A:AnswerHey, Carol! The model selected comes in either stainless or black stainless steel. If you would like the black stainless, then that would be the option you would select for purchase. We hope this helps! ~Courtney
A:AnswerHello! We don't recommend using harsh chemicals on the bottom of the range. The steam and self-clean features create enough heat to loosen up and burn away residue so that once the inside of the oven is cool again, the debris can be wiped away with a damp cloth. We hope this information is beneficial to you. - Damon
A:AnswerHello, Jackman60. The full height is listed as 48 inches on our manufacturer’s website, however, the height of 35-7/8” may be the height from the cooktop's surface to the floor. Let us know if you have any other questions, or feel free to connect with us through Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST).
~ Margaret
A:AnswerSeems to be a capacitive style touch screen. Some times you will have to dry your hands or the screen if it's damp to get the sensors to register your touch.
A:AnswerYou can remove the door and the inside door panel and take the two apart to clean the glass. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. ~Christy
A:AnswerI’ve been told it’s “normal” even in bake mode - but it’s very annoying. Mine is louder than my microwave and the every 20-second off/on, off/on makes me crazy. Considering returning it.
A:AnswerHello, BestBuyCustomer! You may locate the complete owners guide under from the manufacturer tab on this site. We hope that this is helpful for your shopping pleasure! -Katrina
A:AnswerFrom the floor to the top of the pullout drawer is about 10 inches; however, the height that you can actually have items reach is only about 4 1/2 inches high. This is absolutely the worst feature of this stove. We got about 1/2 of the items in this one that we had in the stove it replaced, which was very disappointing. Had we known this, we wouldn’t have purchased this model.
A:AnswerCall Frigidaire's customer service line. Be prepared to be disconnected for a couple hours "due to high call volume" before somebody actually answers the phone. It will then be hard to understand them due to their heavy accents and the noise of dogs and kids in the background.
A:AnswerHi Rosie! Thanks for reaching out to us. We always want to be there when one of our customers needs help. To cancel the delay start, you will need to press "off" on the panel. I hope this information is helpful to you. If you would like to reach out to us regarding your concern, please chat with us on our branded site M-F 8:30am- 8:00pm. ~Corletta
A:AnswerI just got my range about 3 weeks ago and am experiencing the same - on regular bake. It’s extremely annoying, sounds like an old car idling off and on, off and on. And I agree, louder than microwave. Considering a return. Best Buy has offered to replace it (no guarantee next one would be any quieter) or upgrading (I pay difference). A friend has KitchenAid with same features and fan is super quiet.
