous recording storage. For the SoloCam Outdoor E340, it is designed to record only when motion is detected. It does not support 24/7 continuous recording, as it relies on its built-in storage and is battery powered. Please ensure the S350 has an inserted SD card if you wish to enable its continuous recording feature. Unfortunately, the E340 will not fulfill your requirement for 24/7 recording.

      Answered by Eufy Team

  • QuestionHow long is the included USB power cable?

    Asked by n00b.

    • Answer The included USB power cable for the eufy S350 Indoor Wired 4K PTZ Security Camera is 6.7ft (2m) long and is a Type-A to Type-C USB cable.

      Answered by Eufy Team

  • QuestionCan you set the time interval between alerts?

    Asked by CLKVA.

    • Answer Yes, with the Indoor Cam S350, you can set the time interval between alerts. This is done by selecting a mode that fits your specific needs. In "Customize Recording" mode, you can manually adjust the detection interval and recording length. For instance, if you set the detection interval to 5 seconds, the system will record every event for you.

      Answered by Eufy Team

  • QuestionCan connect to Home base 3

    Asked by Zoa.

    • Answer Yes, the S350 Indoor Wired 4K PTZ Security Camera is fully compatible with HomeBase 3, provided that the HomeBase 3 is updated to firmware version V3.3.2.6 or above.

      Answered by Eufy Team

  • QuestionThis camera is 5g ( camera)

    Asked by Zoa.

    • Answer The Eufy S350 Indoor Wired 4K PTZ Security Camera does support 5GHz wireless connections, in addition to 2.4GHz. This allows for a flexible and fast connection to your network. It is an advanced indoor camera with a range of sophisticated features for home security and monitoring.

      Answered by Eufy Team

  • QuestionWhat is the highest data SD card that can be used on the eufy S350 Dual Cam

    Asked by Heymisterb.

    • Answer Per their website, 128GB. Likely true as I have a different model and although all SDXC should be the same regardless of capactiy, per the SD standard, it would not accept the 256GB card I purchased.

      Answered by purevw

  • QuestionWhen this item will be available?

    Asked by dsantos20010.

    • Answer Please confirm with the reseller-BestBuy

      Answered by Eufy Team