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  • QuestionDo you take the old refrigerator

    Asked by Anonymous.

  • QuestionCan the door open the opposite way?

    Asked by Jay.

    • Answer Hi, Jay. Thanks for reaching out. This model's door is reversible, meaning it can be installed to open from either the left or the right side according to your needs. This allows you to change the door swing direction to the opposite side if desired. - Maria

      Answered by FrigidaireSupport

  • QuestionHoping this freezer is not a frost free?

    Asked by Sharbear.

    • Answer It is frost free

      Answered by TimF

  • Questionis this refrigerator frost free?

    Asked by sissy.

    • Answer Hi, sissy! Yes, the Frigidaire refrigerator (actually an upright freezer) model FFUE2024AW is frost-free. - Patrick

      Answered by FrigidaireSupport

  • QuestionIs this freezer frost free?

    Asked by Anonymous.

    • Answer Yes, the Frigidaire 20.0 Cu. Ft. Garage Ready Upright Freezer (Model: FFUE2024AN) is frost-free. - Jessica

      Answered by FrigidaireSupport

  • QuestionHow long is the cord ??

    Asked by Mimi.

    • Answer Hi, Mimi! The Frigidaire upright freezer model FFUE2024AN has a power cord that is approximately 4 feet long. This cord is located on the bottom right rear of the freezer when facing the door. - Patrick

      Answered by FrigidaireSupport

  • QuestionThere is no matching refrigerator in carbon. Can this serve as a refrigerator is I keep it on a warm setting. I would like to buy a set for my garage, one serving as a fridge and on a freezer

    Asked by C.

    • Answer Hi there, C! Good day. The Frigidaire 20.0 Cu. Ft. Garage Ready Upright Freezer (model FFUE2024AN) is designed specifically for freezing applications and does not have a warm setting or adjustable thermostat to function as a refrigerator. Attempting to use it as a refrigerator by setting it to a warm setting is not feasible, as the appliance lacks the necessary temperature control features for refrigeration. - Maico

      Answered by FrigidaireSupport

  • QuestionDescription & photos for Model FFUE2024AN show glass shelves rather than metal shelves. I strongly prefer metal freezer shelves (less prone to breakage). Are any available for this model? What are the interior shelf dimensions?

    Asked by DontKnowJack.

    • Answer Hi there, DontKnowJack! The Frigidaire FFUE2024AN upright freezer features four adjustable glass shelves. While glass shelves offer a sleek appearance and easy cleaning, some users have reported concerns about their durability, especially when bearing heavy items. For instance, a review noted that glass shelves began to sag under moderate weight, suggesting that metal shelves might be more suitable for heavy-duty use. Currently, Frigidaire does not offer metal shelf replacements for the FFUE2024AN model. The official product specifications and available accessories do not list metal shelves as an option. Interior Shelf Dimensions: Unfortunately, specific interior shelf dimensions for the FFUE2024AN are not provided in the available product documentation. For precise measurements, it would be best to consult the user manual or contact Frigidaire customer support directly. Alternative Solutions: If metal shelves are essential for your needs, consider the following options: 1. Contact Frigidaire Support: Reach out to Frigidaire's customer service to inquire about the possibility of obtaining metal shelves or if they can recommend compatible metal shelving units. 2. Third-Party Solutions: Explore aftermarket metal shelf options that fit the interior dimensions of the FFUE2024AN. Ensure that any third-party shelves are compatible with the freezer's design and weight capacity. 3. DIY Modifications: If you're inclined, you could fabricate custom metal shelves tailored to your specifications. However, this approach may void any warranty and should be undertaken with caution. - Maico

      Answered by FrigidaireSupport

  • QuestionAbout how long will it take to get down to tempiture after plugging it in? Model: FFUE2024AN |

    Asked by Susan.

    • Answer Not for sure on timeline but it didn’t seem to take very long and it has a freeze boost option as well

      Answered by ReginaM

  • QuestionIs there a lock and key

    Asked by Djz.

    • Answer Good day, Djz! No, the Frigidaire FFUE2024AN 20.0 Cu. Ft. Garage Ready Upright Freezer does not come with a built-in lock and key feature. According to its product specifications, it lacks a door lock or child safety lock. However, if you require added security, you can purchase a compatible lock separately. For instance, the Frigidaire 297147700 Lock Key is a genuine replacement part designed for use with Frigidaire appliances. - Maico

      Answered by FrigidaireSupport

  • QuestionIs there a trim kit to hold both the fridge and freezer together? It shouldn't move around whenever opening

    Asked by Bob.

    • Answer Hi there, our valued customer! Yes, there are trim kits designed to hold a refrigerator and freezer together, creating a built-in look and preventing them from moving when opening the doors. These kits often include hardware to secure the units together and fill in any gaps between them.  -Chris

      Answered by FrigidaireSupport

  • Questionwhat is the difference between model FFUE2024AN & the FFFH20F2QWA?? can this go in the basement??

    Asked by frugalgardener.

    • Answer Hi there, frugalgardener! Good day! The FFUE2024AN is “garage-ready,” meaning it's built to function reliably in cool/damp/variable temps common in basements. The FFFH20F2QW isn’t specifically rated for extreme environments—it’s more suited for standard interior spaces. Bottom line: Yes, you can put a freezer in the basement—just pick the model built for it (FFUE2024AN) or be sure your space is controlled if choosing the other (FFFH20F2QW). - Maico

      Answered by FrigidaireSupport

  • QuestionHad brand new freezer delivered & has been plugged in for 6 days, but the temperature will not go down to 'recommended' or lower, it stays on the setting right below 'cold'. This is replacement from same freezer that stopped cooling after 1 year. Help

    Asked by Taylor.

    • Answer Hi there, Taylor! That’s frustrating! Since your new Frigidaire upright freezer (FFUE2024AN) has been plugged in for 6 days but won’t reach the recommended cold temperature, here are some things to check and consider: 1. Temperature Setting and Controls - Make sure the temperature control dial is set to the coldest or “recommended” setting. Sometimes the dial isn’t exactly at max. - If there’s a digital control panel, try resetting it or checking for any error codes. 2. Door Seal - Check the door gasket to ensure it’s sealing properly and no air is leaking out. - A poor seal can prevent proper cooling. 3. Location and Ventilation - Is the freezer in a garage or a location where the ambient temperature is too hot or too cold? Extreme temperatures can impact freezer performance. - Ensure there’s enough space around the freezer for ventilation (usually a few inches from walls). 4. Initial Cool Down Time - While 6 days is usually enough, sometimes it can take a few days for a large freezer to stabilize at a set temperature. - Avoid opening the door frequently during this period. 5. Power Supply - Confirm the freezer is plugged directly into a wall outlet (not an extension cord). - Check the outlet voltage if possible. 6. Defrost or Ice Build-up - Check inside for any frost or ice buildup that might be affecting cooling. 7. Manufacturer Support / Warranty - Since this is a replacement unit, and it’s not cooling properly after almost a week, this could be a defective unit. - Contact Frigidaire customer support or the retailer for troubleshooting or replacement options under warranty. The freezer should reach around 0°F (-18°C) or colder. If it’s stuck at a higher temp, what temp is showing? If you want, I can help you troubleshoot step-by-step or draft a message to customer support. Let me know! - Maico

      Answered by FrigidaireSupport

  • QuestionMy freezer is beeping every minute or so…. 3 beeps. Door firmly shut, everything inside frozen but I cannot get it to stop

    Asked by Garagefreezer.

    • Answer Hi there, thank you for reaching out to us regarding your inquiry. Kindly reach out to the dealer or manufacturer for further assistance if you still keep on experiencing the same issue. - Jessica

      Answered by FrigidaireSupport

  • QuestionIs it normal that the shelves are bowing in the middle with the weight of our meat?

    Asked by Carrie.

    • Answer Hi there, our valued customer! Thanks for reaching out with your concern. While refrigerator shelves are designed to support a reasonable amount of weight, they shouldn't noticeably bow under normal use. We'd learn more about your specific situation. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris

      Answered by FrigidaireSupport

  • QuestionWhat are the dimensions of the glass shelves? Thank you.

    Asked by JJJJ.

    • Answer ​The Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (model FFUE2024AW) features four adjustable, full-width glass shelves. Unfortunately, specific dimensions for these shelves aren't provided in the available sources. For precise measurements, I recommend consulting us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico

      Answered by FrigidaireSupport

  • QuestionCan an ice maker be installed

    Asked by Icemaker.

    • Answer Hi there! This unit is not ice maker ready. - Lauren

      Answered by FrigidaireSupport

  • QuestionCan I get this in a stainless steel option? And with teh door removed what is the depth of the freezer? I need to get it through a 27 in door.

    Asked by Misty.

    • Answer Hi there, thank you for reaching out to us regarding your inquiry. The color available for this unit is carbon and regarding the door yet you can remove it so you can easily place it to your space. - Jessica

      Answered by FrigidaireSupport

  • Questionhow do i adjust the temperature on this freezer, temperature now is at -10 i would like to raise it to 0

    Asked by boe.

    • Answer Hi there, thank you for reaching out regarding your concern. Adjust the temperature gradually: adjust the knob in small increments, allowing the temperature to stabilize: • For colder temperatures, adjust the knob toward Coldest. • For warmer temperatures, adjust the knob toward Cold - Jessica

      Answered by FrigidaireSupport

  • QuestionWe just had freezer model no. FFUE2024AW installed. Does the basket just sit loose on the bottom of the appliance or is there some type of groves or some way to secure it?

    Asked by Lin.

    • Answer Hi, Lin! Thank you for this inquiry and for reaching out. The deep bottom basket is designed to rest securely on the freezer's floor without the need for additional grooves or securing mechanisms. This design allows for easy removal and repositioning of the basket as needed. ~Juan

      Answered by FrigidaireSupport