Questions & Answers

Q: QuestionDoes this device have wireless charging capability? And, approximately how long does one full charge last?

Asked 2 years ago by Jo9999.

• A:Answer Hi, Jo9999. You can only charge the Charge 6 using a charging cable. Charge time from 0-100% is two hours and the battery life can last up to 7 days. Battery life depends on features enabled, usage, environment and many other factors.

  Answered 2 years ago by FitBit Team

  
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Q: QuestionDoes Fitibt Charge 6 come with a discounted fitbit premium membership for the 1st year? Fitibit offers one year premium membership for $19.99 on their website

Asked 2 years ago by SeattleSammamish.

• A:Answer Hi, Seattle22. The one year Premium and two year protection plan bundle is only available from the Fitbit webstore. In any case, Charge 6 comes with a free six month premium membership.

  Answered 2 years ago by FitBit Team

  
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Q: Questionwill this phone receive text messages from Iphones? I see it's a google product now, and I'm wondering if that's why my last fitbit stopped showing my messages.

Asked 1 year ago by kitti.

• A:Answer Hi, kitti. Fitbit Charge 6  can receive notifications from your nearby phone to keep you informed, including calls, texts, meeting alerts, and app updates. For the suggested troubleshooting tips, see: https://support.google.com/fitbit/answer/14225533 If you need further assistance, feel free to reach out to our support channels at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionI have A-Fib. Is this able to monitor heart rate and alert me when heart is racing?

Asked 1 year ago by Anonymous.

• A:Answer Hi, there. Yes, Fitbit Charge 6 has an electrical sensors that can detect your heart rhythm. To know more, check out: https://support.google.com/fitbit/answer/14236718  Also, Charge 6 detects that your heart rate is unusually high or low. To get heart rate notification, see: https://support.google.com/fitbit/answer/14237938 If you have any additional questions or concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes Fitbit Sense 2 track oxygen?

Asked 2 years ago by Anonymous.

• A:Answer Not accurate

  Answered 1 year ago by PhillipB

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Q: QuestionCan I sync this phone to my computer verses a phone? I have an Apple phone. I don't like the Apple watches.

Asked 1 year ago by Trace.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Coral - (2023)

• A:Answer Yes. Just like most Bluetooth devices you will need to download the appropriate app and then sync it to your iPhone.

  Answered 1 year ago by MLWBB

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Q: QuestionDo you need to have a phone with you to track steps?

Asked 1 year ago by Anonymous.

• A:Answer No. The watch does the counting.

  Answered 1 year ago by KAYAKer

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Q: QuestionIf this charge 6 fitbit burns my wrist can I get a refund through Best Buy or do I need to work with Fitbit? I had 3 fitbits in the past & only the charge 5 burned my wrist & had to be returned to fitbit. It took 6 Mos to get refund after many emails.

Asked 2 years ago by Ramsay.

• A:Answer I would assume that if you are in the 14 day return period, you will can return via Best Buy Policies. (though opened items may have a fee to return, you have to check with best buy). Otherwise, you'd continue to have to work with Fitibit. If you've been burned by them in the past, you may have an allergic reaction to their materials and I would stay away from them.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this give average heart rate after a workout?

Asked 6 months ago by Swing.

• A:Answer Hi there, Swing. Yes, the Charge 6 will give you an average heart rate after completing an exercise. Here’s a link for more information: https://support.google.com/fitbit/answer/14237938?hl=en

  Answered 6 months ago by FitBit Team

  
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Q: QuestionDo I need Bluetooth in order to connect the device to my phone ? Do I need a phone for the fitbit's GPS to work ? Will the device track distance via GPS while swimming ?

Asked 1 year ago by Ladybird.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Coral - (2023)

• A:Answer Hi, there. You'll need to turn on your phone's Bluetooth to sync the Fitbit Charge 6. It also has a  Built-in GPS so you can see your real-time pace and distance during workouts—no phone necessary. The Fitbit Charge 6 can automatically track swim lengths, duration, distance, and pace. For more information about the Fitbit Charge 6, please visit this: https://support.google.com/fitbit/answer/14237104 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionIs the screen on this fitbit viewable outdoors in broad daylight? My current inspire 3 in unreadable outdoors.

Asked 1 year ago by LWV2024.

• A:Answer Yes, it's easily legible in broad daylight!

  Answered 1 year ago by AHP1Verified Purchase

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Q: QuestionDoes it have ekg

Asked 1 year ago by Anonymous.

• A:Answer yes, you also can print out from your cellphone

  Answered 1 year ago by ThQT

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Q: QuestionDoes this come with sleep ? what are the differences between this and the fitbit charge 5?

Asked 1 year ago by alexv.

• A:Answer Hi, alexv. The Fitbit Charge 6 will automatically detect your sleep when you wear your device to bed. For more information, visit this: https://help.fitbit.com/articles/en_US/Help_article/1314.htm The features on the Fitbit Charge 6 that are not available on the Fitbit Charge 5 are the Heart rate on exercise equipment, YouTube Music controls, Google Maps, and Google Wallet. You can check out this link to know more about the Fitbit Charge 6: https://help.fitbit.com/articles/en_US/Help_article/2480.htm For any additional questions and concerns, feel free to reach out through phone, chat, social support or through our community forums: contact.fitbit.com

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes this have find my phone

Asked 2 years ago by Lin.

• A:Answer Yes

  Answered 2 years ago by twin2Verified Purchase

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Q: QuestionDoes this fitbit track swimming workouts, like laps or meters swam?

Asked 1 year ago by Afox.

• A:Answer Hi there. Yes. You can use the Charge 6 to track swims including swim lengths, duration, distance, and pace. More about it here: https://support.google.com/fitbit/answer/14237015 If you have more questions, you can reach out to us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionIs there a small bandvsize

Asked 1 year ago by Anonymous.

• A:Answer Yep. Check Amazon. I ordered a couple of leather bands. Still a bit long though as I have a small wrist.

  Answered 1 year ago by BirdLady

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Q: QuestionCan I answer phone calls and txt on this?

Asked 1 year ago by BigB.

• A:Answer No. You would have to purchase the Fitbit Versa or Sense models. They are smart watches.

  Answered 1 year ago by MariaVerified Purchase

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Q: Questionmax wrist size ?

Asked 1 year ago by brentt.

• A:Answer It comes with two different band sizes, small and large.

  Answered 1 year ago by LudmillaMVerified Purchase

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Q: QuestionDoes this fitbit have a replaceable battery? If so, is it hard to replace?

Asked 1 year ago by TJ.

• A:Answer No, not that I know off.

  Answered 1 year ago by Hawkeyeflash

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