Questions & Answers

Q: QuestionWhat type of memory card does this camera use?

• A:Answer This camera uses a microSD card for storage.

Q: QuestionWhat is the field of view for this camera?

• A:Answer The field of view for this camera is 130 degrees.

Q: QuestionWhat is the resolution of this camera?

• A:Answer The camera resolution is 2304 x 1296.

Q: QuestionDoes this camera record audio?

• A:Answer Yes, this camera records audio.

Q: QuestionIs this camera compatible with Google Assistant?

• A:Answer Yes, this camera is compatible with Google Assistant.

Q: QuestionIs the security camera weather resistant?

• A:Answer Yes, the security camera is weather resistant.

Q: QuestionCan you scan thru recordings on phone or do you have to remove the SD card to look back at history?

Asked 4 years ago by Silver.

• A:Answer As long as you have it set to mark events (i.e., motion detection is on), you can scan on your phone. It's not super intuitive as to how, so if you get one, here's what you'll need to do. You'll go to the camera view in the app, and at the bottom of the screen is a menu with "Record", "Screenshot", etc. on it. You'll slide that up to see more options, pick "Event", then go to the calendar. Dates with dots under them have events, which you can then watch.

  Answered 4 years ago by jswoodVerified Purchase

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Q: QuestionCan you use this with a extension cord ? The area I would place it is a little over 20 feet.

Asked 4 years ago by Gunor.

• A:Answer YES OR YOU COULD ALSO BUY A LONGER USB WIRE.

  Answered 4 years ago by SIDEBYSIDE

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Q: QuestionCan you turn off the spotlight? or perhaps configure it to only activate after certain times?

Asked 4 years ago by Arthur.

• A:Answer There is a setting to turn the spotlight on and off. Within that there is a "auto spotlight" for it to work when motion is detected. And then there is also a setting to schedule the spotlight.

  Answered 4 years ago by EufySad

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Q: QuestionWhat is the high and low temperature this camera can tolerate?

Asked 3 years ago by Benny.

• A:Answer It was just -30 degrees at my house for the last couple days and the cameras worked like a charm.

  Answered 3 years ago by JustinVerified Purchase

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Q: QuestionPlan to put this inside behind window. Will the window glass interfere with the spotlight? And when is this spotlight used (I don’t think I would need it… maybe opt to not turn on?)

Asked 4 years ago by PWR.

• A:Answer The light will reflect on the glass making it impossible for the camera to see. I have two of their indoor cameras mounted in windows but there’s enough light at night to where my cameras don’t need additional light. These are very good cameras. I recommend you getting a motion activated solar light and place it outside the windows if needed. I have this cameras in the rear of my property which is pitch black at night. I have its auto night vision on and the spotlight to come on when motion is detected.

  Answered 4 years ago by DanP

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Q: QuestionThere's no instructions. How do I mount it? So it plugs into my outdoor outlet, it doesn't look weatherproof?

Asked 4 years ago by GrammaB.

• A:Answer There is a metal mounting plate you just screw that to where you are going th mount the camera. Then place the camera on the metal plate

  Answered 4 years ago by Tom1Verified Purchase

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Q: QuestionHow much does the app cost & how much is the monthly fee?

Asked 4 years ago by DM.

• A:Answer App is free get from play store. You own it. No fees

  Answered 4 years ago by JonezyVerified Purchase

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Q: QuestionAre you going to answer all the questions in this thread?

Asked 4 years ago by Hank.

• A:Answer No

  Answered 4 years ago by JoshyVerified Purchase

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Q: QuestionCan you set surveillance zones/areas in the app? I live on a busy street and don't want to get alerts each time a car passes by

Asked 4 years ago by Tim.

• A:Answer Yes, you can set up specific zones. I did because of the same issue.

  Answered 4 years ago by JohnVerified Purchase

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Q: QuestionWas wondering if this can be tied into my existing Guardian security app. Is it z-wave compatible?

Asked 4 years ago by Loutrim.

• A:Answer It is WiFi 2.4ghz only and requires the Eufy Security app. It can integrate with Alexa and Google for voice commands, but doesn't work with any other security platform.

  Answered 4 years ago by EufyUser

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Q: QuestionON THE EUFY OUTDOOR CAM PRO 2K AFTER THE 32 GBSD CARD IS INSTALLED CAN IT BE UPGRADED TO A 128GB SD CARD? IF YES WOULD I HAVE TO REPROGRAM OR JUST HAVE IT INSTALL ON CAMERA?

Asked 4 years ago by SIDEBYSIDE.

• A:Answer Yes you can swap to a larger SD card. You simply remove the 32GB card, insert the new card, and use the app to format the card.

  Answered 4 years ago by RobertVerified Purchase

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Q: QuestionDo I need a eufy home base for the outdoor camera?

Asked 1 year ago by Mickey.

• A:Answer The eufy Security Outdoor Cam E220 does not require a HomeBase station to operate. It comes with a 32GB microSD card that allows it to record and store footage locally without any monthly fees. The camera connects directly to your home's 2.4GHz Wi-Fi network for remote access and viewing.

  Answered 1 year ago by Eufy Team

  
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Q: QuestionDoes this camera have a continous feed?

Asked 3 years ago by Dick.

• A:Answer Yes but only to the internal memory. You can access it any time from the app but if someone steals the whole camera, they will also have all of the recordings which you won't be able to access anymore. Best to mount in locations that it can't be easily grabbed.

  Answered 3 years ago by RyanVerified Purchase

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